ExtraHop Reveal(x) for IT Operations vs Kentik comparison

ExtraHop Reveal(x) for IT O...

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) for IT Operations and Kentik are competing products in the network traffic analysis and monitoring space. Kentik holds a competitive edge regarding features due to its comprehensive suite, while ExtraHop stands out in customer support and pricing.

Features: ExtraHop Reveal(x) provides advanced threat detection, real-time analytics, and automated intelligence. Kentik offers robust traffic analysis, predictive network analytics, and extensive integrations, highlighting its strengths in data visibility and integration options.

Room for Improvement: ExtraHop could enhance its integration capabilities, broaden data visibility, and expand on predictive analytics. Kentik may improve its user interface for simplicity, reduce the learning curve for new users, and optimize its initial setup process to streamline deployment.

Ease of Deployment and Customer Service: ExtraHop is known for straightforward deployment and responsive customer service. Kentik also offers easy deployment with a focus on data-driven insights and excellent support, yet the learning curve might be slightly steeper due to the comprehensive capabilities.

Pricing and ROI: ExtraHop Reveal(x) is viewed as cost-effective with competitive pricing and well-aligned ROI. Kentik involves a higher initial setup cost but promises long-term returns through detailed analytics, with its advanced features potentially justifying the investment for larger enterprises.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Kentik Report (Updated: March 2026).

ExtraHop Reveal(x) for IT Operations vs. Kentik

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

73rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
ExtraHop Reveal(x) for IT Operations	0.6%
Other	97.6%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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reviewer2695314

BDM at a comms service provider with 11-50 employees

Network monitoring is improved through multi-vendor integration and effective observability

In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area. Specifically, more work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues. Although Kentik has a market presence, it lags behind Selector AI, which is a leader in integrating AI to support network operations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."

"We have been able to improve the mean time to resolution by several hours in some cases."

"This is a must-try product."

"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."

"Wire data analytics."

More ExtraHop Reveal(x) for IT Operations pros

"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

"We have been extremely happy with the features; they were exactly what we were after."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."

"Technical support is second to none."

More Kentik pros

Cons

"Additional out-of-the-box solutions and use cases would be nice."

"This solution would be improved if it had the ability to retain data longer."

"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"Network visibility is something that needs to be improved."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

More ExtraHop Reveal(x) for IT Operations cons

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable."

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."

"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."

"I consider the pricing model as an area for improvement."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."

More Kentik cons

Pricing and Cost Advice

"The pricing is fair considering the value provided."

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

11%

Educational Organization

Healthcare Company

Financial Services Firm

12%

Comms Service Provider

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

Questions from the Community

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What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

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What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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Product Reports

ExtraHop Reveal(x) for IT Operations

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ExtraHop Reveal(x) for IT Operations report

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Overview

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Networks

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

ExtraHop Reveal(x) for IT Operations vs. Kentik