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Fortra's Intermapper vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Intermapper
Ranking in Network Monitoring Software
84th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
103
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (11th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.1% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AL
It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting
They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."
"It's all today portal-based which is a good feature for us."
"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."
"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"I can customize the port as per my need and the real-time monitoring feature that is already provided to me."
"It allows us to directly add individual VMs independently."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"The tool is integrated with our email for the alerts."
 

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."
"It's a smaller solution so tools are not as advanced as you would find in a larger solution"
"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."
"PRTG would be improved if it required less memory to run."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"In our organization, we encounter performance issues with our PRTG probe service. I saw documentation from the vendor or Paessler mentioning that there are limitations for WMI sensors. Other than that, we are okay with PRTG."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"I would like to see more updates available in this solution."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
 

Pricing and Cost Advice

Information not available
"We've got the unlimited package... I believe it was around the £15,000 per year mark."
"We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."
"The scalability is there, but smaller companies might need CAM software to be able afford the product."
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"The pricing is very low compared to other solutions."
"The price was pretty good, very competitive."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
21%
Government
19%
University
7%
Recreational Facilities/Services Company
7%
Computer Software Company
12%
Government
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is in the middle. It's not too high, nor too low, but it's reasonable.
 

Also Known As

HelpSystems Intermapper
No data available
 

Overview

 

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Fortra's Intermapper vs. PRTG Network Monitor and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.