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Ping Identity Platform vs Symantec Siteminder comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
6th
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Authentication Systems (10th), Data Governance (19th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 4.7%, down from 6.4% compared to the previous year. The mindshare of Symantec Siteminder is 3.7%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform4.7%
Symantec Siteminder3.7%
Other91.6%
Single Sign-On (SSO)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"It's pretty stable as a product."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"The solution is stable. We haven't experienced any bugs or glitches."
"The most valuable feature is multifactor authentication."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"It is pretty easy to learn."
"It's more efficient; we're providing immense security to the applications, to Chase, and we're securing 70 million customers in Chase."
"Authentication Authorization for our websites are important because all the sites need authentication for security purposes and that has been handled pretty well all these years with SSO."
"It’s a secure product; we can make use of two factor authentication with the product and so from a security perspective, it gives us strong authentication."
"SSO affords us the opportunity to have a federated connection between our members, groups, and companies, giving providers the ability to transpose across the different Delta Dentals without having to authenticate more than once with one identity for all sites."
"This is the only access management product that I have come across which configures end-to-end and hosts resources."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"The most valuable feature is the flexibility of this product to integrate with any third-party components and platforms."
 

Cons

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Ping Identity Platform is expensive."
"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"Many times when we are authenticating, we'd like the freedom to set the time; maybe it needs to be slightly longer, and before we can authenticate it, it ends up in an error and then we have to create everything all over again in terms of launching the application."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"All of the feedback within our team for CA Support is not good. It really is on a very low level, but then it is very specific for CA SSO."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The performance could be better. The support could be faster."
"It may be a good product, but I'd advise staying away from customizing it."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"Siteminder needs to improve its user experience."
 

Pricing and Cost Advice

"The product is costly."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The tool is quite affordable."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID's pricing is pretty competitive."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The licensing is fair for this solution."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
Financial Services Firm
17%
Outsourcing Company
14%
Construction Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.