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Ruckus Wireless WAN vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Ruckus Wireless WAN delivers strong ROI with extended lifespan and cost savings, especially valued in educational settings.
Sentiment score
6.7
Ubiquiti Wireless is valued for affordability and longevity, despite minor upgrade and support challenges requiring specific user knowledge.
 

Customer Service

Sentiment score
6.5
Ruckus Wireless WAN support is generally positive, but users desire more experienced staff and improved communication and contact options.
Sentiment score
5.2
Ubiquiti Wireless customer service is responsive yet inconsistent, with varied satisfaction and reliance on online resources.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
7.7
Ruckus Wireless WAN is scalable and adaptable, with cloud options improving scalability despite hardware and licensing limitations.
Sentiment score
7.6
Ubiquiti Wireless is scalable and versatile, ideal for small to medium deployments, but faces challenges in larger environments.
I find the scalability quite good, with a rating of eight out of ten.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
 

Stability Issues

Sentiment score
8.2
Ruckus Wireless WAN is stable and reliable, performing well in high-density areas with mostly positive user feedback.
Sentiment score
7.4
Ubiquiti Wireless is reliable and stable, though some users face issues in crowded areas or after updates.
Ubiquiti Wireless is rated ten out of ten for stability.
 

Room For Improvement

Improvements needed in support, documentation, UI, integration, licensing, delivery, analytics, and global coverage for competitive alignment.
Ubiquiti Wireless needs better support, security, integration, advanced features, and improved setup, scalability, coverage, and product availability.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
Enterprise users require more details and options.
The user interface could be made more intuitive.
When I want to deploy a Ubiquiti access point with the centralized appliance, we can't do all the configuration in our lab and send it to the shop.
 

Setup Cost

Ruckus Wireless offers competitive pricing with flexible licensing, seen as a worthwhile investment for performance and coverage benefits.
Ubiquiti Wireless offers cost-effective, reliable wireless solutions appealing to small businesses, with no licensing fees and competitive pricing.
The price is always on the higher side, which impacts the perception of return on investment.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
 

Valuable Features

Ruckus Wireless WAN offers powerful performance, superior coverage, easy deployment, high user support, seamless roaming, and excellent IoT integration.
Ubiquiti Wireless delivers easy setup, strong performance, affordability, and reliability, making it ideal for small businesses.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
All the access points provide good connectivity and are reliable.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
Compared to Ruckus, we have not yet seen all benefits for all users and for administration.
 

Categories and Ranking

Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Ubiquiti Wireless
Ranking in Wireless WAN
1st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
76
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Wireless WAN category, the mindshare of Ruckus Wireless WAN is 35.0%, down from 37.1% compared to the previous year. The mindshare of Ubiquiti Wireless is 39.5%, up from 39.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN
 

Q&A Highlights

NC
Nov 10, 2021
 

Featured Reviews

Said Souhaiel - PeerSpot reviewer
Easy for us to apply and change parameters or consult the quality
I recommend using Ruckus. First of all, the cost and the price are okay compared to Cisco or Huawei. Secondly, the use is easy, and we have a significant result in terms of quality and signal level. We use it as an access point to provide Internet coverage for the public We have a few on-site…
Alejandro Del Rosal - PeerSpot reviewer
Software controller is very nice and provides excellent performance
Ubiquiti products are really good. I am a B2B wholesaler, and my type of business requires profit to sell to my installers or for my installers to sell to the end customers. Right now, Ubiquiti doesn't offer that. They are selling the product on their website. We face difficulties with Ubiquiti's supply chain because their products are usually out of stock. I would recommend Ubiquiti Wireless as a brand. However, we are no longer recommending it in my business. I am a wholesaler who recommends installing wireless or network solutions for other companies. I no longer recommend Ubiquiti Wireless because it is not profitable. Overall, I rate the solution an eight out of ten.
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Answers from the Community

NC
Nov 10, 2021
Nov 10, 2021
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is very stable and scales easily. It can be challenging to set up other products with Ubiquiti Wireless - not impossible, but not easy either. It would make Ubiquiti Wireless more competitive if they offer...
2 out of 3 answers
NC
Sep 3, 2021
CR
Sep 6, 2021
yes. aprox. same  issues at the half price
 

Top Industries

By visitors reading reviews
Comms Service Provider
17%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
10%
Comms Service Provider
9%
Government
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
These are not cheap access points. If you want to go cheap, Ubiquiti is an option. I knew they were worth it because once deployed, they wouldn't require additional attention. They're not at Cisco ...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
What do you like most about Ubiquiti Wireless?
We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antenna...
 

Overview

 

Sample Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Ruckus Wireless WAN vs. Ubiquiti Wireless and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.