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Ping Identity Platform pros and cons

4.2 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Ping Identity Platform offers seamless multifactor authentication and enhanced security features like mobile biometric authentication.
It supports single sign-on capabilities across a wide range of applications using protocols like OIDC and SAML.
Ping Identity Platform is recognized for its stability and ease of setup compared to other IAM products.
PingFederate is highly customizable, providing granular control over settings and numerous integration options.
The platform is scalable and effectively handles both workforce and consumer identity management needs.

CONS

Ping Identity Platform could benefit from bio-certification for enhanced user convenience and efficiency compared to one-time passes.
The migration towards a fully cloud-based solution is still an ongoing process for Ping Identity Platform.
Integration with other platforms, specifically UBT and methodologies beyond SAML, requires enhancement.
Improving device tracking capabilities for zero-trust security by incorporating detailed device information is crucial.
Incorporating IGA capabilities beyond the current SaaS offering could significantly enhance Ping Identity Platform's functionalities.
 

Ping Identity Platform Pros review quotes

AS
Specialist at a manufacturing company with 10,001+ employees
Jan 10, 2019
I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications.
it_user786186 - PeerSpot reviewer
Project Manager at Raiffeisen Bank Aval
Feb 25, 2019
It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower.
reviewer1045701 - PeerSpot reviewer
Service Delivery Manager at a healthcare company with 10,001+ employees
Nov 7, 2019
The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
RS
CEO at a tech services company with 11-50 employees
Jan 19, 2020
The solution is stable. We haven't experienced any bugs or glitches.
it_user1320579 - PeerSpot reviewer
Solution Architect at a computer software company with 5,001-10,000 employees
Apr 13, 2020
The most valuable feature is multifactor authentication.
it_user1558569 - PeerSpot reviewer
Regional IT Application Owner at a manufacturing company with 201-500 employees
Apr 22, 2021
It's pretty stable as a product.
reviewer1182405 - PeerSpot reviewer
Sales Representative at a comms service provider with 10,001+ employees
Feb 23, 2022
This is a user-friendly solution.
reviewer1772670 - PeerSpot reviewer
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Nov 15, 2022
It provides ease of connecting all our devices.
reviewer2040591 - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Dec 6, 2022
What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions.
VB
Developer at a computer software company with 51-200 employees
May 23, 2023
The only feature we were looking for in PingID was SSO integration with our existing web app.
 

Ping Identity Platform Cons review quotes

AS
Specialist at a manufacturing company with 10,001+ employees
Jan 10, 2019
It has a long way to go until it is a cloud-based solution.
it_user786186 - PeerSpot reviewer
Project Manager at Raiffeisen Bank Aval
Feb 25, 2019
They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement.
reviewer1045701 - PeerSpot reviewer
Service Delivery Manager at a healthcare company with 10,001+ employees
Nov 7, 2019
If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base.
Learn what your peers think about Ping Identity Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
RS
CEO at a tech services company with 11-50 employees
Jan 19, 2020
The solution should allow for better integration with other platforms and the UBT.
it_user1320579 - PeerSpot reviewer
Solution Architect at a computer software company with 5,001-10,000 employees
Apr 13, 2020
Currently, the main integration is SAML-based, but other integration methodologies need to be supported.
it_user1558569 - PeerSpot reviewer
Regional IT Application Owner at a manufacturing company with 201-500 employees
Apr 22, 2021
The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings.
reviewer1182405 - PeerSpot reviewer
Sales Representative at a comms service provider with 10,001+ employees
Feb 23, 2022
I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved.
reviewer1772670 - PeerSpot reviewer
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Nov 15, 2022
PingID would benefit from a better user interface for integration.
reviewer2040591 - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Dec 6, 2022
PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users.
VB
Developer at a computer software company with 51-200 employees
May 23, 2023
PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer.