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Fortra's Intermapper vs Meraki Dashboard comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
79th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
67
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
Fortra's Intermapper0.5%
Other98.7%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Put Intermapper in as your base to start from, hands-down."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's all today portal-based which is a good feature for us."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"Meraki is easy to use; you don't have to be a network engineer to use it, and all your switches and all your access points are all in one place on the Meraki Dashboard."
"The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."
"Meraki Dashboard has impacted my organization positively by making management of the large number of networks that we have much easier."
"If they want something that is going to work and be simple to deploy, this is a product they should strongly consider."
"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."
"It's a simple, functional solution."
"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."
"Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering."
 

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I have seen instances where Intermapper does not seem to recover from network changes."
"Regarding Meraki Dashboard, I would suggest improvements to Cisco ISE integration."
"The pricing for this solution needs to be improved."
"As far as scalability, the product is not very scalable. The product will only be fit to cover small to medium businesses and Cisco is not likely to improve on that scalability as they have other products in line for the larger market."
"This solution can be quite complicated to configure and manage, unless you have a technical person with specific knowledge working on it."
"The process of setting up cost and licensing was not quick. It was pretty clunky and it was a challenge."
"Meraki Dashboard can be improved with bulk changes across all the networks to manage group networks. Functionality is a little limited, and that is probably the only thing that I would say is a negative."
"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."
"There is a need for price reductions in developing countries, as the cost of Meraki is quite high."
 

Pricing and Cost Advice

Information not available
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"The licensing fees are $180 USD, per AP, for three years."
"From a pricing perspective, they are still expensive."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"You don't have to pay for the dashboard."
"My view is that it's expensive, but it's the best."
"It is said to be expensive."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
10%
Government
10%
Outsourcing Company
12%
Construction Company
10%
Healthcare Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise32
 

Questions from the Community

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What is your experience regarding pricing and costs for Meraki Dashboard?
Regarding their pricing, the company I work for, Akkodis, was acquired by Adecco in 2022, so I am using the same technologies and I am somehow on the contract regarding Meraki purchase and so on. P...
What needs improvement with Meraki Dashboard?
The main aspect I would like to see improved in Meraki Dashboard is the dependency on cloud connectivity for centralized management. If the primary Internet or ISP connection goes down, access to t...
What is your primary use case for Meraki Dashboard?
We have deployed the Meraki Dashboard for centralized management and monitoring of all devices, appliances, and sensors across two shopping malls. The shopping malls are connected across different ...
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Fortra's Intermapper vs. Meraki Dashboard and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.