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ExtraHop Reveal(x) vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ExtraHop Reveal(x) enhances MTTR and ROI by swiftly identifying issues, benefiting finance firms but costly for healthcare.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
 

Customer Service

Sentiment score
7.6
Users highly rate ExtraHop Reveal(x) support for reliable, knowledgeable, and efficient issue resolution, despite occasional time zone delays.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
I would rate their technical support nine out of ten.
 

Scalability Issues

Sentiment score
6.5
ExtraHop Reveal(x) is scalable and manages up to 100GB, though cost and upgrades may pose challenges for some users.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
 

Stability Issues

Sentiment score
7.5
ExtraHop Reveal(x) is highly stable and reliable, consistently performing well with regular updates, despite minor hardware issues.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Room For Improvement

ExtraHop Reveal(x) needs improvements in integrations, flexibility, reporting, pricing, and cloud capabilities, while offering better training options.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
I would like to see improvements in areas where events are getting dropped; we're not able to view complete insights.
 

Setup Cost

Enterprise buyers find ExtraHop Reveal(x) costly, with escalating costs for scaling and specific features, despite robust capabilities.
 

Valuable Features

ExtraHop Reveal(x) offers seamless integration, powerful analytics, and machine learning for effective threat detection and comprehensive network visibility.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
If I want to know a specific IP and which server it has been connected to, it's easy to gather those kinds of trees from the NDR.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

ExtraHop Reveal(x)
Ranking in Network Detection and Response (NDR)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (3rd)
Fidelis Elevate
Ranking in Network Detection and Response (NDR)
15th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (36th), Threat Deception Platforms (6th), SSL/TLS Decryption (3rd), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (25th)
 

Mindshare comparison

As of October 2025, in the Network Detection and Response (NDR) category, the mindshare of ExtraHop Reveal(x) is 8.2%, down from 10.6% compared to the previous year. The mindshare of Fidelis Elevate is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
ExtraHop Reveal(x)8.2%
Fidelis Elevate1.4%
Other90.4%
Network Detection and Response (NDR)
 

Featured Reviews

Henri Heuvel - PeerSpot reviewer
Cloud-based administration streamlines network security management
ExtraHop Reveal(x) can improve regarding integration capabilities. For instance, the market is getting really flooded with Microsoft Sentinel, and I know there is an integration possible, but the tools on the market right now indicate that integration should not be a skill from an integrator point of view. It should be quite easy for customers to integrate that solution into SOCs, SIEMs, or any other integration with other tools. There are various integrations from which there's a manual on how to do it, but specifically, the Microsoft portfolio, particularly Sentinel, integration is not yet there. If you score them on a scale of one to ten, ExtraHop scores around a 7.5 to an 8 on an integration basis, but there's actually room for improvement on that side. In the older days, ExtraHop had a license model where you could do all you can eat, so if you had a sensor with 10 gig of capacity, you could use all the entire 10 gig of throughput. They changed that to an asset-based license model, and that's an absolute downside of the solution, where it is harder for smaller companies to acquire the solution itself. That has given us quite some problems in positioning the solution properly within the network, so the licensing model is an absolute downside where they need to improve.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Healthcare Company
7%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

Reveal(x), Revealx
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Wood County Hospital
First Midwest Bank
Find out what your peers are saying about ExtraHop Reveal(x) vs. Fidelis Elevate and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.