ExtraHop Reveal(x) for IT Operations vs Observer GigaStor comparison

ExtraHop Networks and Viavi Solutions are both solutions in the Network Monitoring Software category. ExtraHop Networks is ranked #71, while Viavi Solutions is ranked #84. ExtraHop Networks holds a 0.6% mindshare in NMS, compared to Viavi Solutions’s 0.5% mindshare. Additionally, 100% of ExtraHop Networks users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

ExtraHop Reveal(x) for IT O...

Read 8 ExtraHop Reveal(x) for IT Operations reviews

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2,218 Comparison Views

100% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

2,385 Views
1,503 Comparison Views

100% willing to recommend

ExtraHop Reveal(x) for IT O...

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

ExtraHop Reveal(x) and Observer GigaStor are network performance monitoring solutions. ExtraHop holds an advantage with its focus on proactive threat detection using advanced analytics, while Observer GigaStor offers superior packet capture for detailed forensic analysis.

Features: ExtraHop Reveal(x) provides machine learning-powered insights, auto-discovers devices on the network, and supports real-time threat detection. Observer GigaStor’s key features include high-capacity storage for long-term retention, extensive packet capture capabilities, and detailed forensic analysis for comprehensive network understanding.

Room for Improvement: ExtraHop Reveal(x) could enhance data storage capabilities, offer more robust historical data analysis, and simplify on-premise deployment options. Observer GigaStor might improve real-time analytics functions, streamline appliance-based setup, and develop more user-friendly interfaces for ease of use.

Ease of Deployment and Customer Service: ExtraHop Reveal(x) simplifies deployment with a cloud-based model and offers responsive customer support. Observer GigaStor requires complex initial setup due to its appliance-based architecture but benefits from technically expert customer service, providing solutions to deployment issues.

Pricing and ROI: ExtraHop Reveal(x) has a higher initial cost but ensures considerable ROI through efficient security and operational functionality by focusing on real-time threat detection. Observer GigaStor presents a more affordable upfront investment and offers sustained value with its profound data analysis abilities.

To learn more, read our detailed ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor Report (Updated: June 2026).

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtraHop Reveal(x) for IT O...

Ranking in Network Monitoring Software

71st

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)

Observer GigaStor

Ranking in Network Monitoring Software

84th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ExtraHop Reveal(x) for IT Operations	0.6%
Observer GigaStor	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

Out West

Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees

Great for identifying application interdependencies with helpful support but needs better visualizations

We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."

"There are many valuable features in this product, but probably the biggest is the customization capability it has."

"Not only can you look at the protocol import level. It also has a live PCAP analysis."

"We have been able to improve the mean time to resolution by several hours in some cases."

"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."

"Wire data analytics."

"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"

"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."

More ExtraHop Reveal(x) for IT Operations pros

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."

"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

More Observer GigaStor pros

Cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."

"The improvement that would make the most impact would be expanding on the new EXA big data back end."

"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."

"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."

"They either have to go broad or decide what their bread and butter is and get really good at that."

"Additional out-of-the-box solutions and use cases would be nice."

"This solution would be improved if it had the ability to retain data longer."

More ExtraHop Reveal(x) for IT Operations cons

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."

"The pricing is higher than other solutions, but with such good features, I think it's worth it."

"The pricing is fair considering the value provided."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Healthcare Company

Computer Software Company

Construction Company

18%

Financial Services Firm

14%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Comparisons

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Glassbeam vs ExtraHop Reveal(x) for IT Operations

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Compared 15% of the time

IxChariot vs Observer GigaStor

Compared 6% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 6% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 6% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

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Product Reports

Buyer's Guide

ExtraHop Reveal(x) for IT Operations

June 2026

ExtraHop Reveal(x) for IT Operations report

Download ExtraHop Reveal(x) for IT Operations product report

Buyer's Guide

Observer GigaStor

June 2026

Download Observer GigaStor product report

Overview

ExtraHop Reveal(x) for IT Operations leverages wire data analytics to provide valuable insights across all network layers. Offering auto-discovery, live PCAP analysis, and customizable dashboards, it empowers IT teams with enhanced application analysis and security detections.

Focusing on wire data analytics from Layer 2 to Layer 7, ExtraHop Reveal(x) delivers application analysis, security anomaly monitoring, and real-time traffic analysis. With plug-and-play deployment and minimal administration, it facilitates seamless integration. Users benefit from its comprehensive network performance evaluation, insightful network topology mapping, and capabilities like auto-discovery. Despite room for enhancement in industry-specific solutions, visualizations, and security features, its extensive programmability supports diverse IT operations needs. It is perfect for monitoring enterprise applications and ensuring efficient network security and operations.

What are the key features of ExtraHop Reveal(x) for IT Operations?

Wire Data Analytics: Analyzes data from Layer 2 to 7 for comprehensive insights into network performance.
Application Analysis: Offers deep analysis of applications to optimize performance and resolve issues quickly.
Security Detections: Provides robust anomaly detection for enhanced network security.
Customizable Dashboards: Users can tailor dashboards for specific monitoring needs.
Plug-and-Play Deployment: Ensures easy setup and integration with existing infrastructure.

What benefits and ROI should users look for in reviews?

Network Performance Insights: Provides detailed insights to improve network efficiency and performance.
Real-Time Traffic Analysis: Enables quick response to network anomalies with real-time data.
Enhanced Security Monitoring: Strengthens security through comprehensive anomaly detection.
Efficient Problem Resolution: Facilitates identification of root causes for rapid issue resolution.
Reduced Administrative Overhead: Requires minimal administration with an easy-to-deploy configuration.

ExtraHop Reveal(x) is implemented in industries requiring detailed IT infrastructure monitoring, enterprise application tracking, and network security evaluation. It aids in identifying device misconfigurations, vulnerabilities, and analyzing IT component interactions to ensure secure and efficient operations.

ExtraHop Networks

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

ExtraHop Reveal(x) for IT Operations vs. Observer GigaStor

June 2026

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