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HCL Connections vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Ranking in Corporate Portals (Enterprise Information Portals)
5th
Ranking in Enterprise Social Software
15th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Jive
Ranking in Corporate Portals (Enterprise Information Portals)
7th
Ranking in Enterprise Social Software
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Enterprise Content Management (31st), Web Content Management (26th), Knowledge Management Software (14th), Enterprise Intranet (7th)
 

Mindshare comparison

As of March 2026, in the Corporate Portals (Enterprise Information Portals) category, the mindshare of HCL Connections is 5.3%, up from 3.0% compared to the previous year. The mindshare of Jive is 5.7%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
HCL Connections5.3%
Jive5.7%
Other89.0%
Corporate Portals (Enterprise Information Portals)
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use has definitely improved the way my organization functions."
"The most valuable feature is the Activity flow that is used to catch new activities."
"Our productivity has increased by using IBM Connections."
"IBM Connections is a great product, with new functionality each year."
"IBM Connections is a good product with many functions."
"The most valuable features of Connections would be that it opens up communication silos that previously existed in the company, so that people have the opportunity to discover talents and interests in other areas that may not pertain to their normal job function."
"We just found this one to be the most feature-rich and also it fit our organization's needs."
"I also know many new collaboration tools, but I can assert that the level of integration among the IBM products is unmatched nowadays."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"We recently rebranded our organization and used this tool as our primary channel."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"The platform works well to collaborate with creating documents or media for a specific goal."
"Various business groups were able to collaborate effectively using this tool."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
 

Cons

"Ideally, the product will increment advances from consumer social networks and file sharing tools sooner, as users expectations are formed by the software they use at home and on their devices."
"The downside for me, as an admin, is that the admins don't have that much of power in the back end/background, i.e., not much power in terms of the access, tweaking and changing the settings."
"Stability is not good. We've been having a lot of problems lately with the fulfillments."
"Technical support is hit-and-miss. In general, the support staff is willing, but there is a large range of capabilities among them, from mediocre to excellent."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The wiki is the weakest part of Connections, compared to standalone wiki solutions."
"Generally, I believe IBM are addressing all of these issues but progress seems very slow."
"The improvement's are could be more flexibility to manage files and to have a sync file area more intuitive and which respects the characteristics of other similar solutions."
"We had major performance issues when our user base went up."
"The search engine could be improved and also provide some kind of indexing."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"The mobile app could be better."
"Stream activity could be better organized."
"Create a better way of adding users in bulk by email address."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Performing Arts
13%
Manufacturing Company
12%
Marketing Services Firm
11%
Healthcare Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

IBM Connections, Lotus Connections
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about HCL Connections vs. Jive and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.