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Symantec Siteminder vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Authentication Systems (33rd)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of October 2025, in the Single Sign-On (SSO) category, the mindshare of i-Sprint AccessMatrix Universal Access Management is 0.8%, up from 0.4% compared to the previous year. The mindshare of Symantec Siteminder is 2.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Symantec Siteminder2.3%
i-Sprint AccessMatrix Universal Access Management0.8%
Other96.9%
Single Sign-On (SSO)
 

Featured Reviews

NO
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"It is very scalable. We have a very large customer base: 75 million customers."
"Siteminder allows us to manage identity and portability control efficiently."
"It's quite scalable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The solution is easy to use for our managers."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"You can quickly deploy the entire product with a basic config within couple of hours."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The technical support could be better."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I'd like to see a rework of the user directory configuration."
"We are finding some compatibility issues. We're still working with CA on them."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"The price is quite comparable to the other enterprise-level solutions in that market."
"I recommend conducting a PoC on every available product before choose one."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Insurance Company
12%
Manufacturing Company
7%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

Ask a question
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What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

AccessMatrix Universal Access Management
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

IRAS, Singapore Bank
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Symantec Siteminder vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.