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OpenText Access Manager with Managed Services vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Web Access Management
5th
Ranking in Access Management
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Web Access Management
1st
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th)
 

Mindshare comparison

As of July 2025, in the Web Access Management category, the mindshare of OpenText Access Manager with Managed Services is 15.2%, down from 16.2% compared to the previous year. The mindshare of Symantec Siteminder is 27.7%, up from 23.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Access Management
 

Featured Reviews

Cassio-Silva - PeerSpot reviewer
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single sign-on feature is excellent."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"The single sign-on is the solution's most valuable feature"
"It is very scalable. We have a very large customer base: 75 million customers."
"As our identity model continues to mature, probably the Federation is most valueable."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It is pretty easy to learn."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
 

Cons

"The application portal could be improved with more options and easier customization."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"We are finding some compatibility issues. We're still working with CA on them."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The support team could work on their response time and overall competence."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
 

Pricing and Cost Advice

"The price of the solution is average."
"The pricing is reasonable."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"CA solutions are generally expensive but for the customer the ROI is big."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Real Estate/Law Firm
8%
Financial Services Firm
8%
Government
8%
Financial Services Firm
31%
Insurance Company
13%
Manufacturing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Symantec Siteminder and other solutions. Updated: May 2025.
859,957 professionals have used our research since 2012.