

Fortinet FortiMail and Proofpoint Email Protection compete in the email security category, both offering robust features to combat varying threats. Proofpoint seems to have the upper hand due to its advanced AI features and stronger threat intelligence, despite being more expensive.
Features: Fortinet FortiMail includes anti-spam, sender reputation, and antivirus features, leveraging FortiGuard for real-time data updates. It supports flexible deployment modes and detailed threat reporting. Proofpoint focuses on threat detection, phishing protection, and includes advanced AI and TAP/TRAP capabilities for targeted attack protection.
Room for Improvement: Fortinet FortiMail users desire clearer documentation, improved web console management, and advanced AI capabilities. They also face deployment complexity and frequent firmware updates. Proofpoint users wish for better integration, support responsiveness, and cost-effectiveness.
Ease of Deployment and Customer Service: Fortinet FortiMail offers various deployment modes but may require technical expertise for setup. Its customer service is generally positive but sometimes slow. Proofpoint's public cloud hosting simplifies management, though customers report support issues stemming from time zone differences.
Pricing and ROI: Fortinet FortiMail offers competitive pricing without per-user fees, justifying cost through strong spam reduction and security maintenance ROI. Proofpoint, although more expensive, is appreciated for its robust email protection capabilities. Both solutions show positive ROI in minimizing email threat management time and enhancing security.
It offers cost savings compared to Cisco, which was very expensive.
The ideal situation would be to have all these portals combined into one unified dashboard.
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Fortinet's technical support offers high-quality support.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Fortinet FortiMail is scalable and can be expanded in large environments.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Proofpoint Email Protection is quite scalable.
This stability is consistent across Fortinet products, including FortiGate firewall.
It was very rock solid.
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
There are also false positives issues, especially with signed PDF attachments.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
The setup cost is a little bit costly.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Additional costs do come in, but it enhances security.
Its threat detection capabilities have been beneficial.
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 8.1% |
| Fortinet FortiMail | 3.3% |
| Other | 88.6% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 22 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 16 |
| Large Enterprise | 21 |
As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.
Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.
Fortinet FortiMail Benefits
Fortinet FortiMail provides your organization with the following benefits:
Fortinet FortiMail Benefits
Some of Fortinet FortiMail’s top features include:
Reviews from Real Users
Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.
Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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