Bugcrowd vs HackerOne comparison

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Bugcrowd

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Executive SummaryUpdated on Jun 29, 2025

HackerOne and Bugcrowd are competing products in the field of crowdsourced security testing. HackerOne is often preferred for its comprehensive capabilities and return on investment, while Bugcrowd is noted for ease of integration and customer service.

Features: HackerOne offers wide-ranging integrations, detailed vulnerability triaging, and extensive report capabilities. It is suited for organizations seeking comprehensive security assessments. Bugcrowd provides solid collaboration tools, a streamlined interface, and easy report creation with drag-and-drop image functionality.

Room for Improvement: HackerOne could improve its onboarding process to reduce setup time and simplify initial deployment. Bugcrowd might enhance its feature set to match HackerOne's advanced capabilities, expand its integration options, and increase the variety of programs offered.

Ease of Deployment and Customer Service: Bugcrowd is recognized for its straightforward deployment process and highly responsive customer support, offering a smooth onboarding experience. HackerOne also provides efficient customer service but requires a more detailed initial setup process.

Pricing and ROI: HackerOne offers flexible pricing options emphasizing strong return on investment through its advanced features. Bugcrowd's pricing is competitive, with an emphasis on straightforward integration and fast deployment, making it cost-effective for immediate functionality needs.

To learn more, read our detailed Bugcrowd vs. HackerOne Report (Updated: August 2025).

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Bugcrowd vs. HackerOne

August 2025

Helped 866,088 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bugcrowd

Ranking in Bug Bounty Platforms

2nd

Ranking in Penetration Testing Services

3rd

Ranking in Attack Surface Management (ASM)

17th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (16th)

HackerOne

Ranking in Bug Bounty Platforms

1st

Ranking in Penetration Testing Services

1st

Ranking in Attack Surface Management (ASM)

15th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Application Security Tools (26th), Vulnerability Management (39th)

Mindshare comparison

As of August 2025, in the Bug Bounty Platforms category, the mindshare of Bugcrowd is 30.5%, up from 22.0% compared to the previous year. The mindshare of HackerOne is 40.1%, down from 40.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Bug Bounty Platforms Market Share Distribution
Product	Market Share (%)
HackerOne	40.1%
Bugcrowd	30.5%
Other	29.400000000000006%

Bug Bounty Platforms

Featured Reviews

Faizan Nehal

dApp Auditor at Hacken

Long list of potential reports supports practical skill development

The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities. Bugcrowd ensures that if vulnerabilities are reported through their platform, payment is guaranteed. Additionally, the platform aids in transferring money directly into my bank account, making the entire process smooth. Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities.

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Faizan Nehal

dApp Auditor at Hacken

Platform supports skill development with effective vulnerability reporting

Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer. The same goes for real-life events, where the same people are invited repeatedly. There are no clear guidelines for being invited to programs and conferences, and the process for receiving invitations appears arbitrary.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate Bugcrowd a ten out of ten."

"I believe Bugcrowd is highly stable."

"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."

"Bugcrowd's support team is very active and supportive."

"Bugcrowd has programs that disclose rewards and invite researchers to new programs."

"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."

"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."

"It helps me to get new sales, profits, and other benefits."

"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."

"Apart from getting all the bug bounty opportunities, we also get the chance to practice in a safe environment, like a demo setup. These features are great for beginners who want to explore bug bounties in the future."

"HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."

"The most valuable feature of HackerOne is its variety of programs. These programs provide depth into various areas, such as mobile, API, and websites."

Cons

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."

"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."

"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."

"The triaging process has slowed down compared to three years ago."

"Everything has become slower on HackerOne."

"The ability to view the conversation between the triagers and the programs will be really good."

"Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer."

"One issue I've experienced is traffic. Many people try to participate when an opportunity with a bounty of around 1,000-15,000 dollars comes up. In this case, the first person to report the vulnerability gets the bounty. If a second person reports the same vulnerability, they are marked as duplicated instead of receiving some recognition. The second person also invested time finding the issue, so I think this can be improved."

"Response time can be improved. The HackerOne Trust team can be slow to respond sometimes. They're not using AI, which could help reduce the number of duplicate reports."

Pricing and Cost Advice

Information not available

"The tool is open-source and free for bug bounty hunters."

"The solution is free."

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866,088 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

10%

University

Manufacturing Company

Computer Software Company

13%

Manufacturing Company

11%

Comms Service Provider

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?

I understand the pricing, and it involves rewards of at least one thousand dollars.

What needs improvement with Bugcrowd?

The tool itself could be improved. I hope to improve next time and perform better.

What is your primary use case for Bugcrowd?

I use Bugcrowd ( /products/bugcrowd-reviews ) for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd ( /products/bugcrowd-reviews ), I also use HackerOne ( /prod...

What is your experience regarding pricing and costs for HackerOne?

The cost is rated as one since there is no need to pay anything, not even a fee or commission.

What needs improvement with HackerOne?

What is your primary use case for HackerOne?

My use case is similar to DuckTron. The processes I use for DuckTron are exactly the same for HackerOne. Therefore, there isn't much of a difference. I use HackerOne for finding vulnerabilities and...

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Intigriti vs Bugcrowd

Compared 5% of the time

Crowdcurity vs Bugcrowd

Compared 2% of the time

Intigriti vs HackerOne

Compared 16% of the time

Synack vs HackerOne

Compared 14% of the time

YesWeHack vs HackerOne

Compared 9% of the time

Cobalt vs HackerOne

Compared 3% of the time

Pentera vs HackerOne

Compared 2% of the time

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Product Reports

Managed Security Services Providers (MSSP)

January 2025

Download Bugcrowd product report

Download HackerOne product report

August 2025

Also Known As

No data available

HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management

Overview

By combining a vast and diverse workforce with a results-driven model, crowdsourced security programs outperform traditional methods-every time.

Bugcrowd

HackerOne leads in offensive security with a platform that expertly identifies and remedies security vulnerabilities using AI and a vast researcher community. Trusted by industry giants, it integrates bug bounties, vulnerability disclosure, and code security in software development.

The HackerOne Platform offers a comprehensive suite of services, combining advanced AI technology with the skills of a global security researcher community to address complex security challenges. It facilitates an understanding of vulnerabilities, promoting better remediation practices across software lifecycles. Notable clients include Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and U.S. Department of Defense. Recognized for innovation and workplace excellence, HackerOne continues to set standards in security solutions.

What key features does HackerOne offer?

Skilled Hacker Community: Access a large pool of expert security researchers.
Third-Party Integrations: Seamless compatibility with various tools like payment systems and project management applications.
Bug Bounty Programs: Incentivized vulnerability discovery across industries.
Direct Communication: Facilitates dialogue for better understanding of vulnerabilities.
Safe Practice Environments: Supports learning for both beginners and seasoned professionals.

Why is HackerOne beneficial for your needs?

Speed of Delivery: Quickly identifies and resolves security issues.
Responsive Support: Reliable assistance enhances user experience.
Transparency in Communication: Clear reporting processes aid in issue resolution.
Income Opportunities: Bug bounties offer financial incentives.

HackerOne finds significant applications in various sectors with its focus on vulnerability assessment, testing, and responsible disclosure. Organizations utilize it for ethical hacking and efficient vulnerability coordination, making it essential in cybersecurity strategies. The platform's reliability is evident in its ability to identify and document security threats effectively.

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense