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HackerOne vs Synack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HackerOne
Ranking in Penetration Testing Services
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
Application Security Tools (13th), Vulnerability Management (26th), Bug Bounty Platforms (1st), Attack Surface Management (ASM) (6th), AI Observability (11th)
Synack
Ranking in Penetration Testing Services
10th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Penetration Testing Services category, the mindshare of HackerOne is 12.3%, down from 21.5% compared to the previous year. The mindshare of Synack is 5.7%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Penetration Testing Services Mindshare Distribution
ProductMindshare (%)
HackerOne12.3%
Synack5.7%
Other82.0%
Penetration Testing Services
 

Featured Reviews

NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
15%
Manufacturing Company
12%
Performing Arts
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for HackerOne?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
What needs improvement with HackerOne?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable delay in responses. For example, I reported something last week that was a critical ...
What is your primary use case for HackerOne?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use HackerOne for that purpose.
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Comparisons

 

Also Known As

HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
GlobalStar
Find out what your peers are saying about Horizon3.ai, HackerOne, Bugcrowd and others in Penetration Testing Services. Updated: April 2026.
893,164 professionals have used our research since 2012.