NETSCOUT nGeniusONE vs SolarWinds NPM comparison

NETSCOUT and SolarWinds are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #31 with an average rating of 8.0, while SolarWinds is ranked #3 with an average rating of 8.5. NETSCOUT holds a 1.0% mindshare in NMS, compared to SolarWinds’s 3.7% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

5,559 Views
4,336 Comparison Views

94% willing to recommend

SolarWinds NPM

Read 160 SolarWinds NPM reviews

18,343 Views
14,124 Comparison Views

92% willing to recommend

NETSCOUT nGeniusONE

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SolarWinds NPM and NETSCOUT nGeniusONE both operate in the network performance monitoring category. SolarWinds appears to have an upper hand due to its ease of deployment, while NETSCOUT offers a more comprehensive suite for large enterprises.

Features: SolarWinds NPM offers ease of deployment thanks to its agentless architecture. It employs modular pricing, allowing for purchase of necessary features only. It also supports auto-discovery and multiple vendor compatibility. NETSCOUT nGeniusONE provides a comprehensive network and application performance monitoring suite with deep packet analysis and single-pane visibility, suitable for large enterprises.

Room for Improvement: SolarWinds NPM users experience network discovery issues requiring manual intervention for accuracy, desire improved alert configuration, and note complexity from its large suite of features. NETSCOUT nGeniusONE is challenged by high pricing and complex setup, with suggestions for tool integration and ease of use improvements.

Ease of Deployment and Customer Service: SolarWinds NPM offers straightforward on-premises deployment and various deployment options, with community support noted as valuable. Customer service receives mixed reviews, mainly for slow non-critical issue response times. NETSCOUT nGeniusONE presents complex deployment but benefits from TAP and packet-level analysis capabilities. Its customer service is generally seen as knowledgeable but not prompt in all cases.

Pricing and ROI: SolarWinds NPM is seen as cost-effective and offers flexible pricing, though unexpected costs may arise due to module pricing. Users report quick ROI through network optimization with reduced hardware needs. NETSCOUT nGeniusONE is considered expensive but reliable, suitable for businesses needing comprehensive traffic insights, though its full potential isn't always utilized, affecting perceived value.

To learn more, read our detailed NETSCOUT nGeniusONE vs. SolarWinds NPM Report (Updated: April 2026).

Buyer's Guide

NETSCOUT nGeniusONE vs. SolarWinds NPM

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.

Sentiment score

7.0

SolarWinds NPM enhances network management and cost efficiency, providing superior monitoring, fast issue resolution, and significant ROI.

No quotes available

For more quotes and insights, download the NETSCOUT nGeniusONE report

The return on investment is significant as the solution effectively reduces costs while being worth its expense.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Customer Service

Sentiment score

5.9

NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.

Sentiment score

6.9

SolarWinds NPM support is knowledgeable and helpful but faces criticism for slow responses and aggressive sales tactics.

The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.

reviewer2598618

System Integrator at a construction company with 11-50 employees

They need to work on their response time and overall competence.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

I am actually happy with technical support from NETSCOUT.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

If there is no timely response, getting a resolution is more difficult.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

We had contact with SolarWinds regarding the implementation, and they were helpful.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

They have good technical support.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Scalability Issues

Sentiment score

8.0

NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.

Sentiment score

6.9

SolarWinds NPM offers scalable solutions for various environments, with possible increased costs and challenges on virtual platforms.

The solution is highly scalable and accommodates the growth needs effectively.

reviewer2598618

System Integrator at a construction company with 11-50 employees

It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

SolarWinds NPM is scalable and effective in handling large network infrastructures.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Stability Issues

Sentiment score

8.1

NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.

Sentiment score

7.5

SolarWinds NPM is stable, with issues arising during upgrades; regular updates and support enhance its performance.

Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

The NPM product is stable, particularly when used for simple network monitoring.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

For more quotes and insights, download the SolarWinds NPM report

Room For Improvement

NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.

SolarWinds NPM users seek improvements in network discovery, interface, integration, resource usage, cloud support, security, and pricing adjustments.

Customers want to have service assurance, including NPM and APM, from one vendor.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

Customers have given feedback about the delayed response times from the technical team.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Setup Cost

NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.

SolarWinds NPM pricing is competitive yet complex, appealing to some while being costly for smaller enterprises or multi-module needs.

The cost depends on the size of the customer, as sizing controls the pricing.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

It is not too pricey and is adequate.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

PRTG's package offers all features in one bundle, which is cost-effective.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

The solution is considered expensive.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Valuable Features

NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.

SolarWinds NPM offers easy deployment, strong monitoring, and seamless integration, enhancing network management with intuitive dashboards and real-time insights.

The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.

Mohammed Hassan

Regional Director at iSecureMind Integrated Solutions

The real-time insights that NETSCOUT nGeniusONE provides are very helpful.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

NETSCOUT is focusing on network monitoring, specifically packet analysis, which sets them apart.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

It provides a detailed overview of the network, which is valuable.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds NPM

Ranking in Network Monitoring Software

3rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

160

Ranking in other categories

IT Infrastructure Monitoring (5th), Cloud Monitoring Software (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.0%, down from 1.6% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.7%
NETSCOUT nGeniusONE	1.0%
Other	95.3%

Network Monitoring Software

Q&A Highlights

Mohammed Azher Rabbani

Lead Technical Consultant at a consultancy with 51-200 employees

Feb 07, 2020

What Is The Biggest Difference Between NETSCOUT and SolarWinds?

SolarWinds consists of several modules from NetFlow/IPFix to config management. Typically the NetFlow piece is used in comparison with NetScout nGenius/Infinistream ASI. NetScout Infinistream and nGenius is a closed Packet stream to disk solution that provides deep insight into how client-server applications work over the LAN WAN. I believe NS still has the ability to ingest NetFlow, SFlow, JFlow, and IPFix. The question you pose is quite complex for those not familiar, the only similarity is that both solutions allow IT staff the ability to obtain information from the network. NetFlow is a sampled view often collected only from WAN routers. That has been historically used for Capacity Planning and Security workflows. NetScout depends on streaming packets to disk acquiring packets from a packet broker, tap, port mirror/span session. So they are actually night and day. Netflow is a sample and does not provide the insight that a packet capture provides for those who understand them.

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Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Answers from the Community

Mohammed Azher Rabbani

Lead Technical Consultant at a consultancy with 51-200 employees

Feb 7, 2020

What Is The Biggest Difference Between NETSCOUT and SolarWinds?

2 out of 5 answers

Shankar HN

IT strategist at Convergent Wireless Communications

Nov 6, 2019

From my experience, I would suggest PRTG Network Monitor over both instead of getting into details as to which one of NETSCOUT and Solarwinds is better. Both Solarwinds and NETSCOUT are expensive. NETSCOUNT is into loggerheads with Gartner report. Gartner rate Solarwinds well and PRTG Network Monitor is as good or even better than Solarwinds but far less expensive. I would recommend evaluating PRTG Network Monitor also to assess its suitability to meet your requirements.

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Jeff Soucy

IT Infrastructure Manager at a healthcare company with 1,001-5,000 employees

Nov 6, 2019

Although both products can overlap in what information they provide, nGenius One primarily uses packets from the network to monitor application performance and excels at deep packet analysis. SolarWinds primarily gathers data from SNMP, WMI, Netflow and other metrics to monitor the status of equipment (up, down, temperature, interface data, etc) as well as providing application performance statistics.

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Government

Manufacturing Company

11%

Financial Services Firm

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	86

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What needs improvement with NETSCOUT nGeniusONE?

They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

Dynatrace vs NETSCOUT nGeniusONE

Compared 6% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 5% of the time

Datadog vs NETSCOUT nGeniusONE

Compared 4% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 3% of the time

LiveNX vs NETSCOUT nGeniusONE

Compared 3% of the time

More NETSCOUT nGeniusONE Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 4% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

Entuity vs SolarWinds NPM

Compared 2% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

April 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

SolarWinds NPM

April 2026

Download SolarWinds NPM product report

Also Known As

NETSCOUT nGenius, nGeniusONE

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

NETSCOUT nGeniusONE provides comprehensive network performance insights through features like deep packet inspection and real-time traffic analysis. It helps organizations monitor network infrastructures effectively with tools for packet capture and analysis.

NETSCOUT nGeniusONE is designed for in-depth network monitoring and troubleshooting. Offering application-layer visibility and dependency mapping, it delivers insights into network traffic and application performance. With its packet capture and analysis capabilities, organizations can make informed decisions by identifying and solving network issues efficiently. Although powerful, users note its complexity and reliance on physical servers as potential drawbacks and see opportunities for enhancement in user experience, data analysis, and integration capabilities.

What are the key features of NETSCOUT nGeniusONE?

Deep Packet Inspection: Analyzes packet-level data in detail.
Application-Layer Visibility: Provides insights into application performance.
Dependency Mapping: Tracks interactions between network components.
Real-Time Traffic Analysis: Monitors network traffic continuously.
Intuitive Dashboards: Enhances user experience with easy data access.
Packet Decoding: Supports detailed troubleshooting processes.

What benefits should users expect from NETSCOUT nGeniusONE?

Network Anomaly Detection: Quickly identifies issues before they escalate.
Improved Troubleshooting: Enables accurate problem resolution.
Proactive Monitoring: Continuously assesses network health.
Application Performance Management: Ensures optimal application operation.
Enhanced Communication Diagnostics: Facilitates the pinpointing of VoIP and unified communications issues.

Implementation of NETSCOUT nGeniusONE spans across industries such as telecommunications and IT services where it is used for monitoring network performance and managing bandwidth utilization. It supports real-time diagnostics in Voice over IP and unified communications, enabling organizations to maintain high levels of service quality while identifying the sources of network performance issues efficiently.

NETSCOUT

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

Cerner Corporation

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

NETSCOUT nGeniusONE vs. SolarWinds NPM

April 2026

Free Report: NETSCOUT nGeniusONE vs. SolarWinds NPM

Find out what your peers are saying about NETSCOUT nGeniusONE vs. SolarWinds NPM and other solutions. Updated: April 2026.

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