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Fortra's Intermapper vs Meraki Dashboard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
80th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. The mindshare of Meraki Dashboard is 0.7%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.7%
Fortra's Intermapper0.5%
Other98.8%
Network Monitoring Software
 

Featured Reviews

AL
SVP of Networking and Operations at Skywire Networks
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."
"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."
"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"Put Intermapper in as your base to start from, hands-down."
"It's all today portal-based which is a good feature for us."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"The initial setup was easy."
"Cisco Meraki is the best solution."
"We have found the client dashboard to be very simple to use, especially in our Meraki environment."
"The ease-of-use and the analytics are really effective tools."
"What I love most about the Meraki Dashboard are its user-friendly features."
"For small businesses, I would recommend Meraki over pretty much anything else on the market."
"It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users."
 

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"I have seen instances where Intermapper does not seem to recover from network changes."
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"I'd love to see more of the network management side of it coming back into it."
"There needs to be a better way of identifying some hardware. For example, there is some hardware where only the mask address is available - not the full name."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"Something that needs to be improved, is the fact that you if you don't renew the subscription license, it stops working. I would also like to see SSL BPM support for anything else."
"While the visibility in Meraki Dashboard is good, the solution is too heavy and complex."
"Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuration can at times be difficult."
"An area for improvement in Meraki Dashboard is licensing management because it's a little complex."
 

Pricing and Cost Advice

Information not available
"The Meraki Dashboard has more competitive pricing."
"You don't have to pay for the dashboard."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"My view is that it's expensive, but it's the best."
"Licensing fees are paid on a yearly basis."
"From a pricing perspective, they are still expensive."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."
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Top Industries

By visitors reading reviews
Government
18%
Construction Company
11%
University
8%
Recreational Facilities/Services Company
7%
Financial Services Firm
8%
Manufacturing Company
8%
Healthcare Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise26
 

Questions from the Community

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What needs improvement with Meraki Dashboard?
Regarding Meraki Dashboard, I would suggest improvements to Cisco ISE integration. I have used Cisco ISE for port security and I never liked the GUI because it is difficult. If I need to check the ...
What is your primary use case for Meraki Dashboard?
My main use case for Meraki Dashboard is as a NOC engineer for the MSP, where we have three sites. We add all the sites to Meraki Dashboard for live monitoring. I am the one who uses LogicMonitor, ...
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about Fortra's Intermapper vs. Meraki Dashboard and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.