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Fortinet FortiExtender vs Ruckus Wireless WAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiExtender
Ranking in Wireless WAN
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Wireless WAN category, the mindshare of Fortinet FortiExtender is 2.5%, up from 1.7% compared to the previous year. The mindshare of Ruckus Wireless WAN is 35.6%, down from 36.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN
 

Featured Reviews

Özden-Aydın - PeerSpot reviewer
Ensures seamless network continuity with efficient remote management and cost savings
I manage and monitor Fortinet FortiExtender devices across multiple sites by using the FortiCloud feature, which allows me to easily manage and monitor everywhere. I haven't used Fortinet FortiExtender's AI-driven network features for this product. My advice for those who want to implement Fortinet FortiExtender is that if you use this device as a console server for out-of-band management, it has only one USB port; if you need more than one port, you can use an external USB hub for multiple console cables. I am maintaining Fortinet FortiExtender for my customers for one year, and I find that to be sufficient. I rate Fortinet FortiExtender a 10 out of 10.
Udit Narayan - PeerSpot reviewer
Offers robust outdoor connectivity, but signal strength and support need improvement
In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use and easy to integrate."
"You don't need to have two different vendors to interoperate and get into comparability issues or inter-operability issues."
"We appreciate that this solution can be used as an active secondary link as well as a backup."
"For me, the best feature of Fortinet FortiExtender is its integration with an external solution such as a 5G LTE broadband modem, wired modem, and cellular network. I also like that the product can be integrated into one device or a unified device, and that is one of its best features because it allows you to manage and centralize the control of every device."
"The solution is extremely user-friendly."
"Management can be carried out from a central point."
"The initial setup was was just beautiful. It was straightforward."
"The integration is easy and it works as a normal internet connection."
"The most valuable aspect of the solution is the size of the outdoor access points. It's great and you can disguise them quite well."
"One of the best features of Ruckus Wireless WAN that customers are interested in is the adaptive antenna called BeamFlex. Ruckus Wireless WAN also has the best management platform, and even if there are thousands of users of the solution, it's very easy to manage on Ruckus Wireless WAN. It can also support third-party equipment. It's an all-in-one solution and it has IoT and secure access capabilities. Upgrading the network to Ruckus Wireless WAN is also easy."
"The initial setup of Ruckus Wireless WAN is very easy."
"The best feature of Ruckus Wireless WAN apart from its seamless roaming feature where you roam beautifully on the network is its analytics tool that gives you so much insight into your deployment, so it has become more of a business intelligence type of tool as well. I also like that Ruckus Networks, in terms of WiFi security issues on the WiFi protocols, is also the first company to give you notices of security issues, and also the first to provide patches for those issues. Ruckus Wireless WAN is very proactive and much, much faster than Cisco, Aruba, and Meraki."
"The deployment access in the local system is about 200 access points. External access points is more. The number is huge. There about 1,000 users in total."
"Radio management is a valuable feature of the solution."
"The solution is suitable for many types of environments, such as small businesses."
"Having all the management tools in a cloud-based solution has been valuable, eliminating the need to deploy and manage an on-premises controller."
 

Cons

"They could improve the remote console server feature and make it more user-friendly for more users."
"The solution would be a lot better if it was a little bit more intuitive. Additionally, the help menu would be a lot better if it was easier to identify the items that I was looking for. I find the graphical interface a little bit difficult to navigate. And I find the font that is used on the HTML interface not conducive to being able to be read in low light situations."
"The engineering of the solution has some negative points, especially in terms of troubleshooting. It's difficult to troubleshoot when we have a problem. It's not like other products like Cisco or Palo Alto which make troubleshooting much easier."
"I would like to see them make it smaller in the next release so that it has a smaller footprint for mobile clients."
"What most of my clients are telling me is the price is a problem."
"There is a huge downside because we need to remove and insert the SIM to get it working."
"Though Fortinet FortiExtender has some security features, the product could still be improved by adding features similar to those in FortiGuard, such as antivirus, intrusion, prevention, and detection, as well as web filtering features. The product is also not as user-friendly, so that's another area for improvement. In the FortiGate UTM solution of Fortinet, there's software-defined or SD-WAN, and in the next release of Fortinet FortiExtender, I'd like to see SD-WAN embedded in the product. Most of the communication in Fortinet FortiExtender is related to WAN and Edge, so having an SD-WAN function in the product would be useful for integrating and controlling WAN communication."
"We would like to see some improvement in the price for 5G models, as they are currently very expensive."
"There is a need for more flexibility in granular access control."
"The support could be faster. It takes time for them to reply."
"The direct support needs improvement."
"The captive portal should be more customizable because right now, it is very limited."
"They could include a firewall feature in the next release but even there it's not really necessary"
"The solution could use a better user interface."
"In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz."
"Really, it's just about centralizing manageability across multiple sites, but like I said, that's me commenting on the old product that we've got. I know they've addressed that now with cloud controllers, but that would've been my main thing."
 

Pricing and Cost Advice

"I'm not sure what the cost is. However, I anticipate that the purchase price will range between $2,500 and $5,000."
"I've only used the open-source version of Fortinet FortiExtender, but I know that it has some features that require you to pay for a license."
"The solution is not that expensive."
"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"There is an annual license needed to use this solution. The pricing model is based on how many access points are used."
"I am not satisfied with the pricing of the solution."
"The product has competitive pricing."
"It's expensive but you get more coverage."
"Compared with Cisco Wireless WAN, the pricing for Ruckus Wireless WAN is two out of five. Ruckus Wireless WAN is twice the price of Cisco Wireless WAN."
"Here in India, Ruckus is chosen often because it is priced low."
"I rate the tool's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Media Company
11%
Government
7%
Financial Services Firm
6%
Comms Service Provider
16%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiExtender?
The price for Fortinet FortiExtender deserves the highest rating.
What needs improvement with Fortinet FortiExtender?
The Fortinet FortiExtender should be more suitable for outdoor use. Currently, the vehicle model can be used outdoors, but there are no dedicated outdoor devices. When a location has poor LTE conne...
What is your primary use case for Fortinet FortiExtender?
I am still using Fortinet FortiExtender. The solution utilizes LTE data to establish a connection, and if the main line goes down, it switches automatically to the LTE connection. Advanced Antenna ...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
The price is always on the higher side, which impacts the perception of return on investment.
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
Find out what your peers are saying about Fortinet FortiExtender vs. Ruckus Wireless WAN and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.