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JIRA Portfolio vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
Sentiment score
6.6
Companies experience up to 50% productivity gains with Azure DevOps, finding it more effective than Excel and well-rated.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
Associate Director at Grant Thornton (US)
There has been a measurable improvement in productivity of around 40 to 50% after implementing Microsoft Azure DevOps, which has allowed more time to be spent on other things.
Senior Automation Engineer at Zellis
 

Customer Service

Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
Sentiment score
6.8
Microsoft Azure DevOps customer service is generally praised for responsiveness and documentation, with occasional delays in unusual cases.
The support was good with no challenges.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
We are satisfied with the support from our provider.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
When requirements arise, they are raised and often get fixed within one or two days.
Senior Automation Engineer at Zellis
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
Project Executive at synergyc
I would rate technical support from Microsoft for Microsoft Azure DevOps an eight out of ten.
Consultant at Yara International ASA
 

Scalability Issues

Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
Sentiment score
7.4
Microsoft Azure DevOps excels in scalability, supporting diverse projects and teams with seamless collaboration and robust infrastructure.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
Project Executive at synergyc
Microsoft Azure DevOps is scalable, with multiple options available to scale up the product as needed, given its Microsoft backing.
Senior Automation Engineer at Zellis
 

Stability Issues

Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
Sentiment score
7.9
Microsoft Azure DevOps is highly rated for stability and reliability, with responsive support and improved communication on updates.
In comparison to Planisware, it is very stable.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
Its stability might be attributed to its legacy as an on-premise solution that has been in development for more than 25 years.
Software Architect at RedesCDM
There was just one time when there was some infrastructure issue from Microsoft's side, so we faced some glitches for a few minutes only, not for hours or a day.
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
Microsoft Azure DevOps is definitely stable, as it is available most of the time, with very few downtimes.
Senior Automation Engineer at Zellis
 

Room For Improvement

JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
Microsoft Azure DevOps needs improvements in integration, customization, UI, pricing, documentation, reporting, and customer support for enhanced usability.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The setup process for JIRA Portfolio is complex.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Associate Director at Grant Thornton (US)
Out of the box, the solution is effective, yet with advancements in AI, it has the potential to be more intuitive.
Project Executive at synergyc
Instead of customers having to try many options themselves, they benefit from practitioner recommendations.
Founder & CEO at DevTools
 

Setup Cost

Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
Microsoft Azure DevOps offers competitive pricing with cost-effective options for large teams, despite some expensive testing features.
It is not considered expensive in the market.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
Associate Director at Grant Thornton (US)
I find it to be expensive.
Project Executive at synergyc
Azure charges only the parking cost, not for unnecessary or unwanted cost.
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
 

Valuable Features

JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
Azure DevOps excels in CI/CD, integration, and lifecycle management, enhancing productivity and collaboration with seamless Microsoft tool integration.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
Delivery Leader : Digital Productivity Studio at a energy/utilities company with 10,001+ employees
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Whenever something is created or deployed, it automatically triggers the automated scripts, generates reports, and updates the test cases, providing a seamless end-to-end activity.
Senior Automation Engineer at Zellis
I can't approve my own request and move the code around without a review.
Associate Director at Grant Thornton (US)
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
Project Executive at synergyc
 

Categories and Ranking

JIRA Portfolio
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Microsoft Azure DevOps
Ranking in Enterprise Agile Planning Tools
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
137
Ranking in other categories
Application Lifecycle Management (ALM) Suites (2nd), Release Automation (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Agile Planning Tools category, the mindshare of JIRA Portfolio is 1.2%, up from 1.1% compared to the previous year. The mindshare of Microsoft Azure DevOps is 37.5%, down from 41.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Market Share Distribution
ProductMarket Share (%)
Microsoft Azure DevOps37.5%
JIRA Portfolio1.2%
Other61.3%
Enterprise Agile Planning Tools
 

Featured Reviews

Gus Mtz - PeerSpot reviewer
Subdirector of Support for Production at Servicios Electrónicos Globales -Oficial
Collaborative features improve task management and project tracking
All the business areas are comfortable with JIRA Portfolio. JIRA Portfolio has many features that we have not yet explored or utilized fully, but the power of JIRA Portfolio at this moment for the several areas in the business has been a very comfortable experience. The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team. Users can assign tasks to one or two people who can collaborate and document their work. That feature is amazing in terms of collaboration. While the tool does not currently support meetings, if JIRA Portfolio incorporates meeting functionality in the future, it would greatly enhance the process, especially for tasks requiring teams from different areas.
Bharadwaj Deepak Mohapatra - PeerSpot reviewer
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
Have built reliable end-to-end pipelines and streamlined cloud provisioning through consistent collaboration practices
I am currently working with open-source tools such as Jenkins for my main CI/CD pipeline, and for enterprise clients, I am using Microsoft Azure DevOps CI/CD pipeline. For other clients, I have also implemented CI/CD YAML pipelines through GitLab CI/CD workflow and GitHub Actions. I am creating the end-to-end CI/CD pipeline from development to deployment and monitoring all of this. Azure Boards is easier than Jira for my understanding because there are very easy points to manage the Agile methodology which we work on. Because it is a GUI, sometimes the process may take a few minutes more than the CLI process since the backend is running the exact CLI, but we are commanding through the GUI. There is definitely a time lag, but it is more secure. Microsoft Azure DevOps pipelines work very seamlessly rather than other CI/CD pipelines, as of my understanding. The downside is that the process may take more time when deploying some clusters, Kubernetes, Azure AKS service, or some vast microservice architecture deployments. There may be a little bit of lag I feel, though I cannot tell very strictly that this is a disadvantage, but sometimes it takes a little more time than other cloud infrastructures. All the major things are done by GUI, which is somewhat a little slow. However, if considering automations, process, monitoring, and provisioning, then it is the best cloud service across all the other service providers. Our implementation is a hybrid cloud. Microsoft Azure DevOps is definitely easily scalable. I have worked on many Kubernetes infrastructures and microservice deployments, and I have seen that replication is very good because it is very easy. The replication process is very straightforward. I definitely advocate for using less code because it is very time-consuming. If using GCP or Amazon Web Service, there is more interaction related to work over the CLI process. In terms of Microsoft Azure DevOps, there are many things done by the GUI, which is the best part.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
12%
Computer Software Company
8%
Transportation Company
8%
Manufacturing Company
14%
Government
10%
Financial Services Firm
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise28
Large Enterprise69
 

Questions from the Community

What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

Portfolio for JIRA
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about JIRA Portfolio vs. Microsoft Azure DevOps and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.