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Huntress Managed EDR vs Rapid7 MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Huntress Managed EDR enhances efficiency and cost savings by improving threat analysis, reducing staff needs, and increasing response rates.
Sentiment score
4.3
Rapid7 MDR boosts ROI by reducing costs and improving efficiency, saving time on incident management and reducing staffing needs.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
Huntress Managed EDR provides validated detections, detailed threat context, and recommendations from the SOC team, our engineers can focus on responding to legitimate threats rather than manually reviewing large numbers of low priority alerts.
Professional Services Engineer at Next7 IT
Rapid7 MDR has provided a clear return on investment by significantly reducing the time my internal security team spends on alert triage through validated investigations and actionable recommendations.
SOC L2 Analyst at a tech services company with 51-200 employees
The inclusion of digital forensics and incident response within Rapid7 MDR service has positively impacted my incident recovery process, both operationally and financially.
Application Security Engineer
I have seen a positive return on investment concerning Rapid7 MDR, as we have invested wisely, yielding results in detection mechanisms.
Manager SOC at PTCL
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR's support is praised for quick, professional service with proactive engagement, 24/7 availability, and high ratings.
Sentiment score
5.8
Rapid7 MDR's customer service is user-friendly, with varied response times and mixed satisfaction, especially among Japanese clients.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
In contrast, Rapid7 MDR support often takes longer to respond to issues.
Manager SOC at PTCL
Rapid7 MDR has been the best in zero-day attacks and the vulnerabilities that come into picture.
Senior Project Engineer at CDACINDIA
We do not directly rely on Rapid7 MDR for support, but we have built up our own competency with Rapid7 MDR.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
Huntress Managed EDR offers scalable, cost-effective, cloud-based security for diverse environments, simplifying management with a centralized console.
Sentiment score
6.0
Rapid7 MDR is praised for its scalability, effectively managing growth and integration across various organizational sizes without constraints.
For MSPs, the multi-tenant management capabilities are especially valuable because they allow engineers to support multiple clients from a single platform while maintaining clear separation between environments.
Professional Services Engineer at Next7 IT
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
The ability to scale Rapid7 MDR is really super easy, so I would rate it a 10 as well.
Systems Administrator at a consultancy with 51-200 employees
The managed service model reduces the need to continuously scale the internal SOC resources while maintaining consistent monitoring and response capabilities.
Soc Analyst at a manufacturing company with 10,001+ employees
I can onboard more devices and expand easily.
Cyber Security Engineer | Network/Security at GCET
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable, reliable, and efficient, with quick support, ensuring dependable daily operations and threat detection.
Sentiment score
8.1
Rapid7 MDR is praised for stable, reliable performance and support, scoring 6-10, with minor upgrade-related latency.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
From a day-to-day perspective, the platform has provided dependable threat detection, tamper alerting, and consistent SOC support.
Professional Services Engineer at Next7 IT
It is stable and reliable for day-to-day SOC operations.
Soc Analyst at a manufacturing company with 10,001+ employees
Stability is good, and I have not experienced delays, even with on-premises deployments.
Manager SOC at PTCL
I would rate Rapid7 MDR as a 10 for stability; it has always been there and has never been down.
Systems Administrator at a consultancy with 51-200 employees
The service has provided consistent monitoring and dependable support from the Rapid7 MDR team.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Room For Improvement

Huntress Managed EDR needs improved usability, better integration, enhanced APIs, expanded compatibility, increased customization, and more comprehensive features.
Rapid7 MDR needs improved customization, pricing transparency, AI integration, and third-party integration for better user satisfaction and scalability.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients.
Professional Services Engineer at Next7 IT
There should definitely be a tool that gives us the confidence that whatever AI model we are using is secured through that tool.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
For example, during a suspicious endpoint activity alert, the Rapid7 MDR team provides context around the process execution, related user activity, and supporting indicators, which help us quickly validate the incident and take appropriate actions.
Soc Analyst at a manufacturing company with 10,001+ employees
Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning.
Marketing Expert at J's communication
 

Setup Cost

Enterprise buyers find Huntress Managed EDR competitive, cost-effective, and valuable with straightforward licensing and justified price increases.
Rapid7 MDR offers competitive technology with reasonable pricing, but startup costs can be high, favoring experienced personnel.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
If we check the functional requirement and financial perspective, this is the best service.
Senior Project Engineer at CDACINDIA
They negotiate well with us on various aspects of MDR, and we have received great rates for services such as IVM, including Threat Command.
Manager SOC at PTCL
The setup cost is reasonable and not so expensive.
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
 

Valuable Features

Huntress Managed EDR provides 24/7 SOC support with automated remediation, enhancing security efficiency and lowering costs through a user-friendly dashboard.
Rapid7 MDR enhances security operations with 24/7 monitoring, expert analysis, and AI-driven threat detection for improved efficiency and effectiveness.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
While a competitor's solution failed to detect many attacks, Rapid7 identified them in real time, which effectively pushed my management towards choosing Rapid7 MDR.
Manager SOC at PTCL
The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always.
Systems Administrator at a consultancy with 51-200 employees
The best features that Rapid7 MDR offers are 24x7 alert monitoring, expert threat hunting, and high quality alert validation, which significantly reduces false positive alerts.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
66
Ranking in other categories
Endpoint Detection and Response (EDR) (6th)
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 4.2%, down from 10.0% compared to the previous year. The mindshare of Rapid7 MDR is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR4.2%
Rapid7 MDR1.6%
Other94.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Managed detection has transformed incident response and now delivers faster, focused protection
Overall, my experience with Huntress Managed EDR has been very positive. If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients. For example, additional dashboard customization, more granular alert filtering options, and enhanced executive level reporting would help teams present security insights more effectively to their clients. Deeper integrations with a broader range of third party security and IT management platforms could also streamline workflows and reduce the need to switch between multiple tools. Another area of improvement would be expanding automation options for common remediation tasks, allowing security teams to respond even more quickly to certain types of threats while maintaining appropriate control. These are more enhancements than shortcomings, as Huntress Managed EDR already provides strong threat detection, excellent SOC support, and an easy-to-manage platform that delivers significant value in day-to-day operations. A few additional enhancements would make the platform even stronger, especially for MSPs managing a large number of endpoints and clients. From a user interface perspective, I would like to see more customizable dashboards that allow engineers to tailor views based on the client's priorities, threat levels, or operational metrics. Another useful feature would be additional automation and authorization options for common response actions such as isolating devices, initiating remediation workflows, or integrating with ticketing systems and SIEM platforms. Overall, these would be valuable additions, but they do not take away from the core strength of Huntress Managed EDR.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
13%
Educational Organization
10%
Outsourcing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise6
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What needs improvement with Huntress?
I would like to see more customization and deeper integration with SIEM and other security tools for Huntress Managed EDR, as better reporting and more detailed endpoint investigation data would al...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is endpoint monitoring and threat detection, which I use to investigate suspicious processes, malware activity, endpoint alerts, and potential indicators o...
What advice do you have for others considering Huntress?
I would rate Huntress Managed EDR a nine out of 10 because it gives strong endpoint visibility, reliable threat detection, and effective remediation, while the managed SOC reduces the workload for ...
What is your experience regarding pricing and costs for Rapid7 MDR?
As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements. The...
What needs improvement with Rapid7 MDR?
The major improvement I see is that the reporting and dashboarding experience could be more flexible because the needs for various companies would be different. Having a dashboard which is flexible...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR is to monitor incidents and ensure our applications are secured. I also want to make sure we are proactive in identifying threats. I use Rapid7 MDR daily as part of ...
 

Also Known As

No data available
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Information Not Available
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Huntress Managed EDR vs. Rapid7 MDR and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.