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Huntress Managed Security Awareness Training vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed Security A...
Ranking in Security Awareness Training
5th
Average Rating
10.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Kevin - PeerSpot reviewer
Customizable learning pathways and phishing simulations contribute to user training and security awareness
I like that it provides a customizable learning pathway, allowing me to both use preset tracks and customize them if I wish. The phishing simulations are valuable as they allow end users to understand their mistakes without real-world consequences. This solution helps train users on what to look for in security threats, contributing to the prevention of user errors that may lead to breaches.
Amran Hossain - PeerSpot reviewer
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the solution nine out of ten."
"I like that it provides a customizable learning pathway, allowing me to both use preset tracks and customize them if I wish."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"The solution is very well priced and very affordable."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"KnowBe4 has a training program that lasts approximately 15 or 30 minutes, and we provide this security training for our employees so they learn which emails they should open, which links they should click, which links they should not click, and which software they should install."
"The impact of KnowBe4's automated training campaigns on the overall cybersecurity posture is quite comprehensive because it covers everything from the very basics of cybersecurity to evolving and emerging threats."
"KnowBe4's AI integration has enhanced email authenticity."
"KnowBe4 has a lot of high-quality content, and their interface is very user-friendly."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
 

Cons

"It is somewhat confusing at first, especially for onboarding."
"It is somewhat confusing at first, especially for onboarding. The existing complexity is partly because the product wasn't built from the ground up by Huntress, which might contribute to certain elements lacking Huntress's typical simplicity."
"This product has a questions and answers section which is in text form. It could be updated to include a video game format where an employee uses the game to answer these scenarios."
"The training program is very interactive, but sometimes it is hard to follow the process, particularly the steps."
"The training program is very interactive, but sometimes it is hard to follow the process, particularly the steps."
"Much of the content they have might not be required, and that might cause frustration, especially when you're trying to implement a cybersecurity program where you're training your entire workforce, as it may frustrate someone if they're forced to do training on how to set a password."
"During the last downtime, it caused significant disruption as users couldn't access the system."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses."
"KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn."
 

Pricing and Cost Advice

Information not available
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"It's about five dollars a seat per month."
"I rate the product pricing as four out of ten."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
7%
Healthcare Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed Security Awareness Training?
The pricing is good. Huntress is willing to discuss the price for those interested in their entire stack. Pricing is reasonable enough to maintain profitability for them.
What needs improvement with Huntress Managed Security Awareness Training?
It is somewhat confusing at first, especially for onboarding. The existing complexity is partly because the product wasn't built from the ground up by Huntress, which might contribute to certain el...
What is your primary use case for Huntress Managed Security Awareness Training?
I use the solution to provide security awareness training to my clients, which includes each of the end users.
What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What needs improvement with KnowBe4?
I think KnowBe4 focuses primarily on emails, phishing emails, and business. We need more experience about dealing with hackers and scams on social media, especially when we receive links from unkno...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
West Aurora Public School District 129
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860,592 professionals have used our research since 2012.