

ForgeRock and Fortinet FortiAuthenticator are competing products in the identity and access management space. While ForgeRock offers strong pricing and customer support, Fortinet FortiAuthenticator leads with superior features that many consider justify the investment.
Features: ForgeRock provides comprehensive identity management capabilities with flexible access controls, strong authentication mechanisms, and high support for DevOps. Fortinet FortiAuthenticator focuses on network access security, offering robust multi-factor authentication, user identity tracking, and integration with the Fortinet ecosystem.
Room for Improvement: ForgeRock may improve its deployment and management complexity, reduce its initial setup costs, and optimize technical support for specific integrations. Fortinet FortiAuthenticator can enhance social portal integration, improve management of logs for better control, and broaden its application beyond the Fortinet ecosystem.
Ease of Deployment and Customer Service: ForgeRock offers a flexible deployment model with excellent customer service for smooth implementation. Fortinet FortiAuthenticator provides a straightforward deployment experience but may require more technical expertise, with dependable support.
Pricing and ROI: ForgeRock requires a higher initial setup cost but offers favorable ROI due to scalability and features. Fortinet FortiAuthenticator provides a competitive total cost of ownership with robust security offerings, appealing to those seeking cost-effective security-focused capabilities.
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.
I can definitely see that fewer employees are needed compared to using different SaaS applications.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
ForgeRock is very stable because it manages access, authentication, and authorization effectively.
It remains stable even when the number of concurrent users increases.
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
The pricing, setup cost, and licensing are very straightforward, which is a good success.
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
| Product | Mindshare (%) |
|---|---|
| ForgeRock | 3.7% |
| Fortinet FortiAuthenticator | 2.0% |
| Other | 94.3% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 18 |
| Large Enterprise | 11 |
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.
Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.
Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.
Fortinet FortiAuthenticator Methods
Reviews from Real Users
Ernesto C., Presales Engineer at a comms service provider, shares,
”Key Features and Benefits
Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
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