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Falcon LogScale vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Falcon LogScale boosts ROI by 20-40%, enhancing efficiency with faster queries and reduced manual log collection efforts.
Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
You save man hours, and man hours convert to business time and money time as well.
Cyber Security Engineer at eprocessconsulting
Falcon LogScale helps ease this process and sends logs to XDR for further verification.
IT System Administrator at a tech vendor with 201-500 employees
I have definitely seen ROI with Falcon LogScale so far.
CTO at Trust-IT Solutions
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
6.1
Customer opinions on Falcon LogScale vary, praising support and updates, but noting delays and inconsistent experiences.
Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
I would rate the customer support a 10 on a scale of one to 10.
Developer at a manufacturing company with 201-500 employees
I raised a customer support request, and in response, they released a new version with a fix for that problem.
IT System Administrator at a tech vendor with 201-500 employees
The information contained in Falcon LogScale's documentation is very clear.
CTO at Trust-IT Solutions
The solutions they provide are valuable.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.5
Falcon LogScale excels in scalability and performance, efficiently managing high data volumes with ease and adaptability.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
If there is a critical incident with an associated IP, associated user, endpoints, or whatever factor it is supposed to associate, it associates it by default and makes our life easier, making the SOC life easier.
Security Consultant at a tech vendor with 10,001+ employees
You could integrate as many endpoints as you want within a fraction of seconds, and it accommodates the number of resources that you integrate with it while maintaining the same response time.
Cyber Security Engineer at eprocessconsulting
Easily supports thousands of endpoints and servers across multiple locations without heavy infrastructure.
Soc Analyst at Softcell Technologies Limited
The technical support from ManageEngine is very good.
System Engineer at Corporate Projukti Limited
 

Stability Issues

Sentiment score
8.4
Falcon LogScale is praised for its stability, reliability, efficient data handling, and robust real-time log search capabilities.
Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
It uses an index-free architecture, it does not suffer from index corruption or the complications that other legacy tools face.
Soc L1 Engineer at Softcell Technologies Limited
Falcon LogScale is very strong in real-time log search.
Soc Analyst at a tech consulting company with 11-50 employees
We did not have any problems with Falcon LogScale in terms of stability and reliability.
CTO at Trust-IT Solutions
 

Room For Improvement

Falcon LogScale needs better query language, documentation, UX, integration, scalability, AI features, support speed, and affordability improvements.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
For the ease of use for Falcon administrators, the same documentation on the Falcon LogScale portal should be on the CrowdStrike dashboard.
Cyber Security Engineer at eprocessconsulting
KQL is simpler when compared to SQL. However, SQL is faster and quite efficient, but the language is a bit tough.
Security Consultant at a tech vendor with 10,001+ employees
What they have done now is added what is called Charlotte AI, which is their new AI capabilities that can help with this.
CTO at Trust-IT Solutions
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
 

Setup Cost

Falcon LogScale offers cost-effective and flexible pricing, praised for ease of deployment and competitive with major competitors.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
I believe when it comes to log ingestion, it is comparatively low compared to any other services like Microsoft, Trend Micro, or Splunk.
Security Consultant at a tech vendor with 10,001+ employees
For us, it is a very cost-effective solution.
CTO at Trust-IT Solutions
My experience with pricing, setup cost, and licensing is that it is straightforward, and the cost is quite low.
Developer at a manufacturing company with 201-500 employees
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
 

Valuable Features

Falcon LogScale integrates easily, offering real-time log ingestion, fast search, scalability, and powerful AI-driven security insights.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
You can describe what you want to do in English, and it converts it to a query language for you to use.
Cyber Security Engineer at eprocessconsulting
Traditional SIEM tools index logs, which is slow and expensive. Falcon LogScale stores logs without heavy indexing and searches directly, making it very fast.
Soc Analyst at a tech consulting company with 11-50 employees
The best features in Falcon LogScale include searches of billions of logs in seconds, near-real-time ingestion and alerting, and index-free architecture, which makes queries faster and cheaper.
Soc Analyst at Softcell Technologies Limited
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Falcon LogScale
Ranking in Log Management
12th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (22nd), User Entity Behavior Analytics (UEBA) (13th)
 

Mindshare comparison

As of June 2026, in the Log Management category, the mindshare of Falcon LogScale is 0.9%, up from 0.6% compared to the previous year. The mindshare of ManageEngine Log360 is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Falcon LogScale0.9%
ManageEngine Log3601.3%
Other97.8%
Log Management
 

Featured Reviews

Oluwajuwon Olorunlona - PeerSpot reviewer
Cyber Security Engineer at eprocessconsulting
Advanced threat hunting has improved visibility and has simplified custom query automation
CrowdStrike is ahead of the game. If I may say anything about Falcon LogScale to improve the services, I would talk about the way you develop parsers. The documentation should be more straightforward. It is not easy to quickly find the documentation, especially if you are using CrowdStrike. Most customers use Falcon LogScale because of CrowdStrike. The documentation of Falcon LogScale is not on the CrowdStrike portal just like the rest of Falcon documentation. I usually find that the main Falcon LogScale documentation is found on the Falcon LogScale website itself. I think there should be a link or direct documentation within the CrowdStrike pages. It is not necessarily a fault. If you find where the documentation resides, you can trace it to what they are doing. However, for the ease of use for Falcon administrators, the same documentation on the Falcon LogScale portal should be on the CrowdStrike dashboard.
Burak Karakurt - PeerSpot reviewer
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Has fulfilled regulatory requirements through centralized log management
The alerting capabilities in ManageEngine Log360 needed work for creating alarms for the cases where alarms were needed and for prioritizing the alarms for criticality. ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL. There is less support in PostgreSQL than in MS SQL. The ability to create alarms based on parsed data in the same way MS SQL does would have been beneficial and would have saved considerable time. On the PostgreSQL side, it was not parsing much, which required a lot of manual work. This support is needed, and I am sure many companies need this support on PostgreSQL. MS SQL features that were missing in ManageEngine Log360 that should be included in the future are those that automatically parse an MS SQL database and provide options for setting alarms. On the PostgreSQL side, this is not the same. At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Comms Service Provider
8%
Media Company
8%
Financial Services Firm
10%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What needs improvement with Falcon LogScale?
One area that needs improvement is performance during heavy log ingestion workloads. In our environment, there are situations where Falcon LogScale experiences delays while forwarding large amounts...
What is your primary use case for Falcon LogScale?
Falcon LogScale has significantly improved our security monitoring and investigation workflow. Before implementing Falcon LogScale and XDR integration, manual log analysis was time-consuming and di...
What advice do you have for others considering Falcon LogScale?
I would rate Falcon LogScale 9 out of 10. I recommend it for organizations looking for centralized log ingestion, integration with CrowdStrike XDR, and automated security analysis workflows.
What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Falcon LogScale vs. ManageEngine Log360 and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.