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FIS CSF Designer [EOL] vs Quadient Inspire comparison

FIS and Quadient are both solutions in the Customer Communications Management (CCM) category. FIS is ranked #6, while Quadient is ranked #1. FIS holds a 5.0% mindshare in CCM, compared to Quadient’s 26.2% mindshare. Additionally, 100% of Quadient users are willing to recommend the solution.
FIS CSF Designer [EOL]
  • 535 Views
  • 535 Comparison Views
Quadient Inspire
Read 14 Quadient Inspire reviews
  • 2,424 Views
  • 2,400 Comparison Views
100% willing to recommend

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FIS CSF Designer [EOL]
Ranking in Customer Communications Management (CCM)
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Quadient Inspire
Ranking in Customer Communications Management (CCM)
1st
Average Rating
9.8
Reviews Sentiment
8.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Customer Communications Management (CCM) category, the mindshare of FIS CSF Designer [EOL] is 5.0%, down from 6.4% compared to the previous year. The mindshare of Quadient Inspire is 26.2%, up from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Market Share Distribution
ProductMarket Share (%)
Quadient Inspire26.2%
FIS CSF Designer5.0%
Other68.8%
Customer Communications Management (CCM)
 

Featured Reviews

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SP
Flexible, easy to use, and has fast output generation
Based on current market trends, Quadient has ticked all the boxes. For the next release, I would like to see more features in the Evolve Cloud offering. The Evolve Platform will be a game changer for Quadient as it will attract more enterprise customers who want to move their CCM platform to the cloud. The other CCM platform has its offering in the cloud, but it has some limited use cases.
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866,088 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
26%
Insurance Company
7%
University
4%
Financial Services Firm
24%
Insurance Company
13%
Computer Software Company
11%
Retailer
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise3
 

Comparisons

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OpenText Communications vs FIS CSF Designer [EOL]
Compared 31% of the time
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OpenText Communications vs Quadient Inspire Logo
OpenText Communications vs Quadient Inspire
Compared 40% of the time
Smart Communications vs Quadient Inspire Logo
Smart Communications vs Quadient Inspire
Compared 26% of the time
Isis Papyrus Customer Communications vs Quadient Inspire Logo
Isis Papyrus Customer Communications vs Quadient Inspire
Compared 6% of the time
Adobe Experience Manager (AEM) Forms vs Quadient Inspire Logo
Adobe Experience Manager (AEM) Forms vs Quadient Inspire
Compared 6% of the time
Oracle Documaker vs Quadient Inspire Logo
Oracle Documaker vs Quadient Inspire
Compared 5% of the time
More Quadient Inspire Competitors
 

Product Reports

No data available
Buyer's Guide
Quadient Inspire
August 2025
Quadient Inspire reportDownload Quadient Inspire product report
 

Also Known As

CSF Designer
GMC Software Inspire
 

Overview

Information not available
FIS

Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to deliver a complete omnichannel customer experience that spans the entire customer journey. With Quadient Inspire, organizations create and deliver personalized, compliant customer communications across all digital and traditional channels, from one centralized hub.

Quadient
 

Sample Customers

Information Not Available
Aetna, Allstate, Bradesco, Stralfors, Ping An Bank, KPMG, Aegon, Allison Payment Systems, TenStep, Pacific Life, Metlife, Transamerica, Societe Generale, Canacord Genuity, Pondres, Heeter, DTS Communicate, Melbourne Mail Management, Eximia, Brightsource, Salem One, Epsilon Data Management
See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.