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ExtraHop Reveal(x) for IT Operations vs SAP IT Operations Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in IT Operations Analytics
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (71st), Network Diagnostics (10th), Network Packet Capture (6th)
SAP IT Operations Analytics
Ranking in IT Operations Analytics
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the IT Operations Analytics category, the mindshare of ExtraHop Reveal(x) for IT Operations is 4.2%, up from 2.4% compared to the previous year. The mindshare of SAP IT Operations Analytics is 2.3%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
SAP IT Operations Analytics2.3%
ExtraHop Reveal(x) for IT Operations4.2%
Other93.5%
IT Operations Analytics
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
DH
Digital Transformation Director at Amecath Group
Extensive analytics capabilities enable comprehensive performance measurement for diverse business cycles
It's important to make SAP IT Operations Analytics tool more flexible in terms of customization because when it comes to specific business models, the requirements of the business may vary, and there's a wide range of variety between each business model. Oil and gas is different than retail, which is different than FMCG. Everything is different, and companies are trying to push toward best of breed. Much of the time, best of breed does not meet the real requirements of each department head or the business model itself, so these tools need to be more flexible. The setup process is not a big deal for us. When we need to configure something or set up something new, the new technology of low-code, no-code is very good, and we are looking forward to more improvement in this part, because sometimes you miss a list of developers and need to write code. Therefore, we need it to be more easy for normal users. It's about how much professional teamwork is needed on these tools. Much of the time, normal users know they need to develop their own dashboard or analytics for a reason, and they are facing the problem of needing to understand how to write code. Recently, lots of tools came under the title of low-code, no-code, where you just need to drag and drop some fields to get your report. This area needs to be more agile and easy for normal users. System usability should be easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"It gives you full 360-degree visibility into your entire infrastructure."
"Wire data analytics."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"This is a must-try product."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Operations Analytics helps you detect the forensic signal that tells you something's going to happen, so you can get proactive before an outage occurs and add memory or space before it becomes a problem in the environment for the application."
"I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability."
"Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount."
"We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP."
 

Cons

"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"The solution could get more aggressive in the discounting of the overall cost."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"Additional out-of-the-box solutions and use cases would be nice."
"It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot."
"The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration."
"The solution is indeed expensive for my company."
 

Pricing and Cost Advice

"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The pricing is fair considering the value provided."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The license for the product ranges from 8,000 to 30,000 yearly, depending on the customer's sizing. While it may not be cheap, it is considered affordable for the value it provides."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
12%
Healthcare Company
9%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

Ask a question
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What needs improvement with SAP IT Operations Analytics?
It's important to make SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) tool more flexible in terms of customization because when it comes to specific business models, ...
What is your primary use case for SAP IT Operations Analytics?
I have been working with SAP IT Operations Analytics ( /products/sap-it-operations-analytics-reviews ) for more than 15 years. I am managing SAP in a customer site.
What advice do you have for others considering SAP IT Operations Analytics?
SAP IT Operations Analytics is helping me in AI-driven projects, but AI is not providing any mature solution so far. There's a lot of propaganda around AI, but real practical solutions to benefit t...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. SAP IT Operations Analytics and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.