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Azure Firewall vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Azure Firewall is cost-effective, reducing costs and network attacks, with predictable expenses and significant return on investment for users.
Sentiment score
4.8
Zscaler Cloud Firewall enhances global security and efficiency with comprehensive features, delivering 60% savings in time and costs.
After implementing threat intelligence with Azure Firewall, we were able to reduce attacks by 60 to 70 percent, and our machines were more free to handle the correct user traffic from real people.
Cloud Architect at a outsourcing company with 51-200 employees
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
I have seen a return on investment with time saving and money saving.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Customer Service

Sentiment score
3.8
Azure Firewall support is responsive, especially for enterprises, but complex issues may cause delays despite knowledgeable staff.
Sentiment score
5.5
Zscaler Cloud Firewall support is generally helpful and responsive but may sometimes lack adequacy for premium expectations.
Microsoft provides excellent customer support, especially with premium support plans.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Nevertheless, the final support from Microsoft remains effective.
Information Technology Architect at GMS INC
With Azure products, customer support is really good.
Senior Manager, Information Security at NetSol Technologies Inc.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Executive Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
5.7
Azure Firewall is praised for automatic scalability, ideal for global deployment and expansion, though some seek alternative solutions.
Sentiment score
5.7
Zscaler Cloud Firewall offers excellent scalability, supporting diverse organizations smoothly, with most users rating it between seven and ten.
Based on my experience, I would rate it nine out of ten for scalability.
Cybersecurity Engineer at AXSYS
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
When we started deploying the solution, it was not a mature product at times.
Senior Manager, Information Security at NetSol Technologies Inc.
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Users praise Azure Firewall for its high stability and reliability, achieving 99.95% uptime, ensuring consistent performance across environments.
Sentiment score
7.2
Zscaler Cloud Firewall is highly rated for stability and reliability despite minor latency and GUI lag issues.
The stability of Azure Firewall is excellent.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
For our use case, Azure Firewall is stable enough.
Technical Solution Architect at liwa
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Azure Firewall users seek enhanced security features, better integration, cost efficiency, user-friendly interface, and performance consistency across regions.
Zscaler Cloud Firewall needs deployment, support, features, UI, pricing, integration, and dashboard improvements for optimal performance and usability.
If Azure Firewall can integrate identity features, it will help deliver additional next-generation capabilities.
Solutions Area Lead at a tech consulting company with 501-1,000 employees
If there were dashboards that came automatically set up so we could know how our threat intelligence is working and how much traffic is being blocked, that would help.
Cloud Architect at a outsourcing company with 51-200 employees
Improvement in reporting and better visibility into network traffic would also be beneficial.
Cybersecurity Engineer at AXSYS
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Executive Director at Aquila ICT Solutions
 

Setup Cost

Azure Firewall offers integration benefits and flexibility, but its pay-as-you-go model can be costly for data-heavy use.
Zscaler Cloud Firewall has subscription pricing influenced by user count and features, making it costlier than some competitors.
The standard functionality for API Management is at a zero level, and then the next level is one.
Technical Solution Architect at liwa
Azure Firewall is quite expensive, with a high cost.
DevOps Engineer at a tech vendor with 1,001-5,000 employees
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Information Technology Architect at GMS INC
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Azure Firewall ensures robust security with features like policy control, threat intelligence, scalability, and seamless Azure integration.
Zscaler Cloud Firewall offers comprehensive security with real-time inspection, customizable controls, and automatic features, eliminating hardware needs.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
Senior Manager, Information Security at NetSol Technologies Inc.
With Azure Firewall on the cloud, you just need to subscribe to the firewall, configure it, and it will help you protect your environment.
Technical Solution Architect at liwa
Azure Firewall helped us secure our environment and reduce manual effort, and it also reduced the risk of vulnerabilities.
Cloud Architect at a outsourcing company with 51-200 employees
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Executive Director at Aquila ICT Solutions
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Categories and Ranking

Azure Firewall
Ranking in Firewalls
16th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
45
Ranking in other categories
Microsoft Security Suite (16th)
Zscaler Cloud Firewall
Ranking in Firewalls
34th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Firewalls category, the mindshare of Azure Firewall is 2.7%, up from 2.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Azure Firewall2.7%
Zscaler Cloud Firewall1.0%
Other96.3%
Firewalls
 

Featured Reviews

AD
Technical Solution Architect at liwa
Has enabled us to manage internal access securely but lacks accessible documentation for deeper integration
We haven't required any support, but overall, Microsoft support is good. Whenever we raise any concern, they are supporting us on time. Currently it is good. We are not a public-facing company; it is a retail company only, so that's why I don't think it is required. We don't have an e-commerce solution on Azure. For that, we are using a different stack for the e-commerce portal, so that is not in Azure. We are only using it for business applications, and I think L3 filtering in network security suffices for our problem currently. Regarding scalability for Azure Firewall, we don't need it here because the request to the application is internal. All are internal users. So there is not much request to get into the application, so scalability is not required for us in the current scenario.
Farzad Ebrahimi - PeerSpot reviewer
Senior Devsecops Cloud Cybersecurity Specialist at CGI
Cloud data protection has improved and automation reduces manual security tasks
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated. The automation especially reduces manual tasks as we used to have lots of manual activities for such services. Reporting is very powerful regarding the features of Zscaler Cloud Firewall. Zscaler Cloud Firewall has positively impacted my organization by increasing ROI, especially by reducing costs.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Outsourcing Company
9%
Computer Software Company
9%
Manufacturing Company
13%
Construction Company
11%
Outsourcing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise22
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Overview

 

Sample Customers

Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Azure Firewall vs. Zscaler Cloud Firewall and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.