Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
I would rate the customer service as a ten.
The response time and quality could be better, and updates can be troublesome at times.
ExtremeWireless is suitable for companies with a user base below three hundred.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
It requires some time to update, which affects real-time management.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
I needed deep details and more thorough resources.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
Another area that could use enhancement is the clarity and implementation of updates, as they can be troublesome sometimes.
There is some delay in firmware upgrades for access points.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
From a corporate point of view, stability is more important than pricing.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
One of the most valuable features of ExtremeWireless is its centralized control, which influenced our choice.
Extreme access points perform very well in high-density environments, and we use them at sites with our customers.
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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