No more typing reviews! Try our Samantha, our new voice AI agent.

Ping Identity Platform vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
6th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Authentication Systems (7th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of June 2026, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 4.7%, down from 7.8% compared to the previous year. The mindshare of Symantec Siteminder is 3.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform4.7%
Symantec Siteminder3.0%
Other92.3%
Single Sign-On (SSO)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"People use the solution to secure their applications and authenticate particular processes."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"I would recommend PingFederate as an IAM solution for its no-code environment, single sign-on, multi-factor authentication, bidirectional services, and advanced features."
"It's definitely a good product and you won't go wrong if you choose this product."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"It’s definitely an industry leader in the web access realm."
"That seamless integration significantly improves user experience and efficiency."
"This is one of the robust and stable product I have seen in my sixteen years of IT experience."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"For the most part, SSO is very stable."
"We're able to have one single centralized way of logging in when you have shared sessions across all applications."
 

Cons

"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"The product is not customizable."
"Ping Identity Platform is expensive."
"Unfortunately, SSO doesn't really allow us to do that. We have to basically do it through brute force."
"Upgrade planning is extensive and costly and involves a lot of applications, so we’d like to see that improved."
"I'd like to see the federation piece made a little simpler."
"Some of the features need to be improved. For example, the Federation feature."
"When the client approaches CA, it provides an answer that is more product-oriented, rather than solution-oriented, so there is a communication gap."
"I've seen a lot of analytics capability being built in for a number of products. Obviously, I want to be able to use analytics on CA SSO as well."
"The policy store configuration, and tuning the policy store is a bit complex in ensuring it does not corrupt."
"There is a considerable improvement in the product from previous versions, but a few items we feel need a little attention are the web agent installation process and steps – as it behaves differently on the same OS."
 

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"The product is costly."
"Ping Identity Platform is not an expensive solution."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The tool is quite affordable."
"Ping Identity Platform is not very expensive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"The price is quite comparable to the other enterprise-level solutions in that market."
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
8%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
21%
Construction Company
12%
Marketing Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Ping Identity Platform vs. Symantec Siteminder and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.