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Hillstone E-Series vs Zscaler Cloud Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hillstone E-Series
Ranking in Firewalls
40th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
SSL VPN (10th), Enterprise Infrastructure VPN (20th)
Zscaler Cloud Firewall
Ranking in Firewalls
38th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Hillstone E-Series is 0.8%, up from 0.4% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Zscaler Cloud Firewall1.0%
Hillstone E-Series0.8%
Other98.2%
Firewalls
 

Featured Reviews

TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward. It only took a few hours to deploy."
"The installation is easy, we have not had any complaints from our customers."
"With Hillstone, TCO and ROI are very good, it's an easy sale."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"If an organization is not looking for a web proxy, it's a very, very good product."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"I am impressed with the application filtering feature."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"Zscaler is still a very good product."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"Once you have Zscaler running you have access to configure it however you want."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Zscaler has a good foothold in the market and any new competitor will have to be cognizant of the fact that they will have to be affordable and provide all of the features Zscaler has while being good at threat analysis and filtering."
"Includes advanced tech protection."
"I like the advanced tech protection Cloud Sandbox, it's a nice feature."
"The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI."
 

Cons

"The current usage reporting is very basic. I would like to be able to access more granular data."
"The tool only had some memory-related problems."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"SSL VPN license cost is not cheap."
"Having frequent live webinars on a monthly basis would really help."
"The tool needs to improve its price."
"The room for improvement would be the SSL VPN license cost."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"The issue right now is probably that Zscaler is not providing web browser isolation."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Certain criteria need to be met if you want to scale this solution."
"Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included."
"One area for improvement lies in their customer service, which feels less ideal for a premium product. The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution."
"Zscaler doesn't do intra site segmentation, therefore, if you want segmentation within a branch office, that kind of traffic flow is not well addressed."
"If I can get rid of Jetscaler, I will use Twingate for sure."
 

Pricing and Cost Advice

"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"There are licensing costs, and I would not say that it's a cheap vendor."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"There are different subscription models available."
"It is expensive for small businesses."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
11%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is your primary use case for Hillstone E-Series?
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features which are available in the firewall.
What advice do you have for others considering Hillstone E-Series?
Our company did not use the tool's micro-segmentation features. There were no issues while integrating the tool. I have not used any AI in the tool. I recommend the tool to others. I rate the tool ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Overview

 

Sample Customers

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Hillstone E-Series vs. Zscaler Cloud Firewall and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.