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ExtraHop Reveal(x) for IT Operations vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (11th), IT Operations Analytics (14th), Network Packet Capture (6th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.0%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE1.0%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.4%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"Wire data analytics."
"We have been able to improve the mean time to resolution by several hours in some cases."
"ExtraHop is far ahead of anything comparable in the industry."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The solution has cut our overall troubleshooting time and has helped to increase our network uptime."
"Deep packet inspection is probably the strongest feature."
"The solution transforms packet wire data into real-time data that is ready to act on."
"Technical support for this product has been ok, with no issues."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"This solution provides us with increased visibility while conducting IT deployments, for example, if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device, and very few tools do it at this level for things like DDoS."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"It is the best tool that I have used as far as troubleshooting quickly, at a glance, and for being able to drill down into any issues or complaints we might have from customers."
 

Cons

"The solution could get more aggressive in the discounting of the overall cost."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"Additional out-of-the-box solutions and use cases would be nice."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"It needs a better GUI, and especially it needs to be more user-friendly."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"I would recommend enhancing the APM capabilities."
"The scalability is difficult. Packet capture and packet broker are hard to do because you ultimately have to build a separate overlay network, so you can capture the packets."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
"The biggest problem we have with this product is the expense."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"We have a premium customized contract for the solution."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"The license becomes cost prohibitive very quickly."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
8%
Financial Services Firm
13%
Computer Software Company
8%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Cerner Corporation
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.