

ForgeRock and Microsoft Entra ID Protection compete in identity and access management solutions. Microsoft Entra ID Protection tends to have the upper hand due to its superior product offering and robust features.
Features: ForgeRock offers advanced identity orchestration capabilities, comprehensive user consent management, and extensive support for protocols like OAuth and SAML. Microsoft Entra ID Protection provides risk-based adaptive authentication, strong integration with Microsoft 365 applications, and detailed reporting tools.
Room for Improvement: ForgeRock could improve its integration with non-identity tools and enhance simplicity in configuration. Entra ID Protection could refine its pricing structure and expand support for non-Microsoft environments. Both products can benefit from increased customization options to better suit diverse enterprise needs.
Ease of Deployment and Customer Service: Microsoft Entra ID Protection is easy to deploy due to its cloud-based nature and seamless Microsoft service integration, supported by comprehensive documentation. ForgeRock requires more intricate configuration, offering flexibility that suits diverse deployment environments but may demand more setup efforts and expertise.
Pricing and ROI: ForgeRock's initial pricing is more attractive and scales well for large implementations, providing cost advantages in budget-conscious scenarios. Microsoft Entra ID Protection, although higher upfront, offers significant productivity gains and security benefits within Microsoft ecosystems, promising a compelling ROI over time.
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.
I can definitely see that fewer employees are needed compared to using different SaaS applications.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
There are no issues with scalability up to your license limitations.
We haven't experienced problems with Microsoft Entra ID Protection.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
ForgeRock is very stable because it manages access, authentication, and authorization effectively.
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Microsoft has not offered control over how they calculate high or low-risk scenarios.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
The pricing, setup cost, and licensing are very straightforward, which is a good success.
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Microsoft Entra ID requires additional licensing components.
The pricing for Microsoft Entra ID protection is not expensive.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
| Product | Mindshare (%) |
|---|---|
| ForgeRock | 3.7% |
| Microsoft Entra ID Protection | 2.0% |
| Other | 94.3% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.
Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.
What are the key features of Microsoft Entra ID Protection?Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.
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