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ExtraHop Reveal(x) for IT Operations vs NETSCOUT nGeniusONE comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
27th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.6% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusONE1.1%
ExtraHop Reveal(x) for IT Operations0.6%
Other98.3%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"ExtraHop came out with the best price, and I think that it gives us a broader view of our network."
"Wire data analytics."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"We have been able to improve the mean time to resolution by several hours in some cases."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"ExtraHop is far ahead of anything comparable in the industry."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"It has helped with the operations teams, who have been able to collect information and troubleshoot with the application."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"Stability-wise, I rate the solution a ten out of ten."
"The stability of this product is ok."
"It has versatility to correlate different traffic types and performance management statistics."
"Giving our customers the power to have some visibility into their own traffic has been a huge return on investment."
 

Cons

"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"Additional out-of-the-box solutions and use cases would be nice."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"The solution could get more aggressive in the discounting of the overall cost."
"I would like to see improvement in the user experience. It's hard to manage it."
"I would recommend enhancing the APM capabilities."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"The initial setup was complex, and deployment took around six months."
 

Pricing and Cost Advice

"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The scalability becomes very expensive quickly."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"The biggest problem we have with this product is the expense."
"The license becomes cost prohibitive very quickly."
"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"The platform is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Construction Company
11%
Healthcare Company
9%
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise37
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Cerner Corporation
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. NETSCOUT nGeniusONE and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.