Everbridge IT Alerting vs Splunk On-Call comparison

Why PeerSpot?

Everbridge and Splunk are both solutions in the IT Alerting and Incident Management category. Everbridge is ranked #11, while Splunk is ranked #5 with an average rating of 9.0. Everbridge holds a 5.1% mindshare in IMS, compared to Splunk’s 4.6% mindshare. Additionally, 100% of Everbridge users are willing to recommend the solution, compared to 85% of Splunk users who would recommend it.

Everbridge IT Alerting

Read 23 Everbridge IT Alerting reviews

4,182 Views
3,178 Comparison Views

100% willing to recommend

Splunk On-Call

Read 13 Splunk On-Call reviews

3,887 Views
3,110 Comparison Views

85% willing to recommend

Everbridge IT Alerting

Splunk On-Call

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

Everbridge IT Alerting and Splunk On-Call compete in IT alerting and incident management. Based on feedback, Everbridge IT Alerting is favorable in support and pricing, while Splunk On-Call is regarded as more feature-rich.

Features: Everbridge IT Alerting includes robust communication, multi-channel integration, and real-time notification. Splunk On-Call offers automated scheduling, real-time collaboration, and advanced incident management.

Room for Improvement: Everbridge IT Alerting could enhance its feature set, simplify its integration capabilities, and improve scalability for larger organizations. Splunk On-Call may benefit from reducing deployment complexity, enhancing user interface intuitiveness, and offering more flexible support options.

Ease of Deployment and Customer Service: Everbridge IT Alerting provides a straightforward setup and responsive support ideal for any business size. Splunk On-Call's deployment requires more complexity but suits enterprises needing deep incident management functionalities.

Pricing and ROI: Everbridge IT Alerting tends to be cost-effective with lower initial setup costs and offers substantial ROI through efficient alerting. Splunk On-Call's higher pricing is justified by its comprehensive feature set, offering long-term ROI in streamlined operations.

To learn more, read our detailed Everbridge IT Alerting vs. Splunk On-Call Report (Updated: September 2026).

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge IT Alerting

Ranking in IT Alerting and Incident Management

11th

Average Rating

8.8

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk On-Call

Ranking in IT Alerting and Incident Management

5th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 5.1%, down from 7.0% compared to the previous year. The mindshare of Splunk On-Call is 4.6%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Alerting and Incident Management Mindshare Distribution
Product	Mindshare (%)
Splunk On-Call	4.6%
Everbridge IT Alerting	5.1%
Other	90.3%

IT Alerting and Incident Management

Featured Reviews

reviewer2405115

Head of Business Continuity & Resilience at a manufacturing company with 5,001-10,000 employees

Provides good detection and escalation features to reduce downtime

We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing specific situations. When we did the analysis, Everbridge IT Alerting was one of the main products in the markets adapted to our organization's expectations. Currently, we are using it for a different aspect. Overall, the solution gives a better understanding of the incident response aspect. It helps manage that kind of situation. The solution's detection and escalation features are crucial in reducing downtime. The solution's automation capabilities help quickly identify the right members and skills. Everbridge IT Alerting is deployed on the cloud in our organization. We tried to make the solution more independent. However, we tried one or two integrations, and they went well. You need to have the right skills to integrate the solution with other tools. I would recommend the solution to other users based on their industry and business requirements. Overall, I rate the solution an eight out of ten.

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Ramani Happy

Dev Ops Engineer at Data Elicit Solutions Pvt. Ltd.

Streamlined incident response has reduced downtime and improved on-call collaboration

A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak. If I want to deep dive into the on-call load, including MTTD and MTTR rates, I kind of have to export data and build my own dashboard, which is not as out-of-the-box as I would prefer. The UI has improved, but it still feels a little chunky in certain areas, particularly when managing schedules. When I have a lot of teams, it can get messy. Additionally, the pricing model is per user, which starts to get expensive as the team scales.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""

"The most important features are the scheduling capability and the integration with ServiceNow."

"The most valuable feature is automated escalation, as it eliminates a manual process which is prone to errors."

"We have been able to use it to track and verify that people are on the bridge."

"The rotation and replacement options save our managers a lot of time."

"We have been able to quantify improvements in escalation and time to resolution, as it has decreased timeframes and improved resolution by 35 - 40 percent."

"Our performance showed us that, for major incidents, we spent over 40 minutes just making manual call-outs, and that time has been cut down to two or three minutes, so we have had tremendous gains from implementing the tool."

"Valuable features include having the Calendar built in. That allows for on-call rotation to be set once and left alone. Also, Slack Integration enables us to have all the information from an incident and discussions documented through Slack, without input."

More Everbridge IT Alerting pros

"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."

"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."

"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."

"Its the best solution of its type out there, you should go for it."

"Since implementing Splunk On-Call, our mean time to acknowledge has dropped significantly, and we have fewer escalations to senior engineering for things that could have been caught earlier."

"Technical support is an A+ or a 10/10; if I could give an 11/10, I would, and it is what I love about them."

"The most valuable feature of the solution is helpdesk escalation."

"VictorOps has decreased the meantime to acknowledge an incident management process, our developers can be on-call faster when we are using this solution, and we can fix our incidents much quicker."

More Splunk On-Call pros

Cons

"An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage."

"With their templates, you can only have a maximum of three phases: new, updated, and resolved."

"It does have a pretty steep learning curve, especially if you're trying to parse information, instead of just sending it raw."

"The company would like to have super detailed analytics, as we integrate this with our security software."

"We did have one problem within the first 30 to 60 days of going live where we had a day-and-a-half outage of the platform, and frankly, that's unacceptable."

"It could use more enhancement type integrations, but no improvements to functionality are needed."

"A key area for improvement - and I think they are working towards these things - is analytics. If I want to do sophisticated reporting and analysis of the data that's being captured in IT Alerting, at the moment, the reporting interface is immature."

"The ability for members to change their schedules, and change the person their swapping with, could use improvement. The GUI is a little tough to navigate. It's not very straightforward when someone is trying to change schedules."

More Everbridge IT Alerting cons

"A few things I would improve in Splunk On-Call. Honestly, the reporting and analysis side feels a bit weak."

"The third-party configuration tool could be easier to use."

"Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more dedicated for us."

"Should have more YouTube webinars."

"There could be improvements with communicating an incident or alert."

"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

"I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved."

"Another example is that you cannot check the incidents created in VictorOps from the previous Friday."

More Splunk On-Call cons

Pricing and Cost Advice

"They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function."

"I do not know about the licensing costs, but I know they're in groups, and there are permission caps. For example, you can have five admin accounts, and anyone can receive a notification. There's a mobile component too, which I find particularly useful, but it has to be a part of the contract."

"The pricing was under $25 a month per user. We had about 1,000 defined users."

"It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions."

"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting."

"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."

"Pricing is reasonable."

"When we did our contract, we did a three year contract with fixed pricing. We locked in the pricing for three years. As we have grown, we locked in pricing for additional units of employees."

More Everbridge IT Alerting pricing and cost advice

"The price of the solution could be less expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

Performing Arts

Manufacturing Company

Retailer

20%

Outsourcing Company

10%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for VictorOps?

I would say it is very affordable. I have compared Splunk On-Call internally with our own homemade solution. I have also compared it with other vendors such as PagerDuty, and it is really affordable.

See all answers

What needs improvement with VictorOps?

I would say a little bit of the user experience and the user interface of Splunk On-Call can be improved. I have already started to gather metrics from the tool and started to analyze that. I would...

See all answers

What is your primary use case for VictorOps?

I am currently working with Splunk Cloud, but I could review Splunk Enterprise as well because it is fundamentally the same product but with hosting being on-premises instead. Splunk Enterprise, Sp...

See all answers

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Compared 14% of the time

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Compared 11% of the time

IBM Cloud Event Management vs Splunk On-Call

Compared 6% of the time

Resolver Incident Management vs Splunk On-Call

Compared 5% of the time

Splunk Enterprise Platform vs Splunk On-Call

Compared 4% of the time

More Splunk On-Call Competitors

Product Reports

Buyer's Guide

Everbridge IT Alerting

October 2026

Download Everbridge IT Alerting product report

Buyer's Guide

Splunk On-Call

October 2026

Download Splunk On-Call product report

Also Known As

No data available

VictorOps

Overview

Everbridge IT Alerting integrates ticketing systems and ServiceNow, offering real-time alerts and automated escalations. It streamlines incident management and boosts efficiency with features like geofencing, API connectivity, and a mobile app for rapid notifications.

Everbridge IT Alerting is designed for efficient incident management by integrating with major ticketing systems like ServiceNow. It offers real-time alerting, customizable templates, and automated escalations, which reduce response time and manual effort. Geofencing and API access provide flexibility, while the scheduling calendar supports dynamic shifts and on-call management. The system's deduplication and engagement tools enhance coordination among users. Additionally, the mobile app ensures fast notification delivery, though there's room for improvement in interface intuitiveness, analytics capabilities, and GPS tracking. Users can benefit from smoother schedule management and more flexible integrations, which enhance operational efficiency.

What are the key features of Everbridge IT Alerting?

Integration with Ticketing Systems: Facilitates efficient incident tracking and resolution by connecting with platforms like ServiceNow.
Real-time Alerting and Automated Escalations: Ensures swift and automated incident response processes.
Customizable Templates: Allows tailoring communication to specific incident needs.
Geofencing and API Connectivity: Provides flexibility and adaptability across different scenarios and systems.
Scheduling Calendar: Simplifies on-call management with dynamic shift capabilities.
Mobile App Features: Enables rapid notification delivery for immediate incident awareness.

What benefits and ROI should users consider in reviews?

Reduced Incident Response Time: Quick alerts and escalations minimize downtime and disruptions.
Increased Efficiency: Automation and integration reduce manual workload and streamline processes.
Enhanced Coordination: Features like deduplication and engagement tools improve collaboration.
Flexibility and Scalability: API connectivity and customizable options support diverse requirements.
Improved Resource Allocation: Efficient scheduling and real-time alerts optimize team efforts.

In IT, Everbridge IT Alerting optimizes on-call management and email integration for critical alerts, benefiting global security operations centers by enhancing threat tracking and emergency responses. IT teams use it for managing support tickets, incident escalations, and proactive outage notifications, with on-call schedules guided by its calendar features.

Everbridge

Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.

Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.

What features enhance Splunk On-Call?

Seamless On-Call Scheduling: Organizes and simplifies duty rotations efficiently.
Effective Alert Escalation: Ensures critical issues reach the appropriate personnel swiftly.
Comprehensive Third-Party Integration: Connects easily with monitoring tools to streamline workflows.
Transmogrifier Feature: Customizes message content to improve communication clarity.
Automatic Solution Reporting: Aids in swift issue resolution through detailed reports.
Efficient Alert Notifications: Offers swift communication via phone and text notifications.
User-Friendly Interface: Simplifies management of schedules and overrides.

What benefits and ROI should users expect when utilizing Splunk On-Call?

Reduced Incident Response Time: Accelerates team reaction to critical alerts.
Enhanced Communication: Facilitates clearer and quicker interaction within teams.
Flexibility: Adapts to specific organizational requirements effortlessly.
Improved Root Cause Analysis: Provides comprehensive timelines and reports for deep dives.

Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.

Splunk

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay

NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games

Buyer's Guide

Everbridge IT Alerting vs. Splunk On-Call

September 2026

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