Ping Identity Platform vs Symantec Siteminder comparison

Ping Identity and Broadcom are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Broadcom is ranked #13 with an average rating of 6.6. Ping Identity holds a 8.0% mindshare in SSO, compared to Broadcom’s 2.4% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 91% of Broadcom users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,579 Views
2,734 Comparison Views

100% willing to recommend

Symantec Siteminder

Read 75 Symantec Siteminder reviews

1,481 Views
992 Comparison Views

91% willing to recommend

Ping Identity Platform

Symantec Siteminder

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 22, 2025

Symantec Siteminder and Ping Identity Platform compete in the identity and access management sector, offering robust security solutions. The Ping Identity Platform appears superior due to its modern features and scalability.

Features: Symantec Siteminder is recognized for providing secure Web Single Sign-On, strong access control, and efficient session management. Ping Identity Platform offers seamless integrations, advanced multi-factor authentication, and strong API security, making it ideal for modern enterprise environments.

Room for Improvement: Symantec Siteminder could improve in simplifying its deployment process, enhancing integration capabilities with modern applications, and reducing the complexity of its configuration. Ping Identity Platform could improve its user interface design, offer more detailed reporting features, and enhance its customer support response times.

Ease of Deployment and Customer Service: Symantec’s deployment model is complex and often requires experienced personnel for setup, slowing implementation. In contrast, Ping Identity Platform offers a straightforward deployment process with extensive documentation and support, enabling faster setup and integration into existing systems.

Pricing and ROI: Symantec Siteminder involves significant upfront costs but is reliable with long-term security benefits. Ping Identity Platform provides more competitive pricing suitable for modern budgets and offers a strong ROI by enhancing operational efficiency and security.

To learn more, read our detailed Ping Identity Platform vs. Symantec Siteminder Report (Updated: August 2025).

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec Siteminder

Ranking in Single Sign-On (SSO)

13th

Ranking in Access Management

12th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Web Access Management (1st)

Mindshare comparison

As of August 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 8.0%, down from 9.6% compared to the previous year. The mindshare of Symantec Siteminder is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Muzi Lubisi

Senior technical Consultant at CA Africa

Improved user experience with seamless integration and easy installation

The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."

"It's pretty stable as a product."

"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"People use the solution to secure their applications and authenticate particular processes."

More Ping Identity Platform pros

"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."

"The authentication and single sign-on features of Symantec Siteminder are valuable."

"It is reliable."

"It has the ability to authenticate and authorize users. It is the main feature for our security."

"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."

"We almost never have outages nor see slowdowns."

"You can quickly deploy the entire product with a basic config within couple of hours."

"SAML is the best thing we're using right now because there is no need for creating an external account."

More Symantec Siteminder pros

Cons

"The solution should allow for better integration with other platforms and the UBT."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"We had issues with the stability."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"The product's community has certain shortcomings that require improvement."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"Ping Identity Platform must improve its UI since its management console is complicated."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

More Ping Identity Platform cons

"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."

"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."

"The maintenance cost has increased significantly, and we are concerned about this."

"We would like to the OAuth be more stable, more issues being fixed rather than not."

"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."

"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."

"Better documentation. I went through some sessions on single sign-on for version 12.7."

"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."

More Symantec Siteminder cons

Pricing and Cost Advice

"The product is costly."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not very expensive."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not an expensive solution."

"The pricing is neither too expensive nor too cheap."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

"The pricing is reasonable."

"The price is quite comparable to the other enterprise-level solutions in that market."

"Symantec Siteminder is expensive; they could definitely do better on the price."

"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."

"I recommend conducting a PoC on every available product before choose one."

"The solution's pricing is competitive."

"The licensing is fair for this solution."

"CA solutions are generally expensive but for the customer the ROI is big."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

30%

Insurance Company

12%

Manufacturing Company

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

What do you like most about Symantec Siteminder?

It's agent-based. It's convenient to deploy and integrate.

See all answers

What is your experience regarding pricing and costs for Symantec Siteminder?

My experience with pricing is that it is all good.

See all answers

What needs improvement with Symantec Siteminder?

Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...

See all answers

Comparisons

Microsoft Entra ID vs Ping Identity Platform

Compared 18% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 7% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 7% of the time

Auth0 vs Ping Identity Platform

Compared 5% of the time

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ForgeRock vs Symantec Siteminder

Compared 30% of the time

Microsoft Entra ID vs Symantec Siteminder

Compared 15% of the time

Okta Workforce Identity vs Symantec Siteminder

Compared 10% of the time

OpenText Access Manager with Managed Services vs Symantec Siteminder

Compared 6% of the time

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Product Reports

Buyer's Guide

Ping Identity Platform

August 2025

Download Ping Identity Platform product report

Buyer's Guide

Symantec Siteminder

July 2025

Download Symantec Siteminder product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SiteMinder, CA SSO, Layer7 SiteMinder

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo

Buyer's Guide

Ping Identity Platform vs. Symantec Siteminder

August 2025

Free Report: Ping Identity Platform vs. Symantec Siteminder

Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: August 2025.

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