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Exterro vs IBM PSS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Exterro
Ranking in eDiscovery
4th
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM PSS
Ranking in eDiscovery
31st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the eDiscovery category, the mindshare of Exterro is 2.9%, down from 4.3% compared to the previous year. The mindshare of IBM PSS is 1.3%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Exterro2.9%
IBM PSS1.3%
Other95.8%
eDiscovery
 

Featured Reviews

reviewer2844027 - PeerSpot reviewer
Assistant Professor of Cybersecurity and Digital Forensics at a university with 1,001-5,000 employees
Hands-on forensic training has bridged academic learning and real-world investigation practice
Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.
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Top Industries

By visitors reading reviews
University
10%
Outsourcing Company
10%
Construction Company
8%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Exterro?
The pricing for me is acceptable, though not comfortable considering I live in Brazil. The exchange questions for the dollar make it quite difficult.
What needs improvement with Exterro?
I am not frustrated with Exterro; I appreciate the changes, but I think it could enhance by continuing to evolve. The perfect score does not exist, but giving it a nine reflects that it is not perf...
What is your primary use case for Exterro?
My main use case for Exterro is to conduct forensics about fraud in payments and identify fraud in transactions while supporting federal policies in Brazil regarding fraudsters. It helps me identif...
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Comparisons

 

Also Known As

Exterro Fusion
PSS
 

Overview

 

Sample Customers

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
LDB Group, RightShip, Tennessee Highway Patrol, Capgemini Consulting, TEAC Corporation, Ironside, nViso SA
Find out what your peers are saying about Microsoft, Commvault, Google and others in eDiscovery. Updated: August 2026.
908,834 professionals have used our research since 2012.