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Rapid7 MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 2.4%, up from 2.4% compared to the previous year. The mindshare of Sophos MDR is 4.4%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR4.4%
Rapid7 MDR2.4%
Other93.2%
Managed Detection and Response (MDR)
 

Featured Reviews

HW
Marketing Expert at J's communication
Threat detection benefits stand out while AI capabilities need improvement
The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices. They integrate everything into one solution. The other solutions such as CrowdStrike or SentinelOne don't collect all the vulnerabilities or threat intelligence except within their product itself, making Rapid7 MDR very strong in this aspect. I have seen an ROI from this solution in terms of time savings. Because it includes everything, including SIEM, EDR, and vulnerability control, other solutions require integration of every module and vendor. It is easier to implement once they start, as the modules of the EDR can be challenging to implement and may require consulting.
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"The product allows us to customize our alerts."
"The most valuable feature is threat hunting."
"The product’s most valuable feature is rapid response."
"The automated threat hunting feature and integration capabilities are valuable."
"Sophos MDR directly provides a service monitoring system 24/7 and can configure automatic responses even if the customer is not available."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The authentication it offers minimizes the risk of access."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
 

Cons

"There are potential improvements in reports and dashboards."
"The product should provide full transparency in security operations."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"There is room for improvement in performance and upgrades."
"The product must provide zero trust security."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
"The integration with third-party solutions as an area for slight improvement"
"Sophos is not integrating the same console and umbrella with its product."
"The product's stability needs improvement."
 

Pricing and Cost Advice

"The product is not overly priced."
"Sophos MDR is a cheap solution."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
"Compared to other tools, Sophos has a pretty good price."
"The product is reasonably priced considering the cybersecurity features."
"The solution has subscription-based pricing plans."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"The price falls somewhere in the middle range."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Comms Service Provider
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Rapid7 MDR?
There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...
What is your primary use case for Rapid7 MDR?
The typical use case for Rapid7 MDR is that it is highly valued. It is not so bad, but competition with EDR is tough. Rapid7 MDR does not position itself as EDR or XDR, so it is rather a SIEM type ...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
 

Also Known As

Rapid7 Managed Detection and Response
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
Information Not Available
Find out what your peers are saying about Rapid7 MDR vs. Sophos MDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.