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Huntress Managed Security Awareness Training vs KnowBe4 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Huntress Managed Security Awareness Training is praised for its cost-effectiveness, user awareness, simplified integration, and reduced security incidents.
Sentiment score
4.9
KnowBe4 enhances cybersecurity, yielding positive ROI by reducing security incidents, increasing awareness, and improving skills and reporting.
From a value perspective, the combination of managed training, phishing simulation, and automated administration made it a worthwhile investment.
Securuty solution architect at a tech services company with 10,001+ employees
I would say that per client, it adds in a couple hundred pounds worth of revenue every month.
Director at SafetyNet It Ltd
I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.
President / Cybersecurity Consultant at a tech company with 1-10 employees
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
Senior Compliance Officer at a university with 1,001-5,000 employees
This soft ROI shows value within the company and how security and data are being protected.
Information Technology Solution Specialist at Toyota South Africa
The solution proved valuable for audit reporting and successfully raised awareness while reducing phishing click rates.
Cybersecurity Governance Specialist at Suse
 

Customer Service

Sentiment score
8.3
Huntress Managed Security Awareness Training's support is praised for responsiveness, user-friendliness, and effective customer service with high ratings.
Sentiment score
5.7
KnowBe4 offers efficient, proactive customer support with quick resolutions, earning high praise for responsiveness and effective issue handling globally.
They are super fast and responsive because I have live chat.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would give them a 10 out of 10 rating for customer support.
Securuty solution architect at a tech services company with 10,001+ employees
We had a significant amount of onboarding and help, which was very thorough.
Director at SafetyNet It Ltd
Their support is very quick and informative.
Owner at Ekforce LLC
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
Cyber Security Analyst at Ideagen PLC
The content is regularly updated to reflect current threats.
Assistant Banking Officer at Zenith-bank
 

Scalability Issues

Sentiment score
7.5
Huntress Managed Security supports scalable growth with automated campaigns but some users experience domain redirection and prorated fee issues.
Sentiment score
6.0
KnowBe4 efficiently scales for any organization size, offering seamless deployment and empowers cybersecurity training for all enterprise levels.
The scalability of Huntress Managed Security Awareness Training is unlimited.
Director at SafetyNet It Ltd
The scalability of Huntress Managed Security Awareness Training is very good.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Huntress Managed Security Awareness Training is highly scalable.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
Information Technology Solution Specialist at Toyota South Africa
The product is pretty much scalable.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
8.9
Huntress Managed Security Awareness Training is praised for stability, reliability, ease of use, and seamless performance with no disruptions.
Sentiment score
6.4
KnowBe4 is stable, with users rating it highly for performance and reliability, despite rare disruptions and escalations.
I have not noticed any downtime.
Technical Account Manager at a computer software company with 11-50 employees
I have had a consistent experience with the platform, and the training, phishing simulations, and reporting have generally worked reliably without major issues.
Soc Analyst at a manufacturing company with 10,001+ employees
KnowBe4 works without interruptions and is very stable.
Information Technology Solution Specialist at Toyota South Africa
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
Senior Software Engineering Manager at Field Nation
During the last downtime, it caused significant disruption as users couldn't access the system.
Cyber Security Engineer at a financial services firm with 10,001+ employees
 

Room For Improvement

Enhancements in customization, multilingual support, and AI capabilities can improve Huntress Managed Security Awareness Training's effectiveness and user experience.
KnowBe4 should enhance interactivity, localization, and personalized training while improving UI, login stability, and spam filter integration for Ukrainians.
Another improvement for Huntress Managed Security Awareness Training would be more frequent updates to the training content to cover newer social engineering techniques and emerging phishing trends.
Soc Analyst at a manufacturing company with 10,001+ employees
The existing complexity is partly because the product wasn't built from the ground up by Huntress.
Business Owner at Royal IT
Huntress Managed Security Awareness Training could be improved by varying the domains that you send from.
Director at SafetyNet It Ltd
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
Cyber Security Engineer at a financial services firm with 10,001+ employees
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
EPC Environmental Manager at Nesma & Partners
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
Manager, Strategic Risk Management at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Huntress offers cost-efficient security training with transparent pricing, robust features, and easy executive approval, appreciated by enterprises.
KnowBe4 pricing varies, averaging $5 per seat monthly, with contract terms of three to five years.
You can go in at many different rates to suit what your customer needs, which is from small to really big enterprises.
Director at SafetyNet It Ltd
Huntress is willing to discuss the price for those interested in their entire stack.
Business Owner at Royal IT
Regarding pricing for Huntress Managed Security Awareness Training, I would say it is cost-efficient.
Technical Account Manager at a computer software company with 11-50 employees
It's about five dollars a seat per month.
Solution Architect at a consultancy with 51-200 employees
The solution was considered expensive, particularly in government contexts.
Cyber Security Engineer at a financial services firm with 10,001+ employees
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
Owner at Ekforce LLC
 

Valuable Features

Huntress Managed Security Awareness enhances employee security through interactive phishing simulations, automated training, and behavior-based task tracking.
KnowBe4 provides scalable phishing simulations and reporting, enhancing security awareness and risk assessment with AI integration and multilingual support.
This solution helps train users on what to look for in security threats, contributing to the prevention of user errors that may lead to breaches.
Business Owner at Royal IT
Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity.
Director at SafetyNet It Ltd
In terms of the phishing simulations, if someone clicks, they are automatically assigned the relevant training for that specific simulation, which I think is quite clever.
Technical Account Manager at a computer software company with 11-50 employees
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
Cyber Security Engineer at a financial services firm with 10,001+ employees
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
Information Technology Solution Specialist at Toyota South Africa
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
EPC Environmental Manager at Nesma & Partners
 

Categories and Ranking

Huntress Managed Security A...
Ranking in Security Awareness Training
2nd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Security Awareness Training category, the mindshare of Huntress Managed Security Awareness Training is 3.7%, down from 4.3% compared to the previous year. The mindshare of KnowBe4 is 11.0%, down from 24.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe411.0%
Huntress Managed Security Awareness Training3.7%
Other85.3%
Security Awareness Training
 

Featured Reviews

Vsadalaga Sadalga - PeerSpot reviewer
Soc Analyst at a manufacturing company with 10,001+ employees
Training has reduced phishing clicks and now improves reporting on real social engineering risks
The best features Huntress Managed Security Awareness Training offers for me are the phishing simulations, security awareness training content, easy campaign management, and reporting. The reporting is especially useful because it helps me track user behavior and identify areas where additional training is needed. The reports from Huntress Managed Security Awareness Training are fairly easy to generate and understand, so sharing them with the team or leadership is straightforward. I use the results to identify common gaps and adjust future phishing simulations and awareness training accordingly. Overall, Huntress Managed Security Awareness Training is easy to use and provides a good combination of training, phishing simulations, and reporting. It gives me a simple way to improve user awareness without adding much administrative effort. Regarding Huntress Managed Security Awareness Training's AI capabilities, the AI output has been generally accurate and reliable for supporting security awareness training. I still prefer to review the AI-generated content before using it in a training or phishing campaign, but overall, it provides useful and relevant results. I use the managed training feature in Huntress Managed Security Awareness Training. It helps keep training consistent and up to date by providing regular awareness content and covering current phishing and social engineering techniques. It also reduces the effort needed to manage training manually. Huntress Managed Security Awareness Training is quite effective because the training is provided close to the risky behavior, which makes the lesson more relevant. For example, if a user clicks a simulated phishing link, they can immediately receive guidance explaining the warning signs and why they should have checked before clicking. I use Huntress's lightweight LMS. My experience with creating and uploading custom training is positive. The process is straightforward, and it is easy to add organization-specific content when I need to address particular security awareness topics. It is fairly easy to assign behavior-based tasks targeting risky behaviors in my organization with Huntress Managed Security Awareness Training. I can target specific risky behaviors and assign relevant training without much manual effort. The main thing is making sure the tasks are relevant to the user's behavior, so the training is effective. I have used the Threat Simulator feature in Huntress Managed Security Awareness Training. It reinforces learning by giving users realistic examples of threats such as phishing and social engineering scenarios. It helps users understand the risks in a practical way and encourages them to be more cautious with suspicious emails and links.
Amran Hossain - PeerSpot reviewer
Senior Software Engineering Manager at Field Nation
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
11%
Comms Service Provider
8%
Construction Company
8%
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise10
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed Security Awareness Training?
Overall, the pricing and licensing for Huntress Managed Security Awareness Training were reasonable for the features provided. The setup cost was manageable, and the licensing model was straightfor...
What needs improvement with Huntress Managed Security Awareness Training?
One area for improvement for Huntress Managed Security Awareness Training would be adding more variety and customization into phishing simulations and training content. More advanced reporting and ...
What is your primary use case for Huntress Managed Security Awareness Training?
My main use case for Huntress Managed Security Awareness Training is employee security awareness training, especially phishing awareness, simulated phishing campaigns, and helping users recognize c...
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
 

Overview

 

Sample Customers

Information Not Available
West Aurora Public School District 129
Find out what your peers are saying about Huntress Managed Security Awareness Training vs. KnowBe4 and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.