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CrowdStrike Falcon Complete MDR vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 5.0%, down from 12.1% compared to the previous year. The mindshare of Rapid7 MDR is 1.7%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.0%
Rapid7 MDR1.7%
Other93.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The endpoint detection and response is very valuable."
"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."
"Falcon Complete's best feature is detection, and the interface is also user-friendly."
"The exposure management covers vulnerability management in discovery."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"It is working well, I tried a ransomware attack myself, and they were very fast in mitigating, I am very convinced of this product, and I am very satisfied with how it is working."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"The product allows us to customize our alerts."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
"The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"Instead of dedicating resources for around-the-clock monitoring, Rapid7 MDR acts as an extension of our security team, saving man-hours each month while improving detection and response capabilities."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response."
 

Cons

"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"The technical support is satisfactory, but there is room for improvement to enhance it."
"I think the pricing is a little high."
"It should be integrated with AI and ML."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."
"The documentation that they had for the use of their API's was not very helpful."
"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."
"However, I think the best area for improvement is pricing."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
"We currently come across more false positives. The tool is a bit more aggressive than other tools."
"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."
"There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced."
"Regarding Rapid7's support team, I must say that their response time is not as quick as I would prefer. While they do respond, it can take a few days or even a week to get on a call."
"The product should provide full transparency in security operations."
 

Pricing and Cost Advice

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"The pricing could be lower."
"At approximately €60 per machine, per year, I think that it's a good price point."
"While the cost is relatively high, it is justified by the value it brings."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"The licenses are sold per user."
"The average price is approximately $500 per customer."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
Computer Software Company
7%
Manufacturing Company
12%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
What needs improvement with Rapid7 MDR?
There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced. The dashboard visibility ca...
What is your primary use case for Rapid7 MDR?
I use Rapid7 MDR for security monitoring and easy onboarding and deployment. We primarily use Rapid7 MDR for threat detection and incident response, where it helps us to investigate deeply into tho...
 

Also Known As

Falcon Complete
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Rapid7 MDR and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.