Okta Platform vs Ping Identity Platform comparison

Okta and Ping Identity are both solutions in the Authentication Systems category. Okta is ranked #5 with an average rating of 8.7, while Ping Identity is ranked #7 with an average rating of 8.2. Okta holds a 4.1% mindshare in AS, compared to Ping Identity’s 3.6% mindshare. Additionally, 95% of Okta users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Okta Platform

Read 89 Okta Platform reviews

8,480 Views
2,459 Comparison Views

95% willing to recommend

Ping Identity Platform

Read 30 Ping Identity Platform reviews

5,618 Views
1,910 Comparison Views

100% willing to recommend

Okta Platform

Ping Identity Platform

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Executive SummaryUpdated on Dec 15, 2025

Okta Platform and Ping Identity Platform compete in the field of identity and access management solutions. Based on feature set, ease of deployment, and customer service, Okta appears to have the upper hand with its comprehensive SSO, centralized user management, and fast customer service responses, though Ping Identity is noted for greater customization.

Features: Okta Platform provides comprehensive provisioning and MFA options, user-friendly integration with numerous applications, and centralized user management. Users appreciate its ease of use and robust security features. Ping Identity Platform offers rich integration capabilities, extensive customization options, and strong federation capabilities, including support for various authentication methods like biometrics.

Room for Improvement: Okta could enhance its biometric features, ease third-party tool integration, and improve pricing for smaller businesses. Users mention challenges with provisioning simplification and marketing. Ping Identity can refine its user interface, simplify configuration complexity, and improve integration for a seamless cross-environment experience. Both platforms should develop their identity governance features further, with Okta addressing lifecycle management and Ping focusing on scalability and flexibility in authentication.

Ease of Deployment and Customer Service: Okta supports a broad spectrum of deployment options and performs well in public and hybrid cloud environments. Its customer service is highly rated, particularly for fast response times. Ping Identity is notably flexible in on-premises and hybrid setups but less accommodating for public cloud environments. Users report a steeper learning curve for setup with Ping, despite professional technical support.

Pricing and ROI: Okta's pricing is typically higher, justified by its extensive features in large enterprises, though less appealing to smaller businesses. It reports strong ROI through improved security and reduced IT burden. Ping Identity offers competitive pricing for smaller organizations and provides strong ROI, praised for its cost-effectiveness relative to competition. Both platforms contribute to improved security and compliance.

To learn more, read our detailed Okta Platform vs. Ping Identity Platform Report (Updated: January 2026).

Buyer's Guide

Okta Platform vs. Ping Identity Platform

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.0

Okta Platform boosts agility, productivity, and ROI through automation, centralized security, and streamlined access management, reducing IT burdens.

Sentiment score

5.3

Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.

We have our dashboard to log in via Okta Workforce Identity.

SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

It has saved approximately 50 to 80 percent of our time.

Purva

Application development senior analyst at Accenture

We have seen a 60% reduction in password reset help desk tickets.

BasilJiji

System Engineer at a retailer with 10,001+ employees

For more quotes and insights, download the Okta Platform report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Customer Service

Sentiment score

6.9

Okta's support is praised for effectiveness and professionalism, though some note initial delays and prefer internal resources.

Sentiment score

6.3

Ping Identity Platform offers responsive, knowledgeable support with some portal confusion; ratings typically range from six to eight.

They are very supportive; they just open a ticket, and they support us very professionally.

Bernard Samontanes

Staff Infrastructure & Security Engineer at Mozn Systems

We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.

MiguelPurizaca

IT Manager at Clear Channel

We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

For more quotes and insights, download the Okta Platform report

I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

For more quotes and insights, download the Ping Identity Platform report

Scalability Issues

Sentiment score

7.3

Okta Platform efficiently scales and integrates seamlessly, supporting numerous users, though coordination with Okta's team is sometimes needed.

Sentiment score

7.2

Ping Identity Platform efficiently scales for diverse users, featuring adaptable environments, clustering, and load balancing for seamless performance.

The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.

Chetanya Sharma

IT Administrator at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the Okta Platform report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Stability Issues

Sentiment score

7.9

Okta Platform is praised for exceptional stability and uptime, with minor issues and quick recovery supporting its strong reputation.

Sentiment score

7.8

Ping Identity Platform is stable, generally rated 8-10/10, with minor issues in integrations and external dependencies.

Okta Workforce Identity is a stable product.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

There are no doubts regarding the stability of Okta Customer Identity.

Reena Bhardwaj

Senior Quality Analyst at YASH Technologies

For more quotes and insights, download the Okta Platform report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Room For Improvement

Okta Platform improvements target integration, authentication, documentation, cost-effectiveness, hybrid options, and better support to enhance user experience.

Ping Identity Platform needs improvements in biometrics, integration, cloud capabilities, user interface, and documentation for better security and flexibility.

If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.

SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

Since we started using it in 2019, we have observed numerous enhancements to increase security.

MiguelPurizaca

IT Manager at Clear Channel

Integration with Active Directory servers, Cisco routers, and switches is not currently available.

reviewer1359222

Managing Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Okta Platform report

I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.

KunwarNitesh

VP Engineering at Inspirit Vision

For more quotes and insights, download the Ping Identity Platform report

Setup Cost

Okta Platform is easy for AD admins but costly, with justified security and feature benefits for larger organizations.

Ping Identity Platform offers competitive, subscription-based pricing, ideal for large enterprises but less suitable for smaller companies.

Despite the cost, it's cheaper than the potential financial loss from a security breach.

MiguelPurizaca

IT Manager at Clear Channel

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.

reviewer1359222

Managing Consultant at a tech vendor with 10,001+ employees

The price of Okta Customer Identity is acceptable.

Reena Bhardwaj

Senior Quality Analyst at YASH Technologies

For more quotes and insights, download the Okta Platform report

No quotes available

For more quotes and insights, download the Ping Identity Platform report

Valuable Features

Okta Platform offers advanced identity management with features like SSO, MFA, and seamless integration for enhanced security and efficiency.

Ping Identity Platform offers customizable authentication, robust security features, and seamless integration for diverse client needs and device management.

One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.

MiguelPurizaca

IT Manager at Clear Channel

It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.

reviewer1359222

Managing Consultant at a tech vendor with 10,001+ employees

For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.

reviewer2161110

Technical Team Lead at a computer software company with 1,001-5,000 employees

For more quotes and insights, download the Okta Platform report

The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.

KunwarNitesh

VP Engineering at Inspirit Vision

For more quotes and insights, download the Ping Identity Platform report

Categories and Ranking

Okta Platform

Ranking in Single Sign-On (SSO)

2nd

Ranking in Authentication Systems

5th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

3rd

Ranking in Access Management

2nd

Ranking in Customer Identity and Access Management (CIAM)

1st

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (5th), ZTNA as a Service (5th), AI IT Support (2nd)

Ping Identity Platform

Ranking in Single Sign-On (SSO)

4th

Ranking in Authentication Systems

7th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Ranking in Customer Identity and Access Management (CIAM)

3rd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Governance (9th), Directory Servers (1st)

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Okta Platform is 4.1%, down from 5.7% compared to the previous year. The mindshare of Ping Identity Platform is 3.6%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Okta Platform	4.1%
Ping Identity Platform	3.6%
Other	92.3%

Authentication Systems

Q&A Highlights

Sukesh Sabbani

Enterprise Solutions Architect at Educational Testing Service

Jan 03, 2024

Which IDaaS solution do you prefer and why?

As Principal Solution Architect for Identity Security, I prefer and recommend the solution from SailPoint (SailPoint Identity Security Cloud - IdentityNow). IdentityNow can be implemented in an existing infrastructure with little effort. The additional AI functions provide a very good overview and help to convert the current status quo into the desired target status with recommendations. The release cycles for new and updated functions are also very short. In the current release of SailPoint IDentityNow, for example, there is a backup function for the current configuration, which makes it easy to roll back a change to the previous state.

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Featured Reviews

SumitMundik

Lead Admin Systems at a financial services firm with 10,001+ employees

Authentication process improves security with quick and intuitive user interface

The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.

Read full review

Shruthi R Varikoti

Senior ServiceNow Developer at Wells Fargo

Generative AI automates access reviews and provides workflow efficiencies

I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

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Answers from the Community

Sukesh Sabbani

Enterprise Solutions Architect at Educational Testing Service

Jan 3, 2024

Which IDaaS solution do you prefer and why?

2 out of 3 answers

Peter Clarke

Retired at Waya Bank

Sep 11, 2023

I would recommend you use JumpCloud and they have 10 users free. So you can use it for trial level and then scale up. Its seamless, user-friendly, and simple.

Read full answer

Gabriel Avendano

Senior Application Support Engineer at Sika AG

Sep 13, 2023

I used to use Okta in the past as a 2 step verification app and worked pretty well for more than 300 users. Nothing wrong with Okta. Easy to troubleshoot and easy to install. Also can be embeded into your profile company in case you need to have it installed it as a default solution.

Read full answer

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Financial Services Firm

Computer Software Company

Educational Organization

Financial Services Firm

22%

Manufacturing Company

10%

Retailer

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	36
Midsize Enterprise	21
Large Enterprise	44

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	20

Questions from the Community

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...

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What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

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What needs improvement with Okta Workforce Identity?

Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...

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What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

Microsoft Entra ID vs Okta Platform

Compared 10% of the time

SailPoint Identity Security Cloud vs Okta Platform

Compared 8% of the time

Auth0 Platform vs Okta Platform

Compared 5% of the time

Saviynt vs Okta Platform

Compared 5% of the time

ForgeRock vs Okta Platform

Compared 2% of the time

More Okta Platform Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 12% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

ForgeRock vs Ping Identity Platform

Compared 6% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

Auth0 Platform vs Ping Identity Platform

Compared 4% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

Okta Platform

January 2026

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Buyer's Guide

Ping Identity Platform

January 2026

Download Ping Identity Platform product report

Also Known As

Okta Customer Identity, Workforce Identity

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.

Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.

What are Okta's key features?

Active Directory Sync: Simplifies app management by synchronizing user directories.
Single Sign-On: Provides desktop SSO for easier access to multiple apps.
Adaptive Multi-Factor Authentication: Offers robust security options for different scenarios.
Universal Directory: Supports flexible identity management and configuration.
Integration Capability: Enables connections with both in-house and SaaS applications.

What benefits do organizations find in Okta?

Enhanced Security: Multi-layered authentication to prevent unauthorized access.
Improved Efficiency: Streamlines user provisioning and app assignments.
Increased Compliance: Ensures secure access management aligning with IT policies.
Seamless Integration: Facilitates connections with various applications enhancing operational workflows.

Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.

Okta

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Okta Platform vs. Ping Identity Platform

January 2026

Free Report: Okta Platform vs. Ping Identity Platform

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