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Rapid7 MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
4th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Rapid7 MDR is 2.2%, down from 2.5% compared to the previous year. The mindshare of Sophos MDR is 4.2%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR4.2%
Rapid7 MDR2.2%
Other93.6%
Managed Detection and Response (MDR)
 

Featured Reviews

HW
Marketing Expert at J's communication
Threat detection benefits stand out while AI capabilities need improvement
The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices. They integrate everything into one solution. The other solutions such as CrowdStrike or SentinelOne don't collect all the vulnerabilities or threat intelligence except within their product itself, making Rapid7 MDR very strong in this aspect. I have seen an ROI from this solution in terms of time savings. Because it includes everything, including SIEM, EDR, and vulnerability control, other solutions require integration of every module and vendor. It is easier to implement once they start, as the modules of the EDR can be challenging to implement and may require consulting.
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"The product allows us to customize our alerts."
"The initial setup is quick and simple. A couple of clicks, and you're up and running."
"The authentication it offers minimizes the risk of access."
"The product's most valuable feature is its ability to view environmental activities."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"It is stable and scalable. It has good technical support."
 

Cons

"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"The product should provide full transparency in security operations."
"There are potential improvements in reports and dashboards."
"The reports should be more comprehensive and easier to organize."
"The solution is expensive for customers."
"Sophos is not integrating the same console and umbrella with its product."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"There is room for improvement in performance and upgrades."
"The integration with third-party solutions as an area for slight improvement"
"Endpoint protection is very slow."
 

Pricing and Cost Advice

"The product is not overly priced."
"The cost of the solution is based on how many users use it."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"The solution has subscription-based pricing plans."
"Sophos MDR is a cheap solution."
"Sophos MDR could be more affordable."
"It is an expensive platform."
"The price falls somewhere in the middle range."
"Compared to other tools, Sophos has a pretty good price."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Manufacturing Company
9%
Computer Software Company
7%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
11%
Comms Service Provider
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Rapid7 MDR?
There are areas of Rapid7 MDR that have room for improvement. The market is now changing very quickly towards artificial intelligence, and all the SIEM, EDR, and XDR vendors are moving to apply art...
What is your primary use case for Rapid7 MDR?
The typical use case for Rapid7 MDR is that it is highly valued. It is not so bad, but competition with EDR is tough. Rapid7 MDR does not position itself as EDR or XDR, so it is rather a SIEM type ...
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
 

Also Known As

Rapid7 Managed Detection and Response
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Landmark Health, NISC, Resimac, Starr Companies
Information Not Available
Find out what your peers are saying about Rapid7 MDR vs. Sophos MDR and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.