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Freshworks Neo Platform vs Salesmachine comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Freshworks Neo Platform
Ranking in Customer Success Management
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesmachine
Ranking in Customer Success Management
9th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Customer Success Management category, the mindshare of Freshworks Neo Platform is 17.8%. The mindshare of Salesmachine is 2.5%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Success Management Market Share Distribution
ProductMarket Share (%)
Freshworks Neo Platform17.8%
Salesmachine2.5%
Other79.7%
Customer Success Management
 

Comparisons

 

Also Known As

Natero
No data available
 

Overview

 

Sample Customers

Rainforest, Geese, Freshdesk, LiftMatrix, WhiteHat Security, Union Metrics, You Visit, Lucid
Ideal for SaaS who offer a trial and wants to convert more leads in every industry.