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Hex vs Salesforce Einstein Analytics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hex
Ranking in BI (Business Intelligence) Tools
20th
Average Rating
9.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the BI (Business Intelligence) Tools category, the mindshare of Hex is 0.7%, down from 1.3% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Hex0.7%
Salesforce Einstein Analytics1.2%
Other98.1%
BI (Business Intelligence) Tools
 

Featured Reviews

Aman Thapa - PeerSpot reviewer
Data Scientist at Mathco
Transforms analytics with seamless integrations and AI-driven insights for quick decision-making
The best features Hex offers are rich analytics, seamless integrations, ease of use, flexibility, an intuitive interface, and powerful AI features, which I find very valuable.The unique aspects of Hex that stand out compared to other BI tools include its ease of use and flexibility, as well as its ability to seamlessly integrate SQL and Python for data analysis. Its intuitive interface and powerful AI features enable us to gain quick insights and efficient collaboration, making it a very valuable tool for both technical and non-technical users. Hex provides good data security and governance through access controls and permission management, so I feel confident using its AI features. I believe it has been reliable regarding data security. Using Hex's AI has been very helpful; it has been accurate and reliable, generally providing correct and useful outputs for data analysis and SQL generation. Hex integrates very seamlessly with other AWS services we use, especially with Amazon Redshift and Amazon S3, making connecting data straightforward.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hex offers excellent features that make it fast and easy to use."
"Hex has positively impacted my organization by improving my productivity."
"The best features Hex offers are rich analytics, seamless integrations, ease of use, flexibility, an intuitive interface, and powerful AI features, which I find very valuable."
"It's scalable."
"We have found the scalability to be very good."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The inbuilt features, like pictorial representation of the data and the ability to remap and realign the data, provide clarity in understanding sales perspectives."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The ability to put together a very interactive dashboard with a very good, graphical presentation has been very helpful."
"For someone who is looking to use Salesforce, my advice is don't give it a second thought because it's a well-reputed and recognized tool."
 

Cons

"Notebooks can quickly become messy once you start creating many cells in the same notebook, making it easy to lose your place while scrolling to find the cell you are looking for."
"Hex can be improved if they could implement new models because there are new LLMs appearing on a weekly basis, and they are still using the same one."
"There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"Support: Very less support now."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The product must be more transparent."
 

Pricing and Cost Advice

Information not available
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"The solution is expensive."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"I rate the solution's pricing a seven out of ten."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
8%
Retailer
7%
Comms Service Provider
7%
Construction Company
16%
Financial Services Firm
11%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with Hex?
Hex can be improved if they could implement new models because there are new LLMs appearing on a weekly basis, and they are still using the same one. It would be nice if Hex would have a feature to...
What is your primary use case for Hex?
My main use case for Hex is that I use it daily as my transcription tool. It is really lightweight and easy to use. As a transcription tool in my daily workflow, Hex helps me to speak faster than w...
What advice do you have for others considering Hex?
Regarding Hex's AI capabilities, I think it is secured because it is using a local model. Regarding Hex's AI capabilities, its accuracy and reliability of output are quite nice, and it is one of th...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Information Not Available
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Hex vs. Salesforce Einstein Analytics and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.