MuleSoft Composer vs Zapier comparison

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MuleSoft Composer

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Executive SummaryUpdated on Dec 3, 2024

Zapier and MuleSoft Composer compete in the integration platform space. Zapier holds an advantage for small to medium businesses with its ease of use, while MuleSoft Composer appeals to larger enterprises with a more robust feature set.

Features: Zapier's features include straightforward setup, a diverse range of app integrations, and automation capabilities for non-technical users. MuleSoft Composer offers advanced integration tools, extensive API management, and robust data transformation capabilities designed for complex business needs.

Room for Improvement: Zapier could enhance its API management functionalities and introduce more advanced integration customization options. MuleSoft Composer could improve by simplifying its user interface and lowering the technical expertise required for setup. Both products can work on expanding their range of integrations with emerging applications.

Ease of Deployment and Customer Service: Zapier excels in rapid deployment with minimal setup, emphasizing ease and speed for users with limited technical knowledge. MuleSoft Composer has a complex deployment model allowing customization and is backed by strong technical support services. Zapier's quick implementation attracts businesses seeking fast solutions, while MuleSoft Composer offers comprehensive service with robust customer support.

Pricing and ROI: Zapier offers a lower-cost setup focusing on quick ROI for smaller businesses requiring fast solutions without large investments. MuleSoft Composer demands a higher initial investment, justified by long-term ROI from extensive capabilities, particularly for large-scale integration needs.

To learn more, read our detailed MuleSoft Composer vs. Zapier Report (Updated: June 2025).

MuleSoft Composer vs. Zapier

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.6

MuleSoft Composer enhances efficiency, reduces costs, improves time-to-market, and increases value with easy integration and better data accuracy.

Sentiment score

6.5

Users experience benefits from Zapier's automation and cost savings, though calculating specific ROI can be challenging.

No quotes available

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In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

For more quotes and insights, download the Zapier report

Customer Service

Sentiment score

7.3

Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.

Sentiment score

7.2

Mixed experiences with Zapier support: praised for responsiveness and knowledge, yet some note delays and lack of chat.

No quotes available

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Their technical support is good; they respond promptly and are very helpful.

MuhammadImran

Go High Level Manager at Virtual Worker Now

This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Sometimes, in my early days, when I was stuck with something, they helped me solve these issues, and even helped me solve some of my automations.

Muhammad Bazal Iqbal

Chief Executive Officer at FlowVeo

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Scalability Issues

Sentiment score

7.0

MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.

Sentiment score

7.6

Zapier is ideal for small businesses prioritizing simple tasks, though costs and stability may concern larger organizations.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Make.com and nEn nEight n excel in handling complex automation tasks.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Stability Issues

Sentiment score

7.0

Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.

Sentiment score

6.9

Users find Zapier reliable, with minor issues often linked to third-party tools, and rate stability highly for varied needs.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Room For Improvement

MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.

Zapier users face issues with Google Sheets, insufficient integrations, complex workflows, high costs, and limited customization and support.

No quotes available

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The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Awais Mehmood

Webflow Developer at Qureos

Specific workflows could be created to pull transformed data through Zapier workflow directly into visualization tools for dashboard and report creation.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

I would appreciate if there would be a feature where we can use actions right after loops. Currently, you cannot use any other action after the loop. Everything needs to be within the loop.

Muhammad Bazal Iqbal

Chief Executive Officer at FlowVeo

For more quotes and insights, download the Zapier report

Setup Cost

MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.

Enterprise buyers find Zapier cost-effective for its integrations, despite some viewing it as pricier than alternatives.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

The pricing is in accordance with market standards and even lower in some cases.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.

MuhammadImran

Go High Level Manager at Virtual Worker Now

For more quotes and insights, download the Zapier report

Valuable Features

MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.

Zapier offers over 20,000 integrations, automating workflows without coding, enhancing productivity with user-friendly, drag-and-drop functionality.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Creating integration points through webhooks is particularly useful for anyone working on integration projects.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

The automation capabilities eliminate the need for manual data retrieval or analysis from different sources.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

They have approximately 7,000 connections.

René Ludwigs

Product Owner | Integration

For more quotes and insights, download the Zapier report

Categories and Ranking

MuleSoft Composer

Ranking in Cloud Data Integration

14th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (25th), Integration Platform as a Service (iPaaS) (8th)

Zapier

Ranking in Cloud Data Integration

10th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Cloud Data Integration category, the mindshare of MuleSoft Composer is 1.3%, down from 2.7% compared to the previous year. The mindshare of Zapier is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration

Featured Reviews

Prince Barai

Back End Developer at Agnos Inc.

The prebuilt connectors save a lot of time and money, but the customer support and price must be improved

Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.

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Sachin Shrtivastava

Automation Engineer at Axe Automation

Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

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Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

11%

Financial Services Firm

10%

Healthcare Company

Computer Software Company

11%

Financial Services Firm

10%

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about MuleSoft Composer?

The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.

What is your experience regarding pricing and costs for MuleSoft Composer?

It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.

What needs improvement with MuleSoft Composer?

Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more...

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Product Reports

Cloud Data Integration

Download MuleSoft Composer product report

Download Zapier product report

Also Known As

MuleSoft Composer for Salesforce

No data available

Overview

Connect apps and data to Salesforce quickly and easily with clicks, not code — all inside of the Salesforce UI.

Enrich your 360-degree customer view by empowering your Salesforce admins with a no-code solution for quickly unlocking data, connecting apps, and automating integrations to boost productivity.

- Build integrations easily with clicks, not code — all inside Salesforce
- Hit the ground running with a growing library of prebuilt connectors
- Preview as you build connections and design with real data
- Monitor any errors with automatic alerts

Salesforce

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

Information Not Available

BuzzFeed, Groupon, Spotify, Columbia University, FOX

MuleSoft Composer vs. Zapier