MuleSoft Composer vs Workato comparison

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MuleSoft Composer

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Executive SummaryUpdated on Sep 17, 2024

Workato and MuleSoft Composer are two prominent automation platforms. Based on user reviews, Workato edges out MuleSoft Composer in support and user satisfaction, but MuleSoft Composer has more robust features that justify its pricing.

Features: Workato users highlight its seamless connectivity with apps, extensive integration capabilities, and user-friendly interface. MuleSoft Composer users value its enterprise-level functionalities, flexibility, and advanced features. While both are highly functional, MuleSoft Composer offers more advanced features.

Room for Improvement: Workato users note that custom coding is required for complex integrations, limited advanced features, and occasional UI issues. MuleSoft Composer users report a steep learning curve, complex initial configurations, and the need for better documentation. Both platforms require improvement in making advanced features more user-friendly.

Ease of Deployment and Customer Service: Workato is commended for its relatively straightforward deployment and responsive customer service. Conversely, MuleSoft Composer has a more intricate deployment process, and users have mixed reviews about its customer service. Workato stands out in ease of deployment, while both offer generally good customer support.

Pricing and ROI: Workato is recognized for its competitive pricing and positive ROI, making it a cost-effective option. MuleSoft Composer, though more expensive, is deemed worth the investment for enterprises due to its powerful features and long-term ROI. While Workato appeals to cost-conscious buyers, MuleSoft Composer justifies its higher price with superior capabilities.

To learn more, read our detailed MuleSoft Composer vs. Workato Report (Updated: January 2026).

MuleSoft Composer vs. Workato

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.4

MuleSoft Composer improves data exchange, boosts efficiency by up to 70%, and supports scalable integration across departments, suggesting high value.

Sentiment score

3.9

Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.

Kiran Vishwanath

Director at Infoteck Solutions

For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.

reviewer2723727

Integration Engineer

In my experience, we have seen a return on investment, with results visible within a week.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

For more quotes and insights, download the Workato report

Customer Service

Sentiment score

5.2

MuleSoft Composer's customer service is generally satisfactory, though improvements are needed in response time and priority services.

Sentiment score

5.9

Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.

CTO at Atulya Abhinav Tech Private Limited

I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Workato's support is robust, featuring first and second-level support.

For more quotes and insights, download the Workato report

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Scalability Issues

Sentiment score

6.0

MuleSoft Composer is rated positively for scalability, supporting both large user numbers and smaller groups efficiently.

Sentiment score

6.0

Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

There are scalability limitations with Workato.

For more quotes and insights, download the Workato report

CTO at Atulya Abhinav Tech Private Limited

Allows dynamic connection switching at runtime.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.

Kiran Vishwanath

Director at Infoteck Solutions

Stability Issues

Sentiment score

6.6

Users praise MuleSoft Composer's stability and support, noting minor glitches but effective resource deployment and no crashes.

Sentiment score

6.7

Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.

Martin Rubens

Practice Manager at a consultancy with 201-500 employees

During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.

CTO at Atulya Abhinav Tech Private Limited

To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.

For more quotes and insights, download the Workato report

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Room For Improvement

MuleSoft Composer needs platform integration, interface, scalability enhancements, effective guidance, AI, simplified configuration, and improved monitoring features.

Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.

It would be better to concentrate on one platform and develop everything on it for the integrated development environment.

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

For more quotes and insights, download the MuleSoft Composer report

The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.

AshishPatil1

Technical Consultant at IST Technology

Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.

CTO at Atulya Abhinav Tech Private Limited

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.

For more quotes and insights, download the Workato report

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Setup Cost

MuleSoft Composer pricing is seen as high, prompting calls for regional adjustments to enhance accessibility for medium companies.

Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.

No quotes available

For more quotes and insights, download the MuleSoft Composer report

Higher volume is less expensive, but in general, it is kind of pricey.

Amy Jorde

Principal Consultant at Grail Automation

While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.

For more quotes and insights, download the Workato report

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

Valuable Features

MuleSoft Composer simplifies integration for Salesforce users with prebuilt connectors and compatibility without requiring programming skills.

Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.

It has more options for installation and architecture because it can run entirely on-premise.

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

For more quotes and insights, download the MuleSoft Composer report

It allows app-to-app and real-time integrations, which significantly enhance process efficiency.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

It comes with pre-built connectors, eliminating the need to write APIs.

For more quotes and insights, download the Workato report

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

Categories and Ranking

MuleSoft Composer

Ranking in Integration Platform as a Service (iPaaS)

14th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Data Integration (25th), Cloud Data Integration (15th)

Workato

Ranking in Integration Platform as a Service (iPaaS)

5th

Average Rating

8.2

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Integration Platform as a Service (iPaaS) category, the mindshare of MuleSoft Composer is 2.5%, down from 4.0% compared to the previous year. The mindshare of Workato is 4.5%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Integration Platform as a Service (iPaaS) Market Share Distribution
Product	Market Share (%)
Workato	4.5%
MuleSoft Composer	2.5%
Other	93.0%

Integration Platform as a Service (iPaaS)

Featured Reviews

reviewer2763903

BTP Architect at a government with 1,001-5,000 employees

Has supported on-premise deployments well but could improve tool consolidation and flow development flexibility

I have analyzed but haven't used MuleSoft Composer extensively. I am not very proficient in the subject of pricing. Both platforms are performing well. If a customer is more SAP-centric, it makes sense to consider integration suite because of the predefined content. A customer will need to have SAP BTP for side-by-side application extensions. MuleSoft Composer is powerful and flexible in terms of installation options, with runtime either on cloud or fully on-premise. It is quite a popular platform. MuleSoft Composer might be less expensive than SAP integration suite, though this is an assumption as I haven't compared prices. I am accustomed to learning and studying with SAP documentation. The organization is more convenient for me, though there are plenty of documentation and resources for MuleSoft Composer as well. The context is the primary consideration. If a customer uses multiple SAP solutions, not just SAP for accounting, it makes sense to consider the integration suite due to better SAP compatibility. When SAP introduces new interface technology, integration suite will be the first to support it, while MuleSoft Composer will need time to develop new connectors. I rate this solution a six out of ten.

Read full review

Shubhra Shrivastava

API Integration Architect, Sr Manager at Beauty Tech Retail Domain

Intuitive automation streamlines workflows with room for more deployment options

The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

10%

Manufacturing Company

Healthcare Company

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What do you like most about MuleSoft Composer?

The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.

What is your experience regarding pricing and costs for MuleSoft Composer?

What needs improvement with MuleSoft Composer?

I used Anypoint Studio, which is good though not very flexible. It seems strange that some functionality from MuleSoft Composer is available from Eclipse and some from Visual Code. It would be bett...

What needs improvement with Workato?

In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...

What is your primary use case for Workato?

The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...

What advice do you have for others considering Workato?

I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...

MuleSoft Anypoint Platform vs MuleSoft Composer

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Product Reports

Cloud Data Integration

Download MuleSoft Composer product report

Download Workato product report

Also Known As

MuleSoft Composer for Salesforce

No data available

Overview

Connect apps and data to Salesforce quickly and easily with clicks, not code — all inside of the Salesforce UI.

Enrich your 360-degree customer view by empowering your Salesforce admins with a no-code solution for quickly unlocking data, connecting apps, and automating integrations to boost productivity.

- Build integrations easily with clicks, not code — all inside Salesforce
- Hit the ground running with a growing library of prebuilt connectors
- Preview as you build connections and design with real data
- Monitor any errors with automatic alerts

Salesforce

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Sample Customers

Information Not Available

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

MuleSoft Composer vs. Workato