Boomi iPaaS vs Zapier comparison

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Boomi iPaaS

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Executive SummaryUpdated on Dec 11, 2025

Boomi iPaaS and Zapier both compete in the integration platform category. Boomi appears to have the upper hand due to its mature iPaaS platform with extensive connectors and cost-effective licensing model.

Features: Boomi offers strong any-to-any process creation, system integration flexibility, and robust B2B features. It provides extensive connectors and a mature iPaaS platform for various integration needs. Zapier simplifies creating integrations with a wide array of Zaps, allowing non-technical users to automate processes easily with point-and-click capabilities.

Room for Improvement: Boomi needs to enhance scripting capabilities, API management, and improve its documentation for non-technical users. Simplifying pricing and increasing video guidance is also suggested. Zapier can improve Google Sheets handling, error reporting, and expand its integration library. Pricing for larger automation needs can be restrictive, and support could improve with intuitive chat or call options.

Ease of Deployment and Customer Service: Boomi offers flexible deployment options across public, private, and hybrid clouds, including on-premises deployment, receiving positive feedback for responsive technical support. Zapier, primarily a public cloud service, is simple to deploy and user-friendly for non-technical users. Customer service is generally commendable but could improve in responsiveness and interface issues.

Pricing and ROI: Boomi's pay-per-connection model can be cost-effective but may increase expenses with add-ons. It offers high ROI by reducing full-time staff needs. Zapier's free plan can become costly with increased automation needs, potentially discouraging heavy users. Both solutions yield significant ROI, with Boomi's structured pricing and Zapier's straightforward plans offering diverse benefits based on business scale and integration complexity.

To learn more, read our detailed Boomi iPaaS vs. Zapier Report (Updated: December 2025).

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Boomi iPaaS vs. Zapier

December 2025

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

8.3

Boomi iPaaS streamlines integration, boosts ROI over 100%, and saves costs with efficient, rapid deployment and minimal development efforts.

Sentiment score

6.1

Zapier offers time-saving automation with varied ROI, often seen as cost-effective and a valuable investment despite indirect impacts.

We have automated complete order-to-cash processes for multiple customers, saving over 90 million dollars.

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

The return is faster since development efforts are minimized, allowing for quicker integration delivery.

For more quotes and insights, download the Boomi iPaaS report

CTO at a computer software company with 201-500 employees

In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Customer Service

Sentiment score

7.5

Boomi iPaaS support is responsive and knowledgeable, with mixed reviews, valuable community resources, and improved service in high-end plans.

Sentiment score

7.0

Zapier's customer support is generally rated positively for efficiency, though some desire improved live chat options.

Seamlessly meeting SLAs and providing excellent responses to challenges and issues related to interface and data connectivity.

Rav Bangalore

GenAI Strategist at Wipro Limited

The tech support is very good, offering immediate responses and chat options.

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

We receive service that is more than adequate, even exceptional.

For more quotes and insights, download the Boomi iPaaS report

CTO at a computer software company with 201-500 employees

Their technical support is good; they respond promptly and are very helpful.

MuhammadImran

Go High Level Manager at Virtual Worker Now

This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.

Sachin Shrtivastava

Automation Engineer at Axe Automation

The experience was positive with prompt responses from their team.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Scalability Issues

Sentiment score

7.9

Boomi iPaaS is scalable and versatile but can become expensive with high integration counts and specific setup challenges.

Sentiment score

7.4

Zapier is adaptable for small to mid-size businesses, but scaling can be costly and less suitable for complex automations.

The reason we wanted to use our own Kubernetes cluster was to do automatic scaling for utilized resources, allowing us to save.

CTO at a computer software company with 201-500 employees

We have built approximately 1,100 interfaces for one customer, which is a significant achievement.

For more quotes and insights, download the Boomi iPaaS report

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Zapier is suitable for small or simpler automation but not for complex ones.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Stability Issues

Sentiment score

6.5

Boomi iPaaS is generally stable with 99.99% availability, though some users report occasional issues and a learning curve.

Sentiment score

6.7

Most users find Zapier reliable, despite occasional connectivity issues and challenges with integration changes affecting performance.

No quotes available

For more quotes and insights, download the Boomi iPaaS report

In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Room For Improvement

Boomi iPaaS requires enhanced API management, improved documentation, simplified pricing, better integration, and advanced version control for users.

Zapier needs better Google Sheets features, API support, UI improvements, enhanced logic functions, documentation, and integration capabilities.

The integration landscape has become complex, and having a data strategy with unified data models would make integration easier for any platform, including Boomi.

Rav Bangalore

GenAI Strategist at Wipro Limited

A significant area for improvement is version control.

CTO at a computer software company with 201-500 employees

The ETL aspect of Boomi iPaaS is not mature enough at the moment.

For more quotes and insights, download the Boomi iPaaS report

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Awais Mehmood

Webflow Developer at Qureos

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Setup Cost

Boomi iPaaS offers a connection-based pay-per-use model, praised for its flexibility and competitive pricing despite potential cost increases.

Zapier's pricing ranges from free to $800, depending on usage, with mixed opinions on cost versus time-saving benefits.

While pricing is relative, compared to others, it is favorable.

CTO at a computer software company with 201-500 employees

The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year.

For more quotes and insights, download the Boomi iPaaS report

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

The pricing is in accordance with market standards and even lower in some cases.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.

MuhammadImran

Go High Level Manager at Virtual Worker Now

Valuable Features

Boomi iPaaS offers flexible, scalable integration with low-code tools, enhancing speed and efficiency for medium-sized organizations.

Zapier seamlessly connects apps for task automation, offering intuitive interfaces with advanced features like webhooks and multi-step zaps.

It automates the creation and population of a data warehouse, reducing the need to write SQL scripts and procedures.

reviewer2701689

Innovation & Data Management Enterprise Architect at a government with 1,001-5,000 employees

The most valuable features of Boomi are the integration capabilities, the Data Hub product, and the UDI integration.

Rav Bangalore

GenAI Strategist at Wipro Limited

The maturity of the product is significant.

For more quotes and insights, download the Boomi iPaaS report

CTO at a computer software company with 201-500 employees

They have approximately 7,000 connections.

Product Owner | Integration

The automation capabilities are impressive.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Creating integration points through webhooks is particularly useful for anyone working on integration projects.

For more quotes and insights, download the Zapier report

Chief Technology Advocate at PURESOFT GLOBAL LLC

Categories and Ranking

Boomi iPaaS

Ranking in Business Orchestration and Automation Technologies

17th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (4th), AI Observability (38th)

Zapier

Ranking in Business Orchestration and Automation Technologies

16th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (17th), Cloud Data Integration (12th), AI Software Development (14th)

Mindshare comparison

As of January 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Boomi iPaaS is 0.6%, up from 0.1% compared to the previous year. The mindshare of Zapier is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Orchestration and Automation Technologies Market Share Distribution
Product	Market Share (%)
Zapier	0.6%
Boomi iPaaS	0.6%
Other	98.8%

Business Orchestration and Automation Technologies

Featured Reviews

Enables swift integration and automation for seamless order-to-cash processes

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Boomi iPaaS offers different modules based on customer use cases, which I find valuable. The integrations and API management are particularly beneficial. The setup process is straightforward, and within three days, you can start working on Boomi iPaaS. It provides automation for everything from order to cash, which is thoroughly documented, tracked, and streamlined within Boomi iPaaS. Additionally, Boomi aids initiatives involving AI by allowing prompts to create integrations and automatically generating documentation.

Read full review

Diverse integration options support workflow automation while pricing and support need improvements

Product Owner | Integration

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records. I would appreciate quicker response times and more direct interactions. It would be great to have a direct contact person for support, but bigger companies usually have solution partners handling support. I do not have a solution partner for Zapier due to using it for small use cases.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Business Orchestration and Automation Technologies solutions are best for your needs.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

University

10%

Financial Services Firm

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What do you like most about Boomi AtomSphere Integration?

The tool's most valuable features I've found are related to debugging and testing. It makes it easy to track execution, documents, and process history. This functionality is particularly useful for...

What is your experience regarding pricing and costs for Boomi AtomSphere Integration?

The pricing for Boomi iPaaS is reasonable, costing around $6,000 per year. It is affordable even for small customers, like a salon with a couple of branches.

What needs improvement with Boomi AtomSphere Integration?

Boomi iPaaS needs better source control. It is not as good as it could be in terms of managing versions and running what-if scenarios.

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...

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Product Reports

Download Boomi iPaaS product report

Boomi iPaaS

January 2026

Download Zapier product report

January 2026

Also Known As

Boomi

No data available

Overview

The Boomi AtomSphere integration platform as a service (iPaaS) supports all your application integration processes – between cloud platforms, software-as-a-service applications, and on-premises systems. Your entire team has online access to a powerful range of integration and data management capabilities, that can be realized in a fraction of the time of legacy middleware technologies.

Boomi

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

DocuSign Inc., Innotas, Certent, Renesas Electronics America (REA), Kelly-Moore Paints, Mindjet, City of McKinney, Ritchie Bros. Auctioneers (RBA), Daylight Transport, A10 Networks

BuzzFeed, Groupon, Spotify, Columbia University, FOX