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HackerOne vs SentinelOne Singularity Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Qualys TotalCloud enhances efficiency and automation, achieving up to 40% cost savings and over 50% improved asset scanning.
Sentiment score
5.6
HackerOne enhances security and efficiency with varied ROI; larger entities benefit more than smaller ones, citing cost savings.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a tech consulting company with 1,001-5,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
HackerOne provides strong value by helping organizations find vulnerabilities faster and reduce the higher costs associated with security breaches.
Senior software engineer at Simplify vms
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
 

Customer Service

Sentiment score
6.7
Qualys TotalCloud's customer service is praised for responsiveness despite occasional delays, with ratings from seven to ten.
Sentiment score
6.9
HackerOne's customer support is generally proactive and responsive, though some users have noted slower responses and communication issues.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software engineer at Simplify vms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud is highly scalable and adaptable, efficiently supporting varied environments and large-scale deployments with robust performance.
Sentiment score
7.6
HackerOne's scalable design efficiently supports growth and adaptability, accommodating large user bases and varying security needs effectively.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software engineer at Simplify vms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is stable and reliable, offering 99.9% uptime with quick support for minor issues and transparent maintenance updates.
Sentiment score
8.2
HackerOne generally receives praise for stability and reliability, despite occasional reports of minor bugs and downtime.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
 

Room For Improvement

Qualys TotalCloud requires UI improvements, better cloud integration, enhanced support, and optimized reporting, onboarding, and vulnerability detection.
Users seek cost predictability, faster responses, better integrations, improved triaging, communication, invite guidelines, and flexible payouts.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
More advanced AI capabilities would help prioritize reports, reduce false positives, and speed up the validation.
Senior software engineer at Simplify vms
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
 

Setup Cost

Qualys TotalCloud is costly but justified for large companies due to features, flexibility, and VMware integration efficiencies.
HackerOne is cost-effective for hunters, typically funded by companies, with a 20% fee on awards, making it affordable.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
 

Valuable Features

Qualys TotalCloud offers efficient asset discovery, security posture management, and vulnerability management with excellent integration and threat intelligence features.
HackerOne excels in vulnerability tracking, researcher engagement, and integration, enhancing security through a global ethical hacker community.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software engineer at Simplify vms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
HackerOne
Ranking in Vulnerability Management
35th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Application Security Tools (19th), Bug Bounty Platforms (2nd), Penetration Testing Services (2nd), Attack Surface Management (ASM) (5th), AI Observability (17th)
SentinelOne Singularity Ide...
Ranking in Vulnerability Management
25th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Advanced Threat Protection (ATP) (18th), Threat Deception Platforms (1st), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

As of September 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of HackerOne is 0.9%, up from 0.4% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
SentinelOne Singularity Identity0.8%
HackerOne0.9%
Other97.1%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
7%
Manufacturing Company
11%
Computer Software Company
7%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise34
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
What is your experience regarding pricing and costs for HackerOne?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
What needs improvement with HackerOne?
HackerOne can be improved, and the insights can be a little better. I chose a nine for my rating because it has very ...
What is your primary use case for HackerOne?
My main use case for HackerOne is bug bounties and getting paid through that platform. Companies like Fastify and Ora...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with Se...
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity t...
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is ...
 

Also Known As

Qualys TotalCloud with FlexScan
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Information Not Available
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Information Not Available
Find out what your peers are saying about HackerOne vs. SentinelOne Singularity Identity and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.