

SnapLogic and Zapier are competing products serving as integration platforms. SnapLogic offers stronger enterprise-grade solutions, making it favorable for larger businesses, while Zapier stands out with its ease of use and impressive feature set, appealing to smaller businesses and individual users seeking quick integrations.
Features: SnapLogic provides robust data integration capabilities, real-time analytics, and extensive connectivity options for handling complex enterprise requirements. Its powerful automation allows for seamless integration of complex processes. Zapier, on the other hand, offers simple automation and a vast range of app integrations, making it user-friendly for those seeking straightforward connections. It enables quick linking of diverse applications without requiring extensive technical knowledge.
Room for Improvement: SnapLogic could improve by streamlining its user interface to become more intuitive and accommodating for non-technical users. Enhancements in supporting real-time operation metrics could also be beneficial. Additionally, increasing adaptability to rapidly evolving tech environments would improve its offering. In contrast, Zapier could enhance its platform by providing better support for handling more complex workflows, offering advanced data processing capabilities, and expanding its capabilities to suit enterprise-grade requirements.
Ease of Deployment and Customer Service: SnapLogic offers seamless deployment with extensive support, catering to enterprise environments with detailed integration management. Its comprehensive resources assist with complex needs. Zapier, in contrast, supports a quicker setup with its intuitive approach, allowing users to deploy with ease and minimal supervision, focusing on user-friendly automation.
Pricing and ROI: SnapLogic's pricing reflects its enterprise capabilities, focusing on delivering strong ROI through robust automation, which is suitable for large enterprises. Conversely, Zapier typically offers a more affordable solution that provides excellent ROI for small to medium businesses due to its efficient automation tools. The difference in price is justified by SnapLogic’s larger scope for businesses needing comprehensive solutions, while Zapier offers cost-efficient solutions for straightforward needs.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
It is not that fewer employees were needed, but time was definitely saved, and our process was optimized with the help of SnapLogic.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
I rate the scalability of SnapLogic as eight out of ten.
SnapLogic's scalability is huge.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
I would rate the stability of SnapLogic as nearly ten out of ten.
But recently, in a year, I haven't found many performance issues in SnapLogic.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
We require a data pipeline that can be read without latency and without any delay.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Product | Market Share (%) |
|---|---|
| SnapLogic | 3.2% |
| Zapier | 2.5% |
| Other | 94.3% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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