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Hornetsecurity 365 Total Protection vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hornetsecurity 365 Total Pr...
Ranking in Email Security
22nd
Ranking in Office 365 Protection
6th
Average Rating
9.4
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Email Security
19th
Ranking in Office 365 Protection
5th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Anti-Malware Tools (20th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Hornetsecurity 365 Total Protection is 1.4%, up from 1.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.2%
Hornetsecurity 365 Total Protection1.4%
Other97.4%
Email Security
 

Featured Reviews

HM
CEO at Cyber Internet Services (Pvt) Ltd.
Comprehensive email protection has secured sensitive communications and simplified threat management
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything. While Hornetsecurity 365 Total Protection is good right now, it would be better to improve the price. At the end, the client sees the price, and in Puerto Rico, the market is different than in the United States since here the client sees price independent of security. I have more effort to explain the difference between price versus technology, which is important because in Latin America, the price may not be the same as in the US due to the company's increase not being the same volume. When clients have many mailboxes, the price is more important than the technology. I do not know why, but this really happens.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Backup and restore are precious features."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
"My advice for people considering using Hornetsecurity 365 Total Protection is that the simplicity is the best option because Hornetsecurity 365 Total Protection includes everything in one platform and provides a 360-degree view."
"I have a lot of control over spam and phishing emails."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"Among the features that led us to choose SpamTitan are the ability to lock down, the multiple layers of security they have built into it, the ability to scrub inbound and outbound, as well as higher-level SPF and DMARC capabilities that were not really built into our previous product."
"The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
"It filters some of the spam."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"It lowers the amount of junk email you have to go through and delete."
"The user interface is great. Everything is in the browser; it is easy to set up and there are not a lot of tabs."
 

Cons

"The pricing is a little high compared to other products."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"They can continue to improve the pricing because it is the most important aspect, as another solution is aggressive with a lower cost and includes everything."
"A reduction of 10% in pricing can be an improvement."
"The solution’s pricing is not reasonable."
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
"The solution is very slow, it crashes and we have difficulties getting emails."
"Its GUI can definitely be improved. As the administrator of the product, the GUI isn't very logically built. If you need something, you don't have one menu where you can say, "Well, this relates to our customers," and manage everything for your customers in that interface. The naming and placement of some of the menus need improvement. For example, if I'm looking for a log to take a look at what has passed through the filter of a specific customer, I get these ZIP-packed files that I can't use for anything. I have to look under history instead. The naming of some of the features is off by a lot."
"It's been the same interface for ten years and some things are hard to find, even after using it for years."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
 

Pricing and Cost Advice

"The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"The price was great compared to other solutions that we looked at the time."
"Price-wise, this product is very compatible with our budget."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"I pay $650 per year for 50 licenses."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Retailer
9%
Comms Service Provider
9%
Outsourcing Company
6%
Computer Software Company
16%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Hornetsecurity 365 Total Protection?
The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive.
What needs improvement with Hornetsecurity 365 Total Protection?
Hornetsecurity 365 Total Protection is a good product right now, and the report is available in Spanish, which is beneficial for Latin Americans who speak Spanish. They can continue to improve the ...
What is your primary use case for Hornetsecurity 365 Total Protection?
Our use case with Hornetsecurity 365 Total Protection is to protect the 365 email.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Overview

 

Sample Customers

concordia, fraunhofer, mazars
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Hornetsecurity 365 Total Protection vs. TitanHQ SpamTitan and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.