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Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
334
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
194
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
26th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.4%, up from 3.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is highly scalable because they have devices that can handle a large amount of traffic."
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID."
"The solution is very easy to understand. It's not overly complex."
"Our security improved from being able to put in rules and close off unwanted traffic."
"The solution is easy to configure and maintain remotely."
"The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment."
"Its performance in fulfilling our requirements has been satisfactory."
"It is very flexible to use."
"The interface is very nice. We generally like the UI the product offers."
"I like the sandbox feature, and it's very good. It kills each malware deployment in the sense of signatures within five minutes. So, we can secure our network and infrastructure very well within the stipulated time. The WildFire functionality is very good because a few files are also getting blocked. It's critical as malware attacks are also getting ignored, and the logging is very well maintained in this firewall. The most valuable solutions in this field are application-based firewalls. That is the main criteria of the firewall and functionality. We can get all the logs related to this and each and every packet. I like that the firewall is working as an application. The application-based entity we have deployed is well maintained and working very well. We were able to find lots of vulnerabilities when we deployed it, but we could not disclose all. But there were vulnerabilities we could block by updating the firewall and taking actions on clientside machines. So, we got to know that we have lots of vulnerabilities inside the organization too, and we took lots of steps and resolved the number of vulnerabilities. Palo Alto Networks NG Firewalls is an all-in-one solution. It provides every entity log, which is a very good functionality of this firewall. It gives every packet and aspect that the firewall is performing through its logs, and it does it very well. This firewall's unified platform helped eliminate multiple network security tools. If anyone uses P2P sites, cryptocurrency websites, or any illegal sites, we can block it easily. It gives us a proper alert for these kinds of sites, and it properly secures our network. Monitoring is the best thing we are doing here, and we can block this kind of vulnerability as soon as it comes to us."
"The stability of the product has been good over the years."
"They have a good system operator in the firewalls and it provides many tools that they can use to protect their networks."
"We have found the application control to be the most valuable feature. Also, Layer 7, because all other products are working up to the maximum capacity. But Palo Alto is benefiting us, especially in application control management. We are able to differentiate between Oracle traffic and SQL traffic."
"I like to install Palo Alto mainly on the data center side to have visibility into all VLANs. That gives full visibility into the core."
"Palo Alto Networks NG Firewalls are highly valued for their performance and parallel processing architecture."
"The structure is much faster and more sophisticated than Cisco."
"If malicious traffic attacks our on-premises servers, then it gets blocked by Zscaler Cloud Firewall."
"Most of the features that Zscaler has to offer, we will deploy."
"Includes advanced tech protection."
"The initial setup is straightforward."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Once you have Zscaler running you have access to configure it however you want."
"The technical support from Zscaler was excellent."
"The solution offers good sandboxing."
 

Cons

"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"In the future, I would like to see improvements made to cloud-based management."
"In most cases, the IPS engine uses too many resources, which makes Fortinet FortiGate devices unstable."
"NGN, reporting and controls."
"The user interface could be improved to make it less confusing and easier to set up."
"The debugging and troubleshooting has room for improvement."
"The integration with third-party tools may be something that they should work on."
"The cloud features and integration could be improved."
"We are not happy with Palo Alto at all. It would be better if they provided more support for the firewall. We have a few pending issues with the configuration for each application. We cannot deploy them yet due to some support-related problems in the firewall. We have deployed a few policies for DNS spoofing and DNS attacks, but we could only block a few IP addresses through the policy. That's DNS security, and we have configured a few policies for DNS spoofing and more. URL categorization and URL filtering are not yet adequately maintained. For example, if you created a few rules in the rule-based configuration and made some rules downstairs, you will lose some of them if you give access upstairs. It's not giving us a proper solution for which route it is using. We need to apply the application-based policies and URL filtering-based policies. It creates more issues because we are not getting good support from the team."
"I would like to see more in terms of reporting tools and the threat analysis capabilities."
"It's too expensive."
"The SD-WAN product is fairly new. They could probably improve that in terms of customizing it and making the configuration a little bit easier."
"The VPN connectors should be better. We had some challenges in terms of the VPN with Palo Alto Networks NG Firewall, and that's one of the main reasons why we moved to Sophos. Its load handling can also be improved. There were challenges when traffic was high. During peak business hours, it did not function very well. There was a lot of slowness, and the users used to complain, especially when they were connecting from outside. We even reported this to the support team. Their support should also be improved. Technical support was a bit of a concern while using this solution. We didn't get very good support from the Palo Alto team."
"Maybe they could add some tools and more competing services, like servers, but that would increase the cost of the solution."
"Palo Alto recently introduced a security analyzer in version ten, but this feature could be enhanced, and the URL filtering improved."
"I would like to see it provide us with intelligent information from the data that it captures, within the same cost."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Because it's on cloud, it doesn't allow application of extra settings."
"Certain criteria need to be met if you want to scale this solution."
"I don't have the visibility of a control dashboard or a network management system."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
 

Pricing and Cost Advice

"By default, they give SD-WAN along with the firewall. They don't have separate licensing for the SD-WAN functionality. However, they have security licenses that are sold separately on a subscription basis. Customers can consume these security features to protect their users from internet traffic."
"The price is fine."
"Fortinet costs are 25% lower than the high-cost provider. There is an equipment cost and a recurring monthly cost for licenses and technical support."
"The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
"The pricing or licensing of Fortinet FortiGate is quite effective as it offers different bundles that aggregate most required features, while also allowing clients the option to select specific components alone."
"Setup cost may be not so low, as you expect, because it depends on different factors, but TCO for 5 years may pleasantly surprise you."
"No comment."
"The licensing costs are very low."
"Its price is quite high but is justified for the features and capabilities provided, although I would prefer a lower price."
"It is expensive."
"Palo Alto is a more expensive firewall solution than others."
"The cost is quite high."
"These firewalls are not cheap, but they have a reasonable licensing model."
"The price could be better. Pricing is very different compared to WatchGuard, which costs around 60 lakhs, and FortiGate, which costs approximately 40 lakhs. Palo Alto Networks costs about a crore which is very high pricing. We bought this firewall, and our organization did not want to pay so much. We spent around one crore rupees which is not within our budget at all, and we are unhappy with them."
"Palo Alto Networks NG Firewalls is expensive, but it is worth its price."
"The pricing is competitive in the market."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"Zscaler is priced too high compared to the cost of Fortinet."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"There are licensing costs, and I would not say that it's a cheap vendor."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
Zscaler Cloud Firewall is quite expensive compared to competitors. However, it offered moderate value for money.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall and other solutions. Updated: May 2025.
851,604 professionals have used our research since 2012.