ExtremeWireless and Ubiquiti WLAN are competing products in the enterprise wireless networking market. ExtremeWireless seems to have the upper hand in support and pricing, while Ubiquiti WLAN is perceived as offering greater value due to its enhanced features.
Features: ExtremeWireless provides advanced security protocols, seamless integration, and robust network management tools. Ubiquiti WLAN stands out with superior wireless coverage, scalability, and cutting-edge access point technology.
Room for Improvement: ExtremeWireless could enhance its feature set for sectors like hospitality and improve its feature integration. Additionally, its scalability options may need refinement. Ubiquiti WLAN could benefit from enhanced customer support responsiveness, increased focus on additional enterprise-specific features, and improved integration with other network solutions.
Ease of Deployment and Customer Service: ExtremeWireless offers efficient deployment and highly responsive customer service, often preferred for quicker interactions. Ubiquiti WLAN provides a straightforward installation process, which is beneficial for organizations with limited technical expertise.
Pricing and ROI: ExtremeWireless tends to have lower setup costs, offering a good return on investment for those prioritizing budget-friendly solutions. Ubiquiti WLAN, while potentially requiring a higher initial investment, is praised for reliable performance and durable equipment, contributing to its long-term ROI.
The monitoring access and excellent support provide significant value.
The best ROI is achieved over a three-year term.
I rate their support as a nine because they are very helpful when we need assistance and they strive to help, even if not the fastest.
I would rate the customer service as a ten.
The response time and quality could be better, and updates can be troublesome at times.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
ExtremeWireless is suitable for companies with a user base below three hundred.
The Extreme access points handle high-density connectivity needs very well, managing lots of traffic efficiently.
The scalability of ExtremeWireless is average.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
Scalability is a strong point for Ubiquiti Wireless LAN.
It might struggle in very complex environments with many users.
They work well without failures.
I experienced issues during firmware upgrades, as some devices required a physical restart, which affects system stability.
The stability of ExtremeWireless is somewhat weaker compared to previous solutions, like Motorola before its acquisition.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
I wish for ExtremeWireless to optimize the roaming capability between access points, especially for IoT devices.
Another area that could use enhancement is the clarity and implementation of updates, as they can be troublesome sometimes.
There is some delay in firmware upgrades for access points.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Each customer typically buys around 100 APs, which makes it quite expensive.
The pricing is a weak point for Extreme; it is very high.
From a corporate point of view, stability is more important than pricing.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
A single license can be used for on-premises, hybrid, or cloud, allowing for easy transition between solutions without losing investment.
One of the most valuable features of ExtremeWireless is its centralized control, which influenced our choice.
Extreme access points perform very well in high-density environments, and we use them at sites with our customers.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface.
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
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