Zapier and Fivetran compete in the automation and data integration markets, respectively. Zapier stands out for its user-friendly interface and extensive app integrations, while Fivetran is preferred for its strong data integration capabilities, implying it's superior for businesses requiring robust data solutions.
Features: Zapier connects multiple apps and flows, reducing the need for coding and making complex workflows manageable; it automates repetitive tasks efficiently. Fivetran leads with reliable data replication, connectivity across popular applications, and robust ETL pipelines, particularly beneficial for data-focused businesses.
Room for Improvement: Zapier could improve its Google Sheets integration, API limitations, and customer support, enhancing its Zap builder flow with more custom apps for complex logic. Fivetran should enhance customization options, expand connector offerings for lesser-known sources, and boost real-time data processing and customer support features.
Ease of Deployment and Customer Service: Zapier facilitates easy cloud-based setup, ideal for non-technicians, though there is room for real-time support improvements. Fivetran provides flexibility with cloud and on-premises deployment, appreciated for quick support, yet clarity in contract negotiations regarding changes and pricing is suggested.
Pricing and ROI: Zapier offers affordable plans for startups, delivering good ROI through its efficient automation, though costs can rise with higher usage. Fivetran's pricing is data-driven, more suitable for larger corporations due to its comprehensive data management, justifying its higher cost with predictable integration efficiency for medium to large enterprises.
It saves us the effort of having one to two data engineers managing the tasks that Fivetran handles.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The technical support provided by Fivetran has generally been good, with a response time and competence that I would rate as good.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
During the duration of the time that we used Fivetran, it was highly stable.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
From a cost perspective, if the number of connectors is lesser, then Fivetran is not the most cost-efficient option.
Fivetran could improve by adapting more for technical users and by providing more options for such users.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
Our current yearly contract for Fivetran is approximately $70,000.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
The most valuable feature of Fivetran is its built-in connectors for a wide range of data sources.
The ability to seamlessly integrate with a large variety of data sources is valuable.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
Fivetran, the global leader in data movement, is trusted by companies like OpenAI, LVMH, Pfizer, Verizon and Spotify to centralize data from SaaS applications, databases, files, and other sources into cloud destinations, including data lakes. With high-performance pipelines, seamless interoperability, and enterprise-grade security, Fivetran empowers organizations to modernize their data infrastructure, power analytics and AI, ensure compliance, and achieve transformative business outcomes. Learn more at Fivetran.com
Zapier is a tool for primarily non-technical users to connect together web apps.
An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.
Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.
Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.
Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.
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