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Fortinet FortiAuthenticator vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
10th
Ranking in Authentication Systems
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
Identity Management (IM) (15th), Multi-Factor Authentication (MFA) (2nd)
i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
28th
Ranking in Authentication Systems
26th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Access Management (29th)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Fortinet FortiAuthenticator is 3.7%, down from 4.7% compared to the previous year. The mindshare of i-Sprint AccessMatrix Universal Access Management is 1.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator3.7%
i-Sprint AccessMatrix Universal Access Management1.7%
Other94.6%
Single Sign-On (SSO)
 

Featured Reviews

reviewer2848395 - PeerSpot reviewer
Technical Business Development Manager at a outsourcing company with 501-1,000 employees
Multi-factor security has improved device protection but still needs broader application coverage
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard and connects to web applications much more easily, scaling effectively in that sense. While I have never used Cisco Duo to secure other devices in IoT environments, I know Cisco Duo is capable of doing so, whereas Fortinet FortiAuthenticator cannot. Additionally, Cisco Duo is also cheaper. These are the main reasons why we switched away from Fortinet FortiAuthenticator, as it was very limited compared to other solutions available. Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fulfilled our requirement at a good price."
"Customer service and support are excellent."
"It made things much easier for dealing with users BYOD for our secured wireless networks."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"It is used for SSO, single sign-on, and as a captive portal."
"The logs have great detail that make it easier to evaluate and control the security environment."
"The most valuable feature is the OTP on the mobile phone."
"We switched to FortiAuthenticator because it integrates with our Fortinet products."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"I think the tool could provide this solution on the cloud."
"Up to now, I would not recommend FortiAuthenticator to others yet as I have ongoing transitions and evaluations."
"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."
"The technical support team is bad."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"We had some stability issues. Our first LBS unit wouldn't work properly the first time and that wasted a lot of time."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"We have issues with HA (high availability). These should be addressed in future releases."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"The pricing is fair."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"The product has affordable pricing compared to other vendors."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"It costs more to license the high-availability option."
"I would start off with a VM including the base license and scale according to the number of users you need to authenticate."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
10%
Construction Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise19
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
My experience with Fortinet FortiAuthenticator's pricing found the pricing to be good. There are better solutions available in the market. Overall, Fortinet FortiAuthenticator is an inexpensive sol...
What needs improvement with Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator could be improved in its cost structure. Although it is not expensive, other solutions offer more value for less money. Cisco Duo provides better value in this regard an...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator was implemented as a multi-factor authentication solution to serve as a second barrier for accessing and unlocking devices. However, Fortinet FortiAuthenticator was limi...
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Also Known As

FortiAuthenticator
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
IRAS, Singapore Bank
Find out what your peers are saying about Fortinet FortiAuthenticator vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.