SnapLogic and Zapier serve the integration needs of businesses, with SnapLogic specializing in enterprise-level solutions and Zapier catering to small to medium-sized businesses. SnapLogic seems to have the upper hand in features with advanced data integration capabilities, while Zapier shines in deployment ease and rapid setup for integration tasks.
Features: SnapLogic offers advanced data transformation, integration pipelines, and the ability to manage cloud-based data lakes. It is specifically designed for handling complex data operations and provides robust customization options. Zapier, meanwhile, is known for its simplicity and extensive app integration options, allowing seamless connections across numerous applications. It provides a user-friendly approach to automation with an extensive library of "Zaps" for diverse integrations, making it accessible without requiring in-depth technical expertise.
Room for Improvement: SnapLogic could improve by simplifying its initial setup process and enhancing user-friendliness for less technical users. Adding more out-of-the-box integrations could also expand its appeal. Zapier could benefit from adding more advanced data processing capabilities and enhancements for larger data volumes. Improving performance for complex automation scenarios would further strengthen its offering. Additionally, providing more granular error handling and in-depth analytics could enhance user experience.
Ease of Deployment and Customer Service: SnapLogic offers comprehensive deployment with enterprise-grade support. While initial configurations may be more involved, this allows for substantial customization. The platform targets detailed, high-touch support suitable for complex use cases. Zapier, in contrast, is designed for rapid deployment with minimal technical barriers. It provides straightforward setup and accessible customer service, prioritizing speed and simplicity in both deployment and support.
Pricing and ROI: SnapLogic typically requires a higher upfront investment but delivers strong returns for businesses with complex data needs. Its cost is justified through its extensive features tailored for data-intensive environments. Zapier offers a more budget-friendly model fitting smaller financial plans, providing significant ROI through efficient automation processes and reduced operational overhead. It appeals to businesses looking for rapid, cost-effective integration solutions.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.
I rate the scalability of SnapLogic as eight out of ten.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
I would rate the stability of SnapLogic as nearly ten out of ten.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
They have approximately 7,000 connections.
Even a person with no technical knowledge can use Zapier to create automations.
The automation capabilities are impressive.
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
Zapier is a tool for primarily non-technical users to connect together web apps.
An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.
Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.
Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.
Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.
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