

Ruckus Wireless WAN and Cisco Wireless WAN compete in the wireless WAN solutions category. Cisco Wireless WAN appears to have the upper hand with its strong software infrastructure and seamless integration with Cisco products, making it ideal for enterprise environments.
Features: Ruckus Wireless WAN includes ease of deployment, superior coverage, and BeamFlex technology, enhancing signal quality. It supports seamless management and proactive security updates, offering a robust and reliable solution. Cisco Wireless WAN excels in software infrastructure, integration with other Cisco products, and centralized management, catering to enterprises with complex security and management needs.
Room for Improvement: Ruckus Wireless WAN could benefit from enhanced pricing flexibility, faster technical support, and improved documentation. Cisco Wireless WAN might improve by providing more integrated management features without extra costs. Both solutions would benefit from enhanced technical support and more competitive pricing options.
Ease of Deployment and Customer Service: Ruckus Wireless WAN offers a user-friendly deployment experience, balancing on-premises and cloud solutions. Its customer support is satisfactory but needs faster response times. Cisco Wireless WAN supports hybrid deployment models but faces complex deployment procedures and high technical support latency. Improvements in technical support are needed for both solutions to meet user expectations effectively.
Pricing and ROI: Ruckus Wireless WAN is competitively priced with clear licensing benefits, though it can be expensive in some markets. It offers a good ROI through extended lifecycle and reduced replacement frequency. Cisco Wireless WAN, while feature-rich, is perceived as pricey, and its pricing should be more competitive. The ROI is appreciated for its comprehensive features, particularly in enterprise settings.
Cisco's licensing structure is more expensive than FortiNet, as it requires different tiers of licenses to access advanced features.
If an engineer's shift ends, I have to re-explain everything to a new engineer, which is challenging.
I find the technical support by Cisco very supportive.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
They would thoroughly troubleshoot issues.
Response time could be better, mainly.
There isn't a limit to scalability, but for deployments exceeding five thousand equipment, it requires opening a case with Meraki support to increase capacity.
I find the scalability quite good, with a rating of eight out of ten.
Walmart is interested in using electronic tags instead of paper labels for easier price changes on products.
We are able to see the connectivity details, and we also see the Mbps at which they are connecting.
Ruckus Wireless WAN could add a full stack to their product to make it more competitive, as they do not have security and they do not have their own cloud.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
The cost is one of the higher in the industry.
I think the pricing of Cisco Wireless WAN must be reasonable at present.
The price is always on the higher side, which impacts the perception of return on investment.
It is easy to integrate Cisco Wireless WAN with other Cisco products in the system.
The main value of using Cisco Wireless WAN with Meraki is that the technology is cloud-based, making it more accessible for the customer to troubleshoot and implement changes remotely.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
Ruckus Wireless WAN appears to perform better in less than optimal situations.
| Product | Mindshare (%) |
|---|---|
| Ruckus Wireless WAN | 20.1% |
| Cisco Wireless WAN | 8.9% |
| Other | 71.0% |

| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 11 |
| Large Enterprise | 14 |
Cisco Wireless WAN provides robust wireless connectivity with strong integration capabilities and high user capacity, ensuring seamless roaming and scalability for various business needs. It offers high-speed performance and comprehensive network management, ideal for dynamic environments.
Cisco Wireless WAN stands out with its robust security features, seamless integration with other Cisco products, and easy-to-use management tools. It aligns with Cisco DNA Center for enhanced network visibility, supported by advanced telemetry. Equipped with WiFi 6 technology, it offers high-speed connectivity and an intuitive interface, designed to facilitate seamless roaming and support substantial user loads across wide coverage areas. Efficient automation and high quality of service help streamline operations. Though it requires improvements in pricing, advanced management features, ease of integration, and troubleshooting, its failover support contributes to consistent connectivity in diverse environments. However, it faces challenges with its pricing structure and complex licensing model that can limit its appeal.
What are the key features of Cisco Wireless WAN?Cisco Wireless WAN is widely implemented in industries such as education, corporate, hospitality, and healthcare, supporting guest access and mobile connectivity. It facilitates seamless networking across campuses and enterprises, enhancing collaboration with flexible deployment options. Businesses use it for managing internal and guest networks, relying on its scalability for handling remote user connections and multiple devices.
Ruckus Wireless WAN delivers reliable and performant connectivity through its advanced antenna technology and simplified management. Its ease of deployment and scalability suit high-density environments, making it ideal for carriers and enterprises.
Ruckus Wireless WAN, known for its BeamFlex antenna technology, enhances signal quality and provides strong coverage. Simplified management through a virtual controller and a user-friendly configuration enable centralized control. Adaptive antennas deliver reliable performance, suitable for demanding environments like schools, airports, and hotels. It's highly valued for its seamless roaming and robust analytics, providing insights critical for network optimization. However, improvements in price structure, signal strength, and technical support are needed to better compete in the market. Issues like high costs, limited analytics, and slow problem resolution are areas of concern for users, alongside calls for a more flexible licensing approach.
What features stand out in Ruckus Wireless WAN?Ruckus Wireless WAN is extensively used in industries such as hospitality, healthcare, and education, providing Wi-Fi connectivity in high-density areas. Its integration with existing infrastructure is crucial for enterprises managing multiple access points. Carriers and government entities rely on it for robust network management, offering an alternative to traditional wired solutions. Companies in varied sectors utilize it for guest and operational Wi-Fi, supporting their connectivity needs effectively.
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