Fortra's Intermapper vs PRTG Network Monitor comparison

Fortra and Paessler GmbH are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while Paessler GmbH is ranked #5 with an average rating of 7.8. Fortra holds a 0.3% mindshare in NMS, compared to Paessler GmbH’s 4.2% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

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232 Comparison Views

100% willing to recommend

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

7,245 Views
4,886 Comparison Views

91% willing to recommend

Fortra's Intermapper

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

PRTG Network Monitor and Fortra's Intermapper compete in the network monitoring space, with PRTG leading in setup costs and customer service, while Intermapper stands out as a feature-rich alternative.

Features: PRTG Network Monitor is known for its sensor-based model, detailed network monitoring, and in-depth reporting which makes it adaptable to various network sizes. On the other hand, Intermapper excels with real-time mapping and an intuitive drag-and-drop interface, simplifying network visualization. Both offer robust monitoring, but PRTG's customizable sensors provide an edge in personalized network insight.

Room for Improvement: PRTG requires enhancements in technical support response times, a more user-friendly dashboard interface, and better alert management to prevent information overload. Intermapper could benefit from improved scalability for larger networks, more competitive pricing models, and increased integration capabilities with other software tools.

Ease of Deployment and Customer Service: Intermapper is recognized for straightforward deployment and excellent support, with immediate assistance and comprehensive documentation. PRTG offers seamless deployment with a wealth of self-service resources, though its technical support responsiveness could be quicker. Intermapper’s efficient deployment and attentive service favor businesses needing rapid operational integration.

Pricing and ROI: PRTG offers a flexible pricing model based on sensors, providing cost-effectiveness and substantial ROI for smaller networks. In contrast, Intermapper's tiered pricing can be expensive for large networks but offers substantial value with its rich features and comprehensive service. Despite higher initial costs, Intermapper delivers strong ROI by boosting network efficiency through advanced capabilities.

To learn more, read our detailed Fortra's Intermapper vs. PRTG Network Monitor Report (Updated: March 2025).

Buyer's Guide

Fortra's Intermapper vs. PRTG Network Monitor

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

IT Infrastructure Monitoring (8th), Cloud Monitoring Software (8th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's all today portal-based which is a good feature for us."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."

"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."

"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."

"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."

"It improves the status of my infrastructure, from networking devices to real-time machines."

"I think net flow is PRTG's most valuable feature because it doesn't cost much for us because the net flow sensor is already included in the PRTG license. We can monitor our traffic in our proxy and router."

"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."

"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."

More PRTG Network Monitor pros

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."

"The icons on PRTG's network diagram are hard to find. For example, finding the icons for firewalls and servers is difficult, so we're struggling to create the network topology."

"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."

"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."

"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."

"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."

"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."

"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."

More PRTG Network Monitor cons

Pricing and Cost Advice

Information not available

"All monitoring system is close to the same pricing scheme."

"The pricing is comparable."

"When you buy PRTG, everything comes in one bundle. Licensing is very easy."

"In my company now, we are using the free version."

"There is a license to use PRTG Network Monitor and it is annually."

"We are satisfied with the price."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

"The price of PRTG Network Monitor is reasonable for the features that the solution provides. They charge you per monitoring, not per node, it is per port that you need for a device."

More PRTG Network Monitor pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Manufacturing Company

26%

Government

15%

University

Computer Software Company

Educational Organization

52%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

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What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

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Compared 6% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

March 2025

Download Fortra's Intermapper product report

Buyer's Guide

PRTG Network Monitor

March 2025

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Also Known As

HelpSystems Intermapper

No data available

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

Fortra's Intermapper vs. PRTG Network Monitor

March 2025

Free Report: Fortra's Intermapper vs. PRTG Network Monitor

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