Fortra's Intermapper vs PRTG Network Monitor comparison

Fortra and Paessler GmbH are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while Paessler GmbH is ranked #5 with an average rating of 7.7. Fortra holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 4.3% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

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242 Comparison Views

100% willing to recommend

PRTG Network Monitor

Read 102 PRTG Network Monitor reviews

6,904 Views
4,836 Comparison Views

91% willing to recommend

Fortra's Intermapper

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Fortra's Intermapper compete in the network monitoring space, with PRTG leading in setup costs and customer service, while Intermapper stands out as a feature-rich alternative.

Features: PRTG Network Monitor is known for its sensor-based model, detailed network monitoring, and in-depth reporting which makes it adaptable to various network sizes. On the other hand, Intermapper excels with real-time mapping and an intuitive drag-and-drop interface, simplifying network visualization. Both offer robust monitoring, but PRTG's customizable sensors provide an edge in personalized network insight.

Room for Improvement: PRTG requires enhancements in technical support response times, a more user-friendly dashboard interface, and better alert management to prevent information overload. Intermapper could benefit from improved scalability for larger networks, more competitive pricing models, and increased integration capabilities with other software tools.

Ease of Deployment and Customer Service: Intermapper is recognized for straightforward deployment and excellent support, with immediate assistance and comprehensive documentation. PRTG offers seamless deployment with a wealth of self-service resources, though its technical support responsiveness could be quicker. Intermapper’s efficient deployment and attentive service favor businesses needing rapid operational integration.

Pricing and ROI: PRTG offers a flexible pricing model based on sensors, providing cost-effectiveness and substantial ROI for smaller networks. In contrast, Intermapper's tiered pricing can be expensive for large networks but offers substantial value with its rich features and comprehensive service. Despite higher initial costs, Intermapper delivers strong ROI by boosting network efficiency through advanced capabilities.

To learn more, read our detailed Fortra's Intermapper vs. PRTG Network Monitor Report (Updated: April 2025).

Buyer's Guide

Fortra's Intermapper vs. PRTG Network Monitor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

102

Ranking in other categories

IT Infrastructure Monitoring (8th), Cloud Monitoring Software (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's all today portal-based which is a good feature for us."

"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."

"It helps the entire organization become digitally enabled."

"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."

"It improves the status of my infrastructure, from networking devices to real-time machines."

"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."

"The initial setup is pretty easy."

"PRTG Network Monitor is user-friendly and offers flexible alerting systems."

"The alerting system is very stable, and it's helpful whenever any sensor is down."

More PRTG Network Monitor pros

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."

"I would like a more straightforward ability to create dashboards and maps. The network maps should be a bit more flexibility in the GUI to do what we need to do."

"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."

"We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own."

"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."

"They could improve the process of updating the license."

"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."

"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."

More PRTG Network Monitor cons

Pricing and Cost Advice

Information not available

"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."

"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."

"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."

"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."

"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"

"We pay for a perpetual license and we have a support fee."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Manufacturing Company

24%

Government

18%

University

Computer Software Company

Educational Organization

42%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

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What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing is in the middle. It's not too high, nor too low, but it's reasonable.

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Compared 6% of the time

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Compared 6% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

April 2025

Download Fortra's Intermapper product report

Buyer's Guide

PRTG Network Monitor

May 2025

Download PRTG Network Monitor product report

Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Fortra's Intermapper vs. PRTG Network Monitor

April 2025

Free Report: Fortra's Intermapper vs. PRTG Network Monitor

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