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Okta Platform vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
26th
Ranking in Authentication Systems
27th
Ranking in Access Management
26th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Single Sign-On (SSO)
2nd
Ranking in Authentication Systems
3rd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
118
Ranking in other categories
Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of June 2026, in the Single Sign-On (SSO) category, the mindshare of i-Sprint AccessMatrix Universal Access Management is 1.6%, up from 0.3% compared to the previous year. The mindshare of Okta Platform is 10.3%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Okta Platform10.3%
i-Sprint AccessMatrix Universal Access Management1.6%
Other88.1%
Single Sign-On (SSO)
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"Okta Platform has impacted my organization positively by providing convenience, first of all, because there are no more different passwords for many different apps, security has also improved because we eliminate a very big weak point that passwords represent, and we maintain control to ensure we only give access to the necessary apps to the necessary people."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"The key feature of the solution is the multifactor authentication itself."
"The most valuable feature of this solution for most customers is access management."
"The stability is fantastic and has never been down."
"First of all, the solution is very simple."
"In my opinion, Okta Platform's best features include federation, which is very important, especially when you work with different systems."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"Initial technical support is not very responsive, it's only after escalation that we get proper support."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"The solution's user interface needs to be improved and made easy."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"We had some implementation issues."
"Application updates are lacking. Customer support needs to be improved."
"The one thing which can be improved in Okta Platform would be the certifications which they provide."
"The integration with third-party tools needs to be improved."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"It is costly for large companies."
"The cost per user for this solution is really high and could be reduced."
"Workforce Identity is well-priced."
"The solution's pricing model could be better for SMBs."
"The pricing is reasonable."
"The solution is really expensive."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"License is around US$20,000 annually."
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Top Industries

By visitors reading reviews
Construction Company
27%
Manufacturing Company
10%
University
8%
Outsourcing Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise26
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

AccessMatrix Universal Access Management
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

IRAS, Singapore Bank
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Okta Platform vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.