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GitLab vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
GitLab boosts ROI by enhancing efficiency, reducing deployment time, and supporting DevOps with innovative, cost-effective tools for faster market delivery.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
Regarding release frequency, previously we had one to two releases per week, but now we achieve daily or on-demand releases, resulting in a three to five-fold increase in release frequency.
Site Reliability Engineer at Granicus Inc.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
IT Manager at a tech company with 5,001-10,000 employees
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Customer Service

Sentiment score
6.6
GitLab support receives mixed reviews, with premium users satisfied, while free-tier users experience slower response and limited support.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
Platform Engineer & Manager at a computer software company with 51-200 employees
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
IT Manager at a tech company with 5,001-10,000 employees
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Scalability Issues

Sentiment score
7.3
GitLab is praised for its scalability, supporting diverse workloads and environments, though smaller teams might underutilize it.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
Senior Application Developer at IBM
We're transitioning to OpenShift for future scalability with increased user numbers.
Platform Engineer & Manager at a computer software company with 51-200 employees
For scaling, other deployment options from GitLab's side need to be adopted.
Manager, Engineering at 7-Eleven
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
GitLab is highly rated for stability, with users rarely experiencing performance issues, bugs, or downtime despite minor upgrade challenges.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
I have not encountered any performance or stability issues with GitLab so far.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
The updates are frequent and demanding, happening at least once a week due to security reasons.
Chief Technology Officer at Acclym
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
Assistant Manager at a tech vendor with 10,001+ employees
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Room For Improvement

GitLab users face challenges with integration, documentation, pricing, and scalability, with improvements needed in security, performance, and flexibility.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
IT Manager at a tech company with 5,001-10,000 employees
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Manager, Engineering at 7-Eleven
GitLab can improve its user interface to make conflict resolution more user-friendly.
Senior Application Developer at IBM
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Setup Cost

GitLab provides free and paid plans, with perceived reasonable pricing, though higher for small teams needing advanced features.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
Senior Application Developer at IBM
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
IT Manager at a tech company with 5,001-10,000 employees
The price is high, and it limits user accessibility.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
 

Valuable Features

GitLab excels with a user-friendly interface, robust CI/CD, strong integrations, security, automation, and multi-cloud support for developers.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
Platform Engineer & Manager at a computer software company with 51-200 employees
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Manager, Engineering at 7-Eleven
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
 

Categories and Ranking

GitLab
Ranking in Enterprise Agile Planning Tools
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Application Security Tools (11th), Build Automation (1st), Release Automation (2nd), Static Application Security Testing (SAST) (9th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (4th), Fuzz Testing Tools (2nd), DevSecOps (1st)
JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Enterprise Agile Planning Tools category, the mindshare of GitLab is 31.2%, down from 31.5% compared to the previous year. The mindshare of JIRA Portfolio is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
GitLab31.2%
JIRA Portfolio1.2%
Other67.6%
Enterprise Agile Planning Tools
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Role-based workflows have transformed daily deployments and improve team collaboration
GitLab has role-based access control, so when a team member needs to make a code change, they cannot directly apply it to the environment but must put in a merge request. Once a senior reviews the code and approves it, then it is implemented across the environment, making it safer and allowing everyone to experience the process. The best features GitLab offers are version control and automation, which are the major things that stand out to me. When it comes to access, the login is very smooth, with just one login integrated with our Okta, allowing everyone to log in easily. Deployments become much easier, and that is how GitLab helps. The automation features make my work easier because we use a tool called AWX, which is connected to GitLab. Whenever we run a job on AWX, it directly checks the code and uses it. Since the code is not preserved locally but kept in the cloud, it is safe and nobody can tamper with it. When it comes to safety, that is a major thing. Automation features allow the code to be accessed from any tools we use, so the jobs we run are helping tremendously and doing their work perfectly. For pipeline tasks, we have created a significant amount of pipelines, which are all hosted in GitLab. Running the pipelines has become much easier, and they are doing a perfect job, helping tremendously in our day-to-day activities. GitLab has positively impacted my organization because previously we stored code locally on servers, leading to many risks. Since GitLab came into our environment, our integration and deployments became much easier, helping our work become much smoother. Improvements from GitLab have led to better team collaboration because when several people are working, they can all edit the code and submit it as a merge request, and once approved, it reflects directly to the main branch. Many can work at the same time. When it comes to deployments, deploying has become much faster since we started using GitLab, and even if errors occur, we can spot them easily and troubleshoot, which has helped tremendously.
Gus Mtz - PeerSpot reviewer
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Collaborative features improve task management and project tracking
All the business areas are comfortable with JIRA Portfolio. JIRA Portfolio has many features that we have not yet explored or utilized fully, but the power of JIRA Portfolio at this moment for the several areas in the business has been a very comfortable experience. The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team. Users can assign tasks to one or two people who can collaborate and document their work. That feature is amazing in terms of collaboration. While the tool does not currently support meetings, if JIRA Portfolio incorporates meeting functionality in the future, it would greatly enhance the process, especially for tasks requiring teams from different areas.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
11%
Manufacturing Company
11%
Manufacturing Company
19%
Financial Services Firm
12%
Computer Software Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise46
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The setup cost was moderate and not very high. For GitLab SaaS, the initial setup cost was minimal, while self-managed GitLab involved infrastructure, VM storage backups, runner configuration, and ...
What needs improvement with GitLab?
A pain point I have encountered with GitLab is that large GitLab-ci.yml files become hard to read and maintain. YAML syntax is strict, and errors are easy to make, while debugging pipeline logic ca...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Comparisons

 

Also Known As

Fuzzit
Portfolio for JIRA
 

Overview

 

Sample Customers

1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about GitLab vs. JIRA Portfolio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.