MuleSoft Composer vs Zapier comparison

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MuleSoft Composer

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Executive SummaryUpdated on Dec 11, 2025

Zapier and MuleSoft Composer are competitors in the integration platform space. MuleSoft Composer might have a slight edge in terms of features, although Zapier's pricing model offers better value for those with budget considerations.

Features: Zapier's valuable features include its wide range of app integrations, ease of use for automation tasks, and the ability to connect disparate systems efficiently. MuleSoft Composer is valued for robust connectivity, sophisticated workflow capabilities, and advanced features catering to enterprise needs.

Room for Improvement: Zapier can improve its scalability, handling of complex workflows, and enterprise-level support. MuleSoft Composer could enhance its user interface, reduce complexity in setup for smaller businesses, and offer more competitive pricing options.

Ease of Deployment and Customer Service: Zapier is faster to deploy with minimal setup and offers straightforward customer support. MuleSoft Composer provides in-depth deployment models for complex integrations with dedicated enterprise-level support, suitable for large-scale operations.

Pricing and ROI: Zapier offers a cost-effective setup with a subscription model appealing to small and medium-sized businesses, emphasizing quick ROI through streamlined processes. MuleSoft Composer involves a higher initial investment, but with enterprise-level features, long-term ROI is achieved through scalable solutions and enhanced performance in complex environments.

To learn more, read our detailed MuleSoft Composer vs. Zapier Report (Updated: December 2025).

MuleSoft Composer vs. Zapier

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.4

MuleSoft Composer improves data exchange, boosts efficiency by up to 70%, and supports scalable integration across departments, suggesting high value.

Sentiment score

6.1

Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Customer Service

Sentiment score

5.2

MuleSoft Composer's customer service is generally satisfactory, though improvements are needed in response time and priority services.

Sentiment score

7.0

Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.

No quotes available

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This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Their technical support is good; they respond promptly and are very helpful.

MuhammadImran

Go High Level Manager at Virtual Worker Now

The experience was positive with prompt responses from their team.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Scalability Issues

Sentiment score

6.0

MuleSoft Composer is rated positively for scalability, supporting both large user numbers and smaller groups efficiently.

Sentiment score

7.4

Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.

No quotes available

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Make.com and nEn nEight n excel in handling complex automation tasks.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Stability Issues

Sentiment score

6.6

Users praise MuleSoft Composer's stability and support, noting minor glitches but effective resource deployment and no crashes.

Sentiment score

6.7

Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.

No quotes available

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In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Room For Improvement

MuleSoft Composer needs platform integration, interface, scalability enhancements, effective guidance, AI, simplified configuration, and improved monitoring features.

Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.

It would be better to concentrate on one platform and develop everything on it for the integrated development environment.

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

For more quotes and insights, download the MuleSoft Composer report

The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Awais Mehmood

Webflow Developer at Qureos

Compared to Make.com and other tools that have a drag-and-drop system, this is lacking.

Sachin Shrtivastava

Automation Engineer at Axe Automation

While Zapier already has more than 2,000 webhooks, users or developers should have the flexibility to create additional custom connectors.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Setup Cost

MuleSoft Composer pricing is seen as high, prompting calls for regional adjustments to enhance accessibility for medium companies.

Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

The pricing is in accordance with market standards and even lower in some cases.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.

MuhammadImran

Go High Level Manager at Virtual Worker Now

Valuable Features

MuleSoft Composer simplifies integration for Salesforce users with prebuilt connectors and compatibility without requiring programming skills.

Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.

It has more options for installation and architecture because it can run entirely on-premise.

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

For more quotes and insights, download the MuleSoft Composer report

The automation capabilities are impressive.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Integrations are better in Zapier because it has more advanced features.

MuhammadUsman2

Automations and CRM developer at LodhranGPT.com

I actually used most of the automation features. When a user submits a form, I get the details or leads of that form and put them on other third-party tools, such as Notion, Google Sheets, Airtable, or send a lead to Slack.

Awais Mehmood

Webflow Developer at Qureos

For more quotes and insights, download the Zapier report

Categories and Ranking

MuleSoft Composer

Ranking in Data Integration

25th

Ranking in Cloud Data Integration

15th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (14th)

Zapier

Ranking in Data Integration

17th

Ranking in Cloud Data Integration

12th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (16th), AI Software Development (14th)

Mindshare comparison

As of January 2026, in the Cloud Data Integration category, the mindshare of MuleSoft Composer is 1.6%, down from 1.8% compared to the previous year. The mindshare of Zapier is 2.5%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration Market Share Distribution
Product	Market Share (%)
Zapier	2.5%
MuleSoft Composer	1.6%
Other	95.9%

Cloud Data Integration

Featured Reviews

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

Has supported on-premise deployments well but could improve tool consolidation and flow development flexibility

I have analyzed but haven't used MuleSoft Composer extensively. I am not very proficient in the subject of pricing. Both platforms are performing well. If a customer is more SAP-centric, it makes sense to consider integration suite because of the predefined content. A customer will need to have SAP BTP for side-by-side application extensions. MuleSoft Composer is powerful and flexible in terms of installation options, with runtime either on cloud or fully on-premise. It is quite a popular platform. MuleSoft Composer might be less expensive than SAP integration suite, though this is an assumption as I haven't compared prices. I am accustomed to learning and studying with SAP documentation. The organization is more convenient for me, though there are plenty of documentation and resources for MuleSoft Composer as well. The context is the primary consideration. If a customer uses multiple SAP solutions, not just SAP for accounting, it makes sense to consider the integration suite due to better SAP compatibility. When SAP introduces new interface technology, integration suite will be the first to support it, while MuleSoft Composer will need time to develop new connectors. I rate this solution a six out of ten.

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René Ludwigs

Product Owner | Integration

Diverse integration options support workflow automation while pricing and support need improvements

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

10%

Manufacturing Company

Healthcare Company

University

10%

Financial Services Firm

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What do you like most about MuleSoft Composer?

The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.

What is your experience regarding pricing and costs for MuleSoft Composer?

What needs improvement with MuleSoft Composer?

I used Anypoint Studio, which is good though not very flexible. It seems strange that some functionality from MuleSoft Composer is available from Eclipse and some from Visual Code. It would be bett...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...

MuleSoft Anypoint Platform vs MuleSoft Composer

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Product Reports

Download MuleSoft Composer product report

Cloud Data Integration

January 2026

Download Zapier product report

January 2026

Also Known As

MuleSoft Composer for Salesforce

No data available

Overview

Connect apps and data to Salesforce quickly and easily with clicks, not code — all inside of the Salesforce UI.

Enrich your 360-degree customer view by empowering your Salesforce admins with a no-code solution for quickly unlocking data, connecting apps, and automating integrations to boost productivity.

- Build integrations easily with clicks, not code — all inside Salesforce
- Hit the ground running with a growing library of prebuilt connectors
- Preview as you build connections and design with real data
- Monitor any errors with automatic alerts

Salesforce

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Information Not Available

BuzzFeed, Groupon, Spotify, Columbia University, FOX