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ForgeRock vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Identity Management (IM) (13th), Customer Identity and Access Management (CIAM) (6th)
Okta Workforce Identity
Ranking in Access Management
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (6th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), ZTNA as a Service (10th)
 

Mindshare comparison

As of August 2025, in the Access Management category, the mindshare of ForgeRock is 7.6%, up from 6.8% compared to the previous year. The mindshare of Okta Workforce Identity is 9.6%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to navigate, handle and manage the applications."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The product is easy to set up."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features of ForgeRock are social login and data protection."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The product is easy to use."
"The solution's technical support is good."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"It is a very stable solution."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
 

Cons

"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution's documentation is not very good, and they do not give more details."
"The solution could improve by adding more advertising and marketing."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"Automatic Deployment needs improvement. it could be made easier."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The product's customization is a bit complicated."
"The identity management model needs a bit of improvement."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"It is challenging to obtain a comprehensive backup."
"The product does not offer enough integration capabilities."
"Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning."
"The integration with third-party tools needs to be improved."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
 

Pricing and Cost Advice

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock is an expensive solution."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"The pricing of the solution is fair but I do not have the full details."
"Its price is comparable to other products in the market."
"It's a bit pricey and could be more competitive."
"ForgeRock's pricing is more competitive than other products."
"The pricing is reasonable."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The price of this product could be lower."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"License is around US$20,000 annually."
"The cost per user for this solution is really high and could be reduced."
"This is an expensive solution but the security makes it worthwhile."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about ForgeRock vs. Okta Workforce Identity and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.