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Huntress Managed Security Awareness Training vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Huntress Managed Security Awareness Training boosts ROI with time savings, fewer incidents, and enhanced team preparedness against threats.
Sentiment score
4.9
KnowBe4 enhances cybersecurity, yielding positive ROI by reducing security incidents, increasing awareness, and improving skills and reporting.
From a value perspective, the combination of managed training, phishing simulation, and automated administration made it a worthwhile investment.
Securuty solution architect at a tech services company with 10,001+ employees
I would say that per client, it adds in a couple hundred pounds worth of revenue every month.
Director at SafetyNet It Ltd
I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.
President / Cybersecurity Consultant at a tech company with 1-10 employees
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
Senior Compliance Officer at a university with 1,001-5,000 employees
This soft ROI shows value within the company and how security and data are being protected.
Information Technology Solution Specialist at Toyota South Africa
The solution proved valuable for audit reporting and successfully raised awareness while reducing phishing click rates.
Cybersecurity Governance Specialist at Suse
 

Customer Service

Sentiment score
9.0
Huntress Managed Security's customer service is highly rated for its responsiveness, live chat, and effective support, scoring 8-10/10.
Sentiment score
5.7
KnowBe4 offers efficient, proactive customer support with quick resolutions, earning high praise for responsiveness and effective issue handling globally.
They are super fast and responsive because I have live chat.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would give them a 10 out of 10 rating for customer support.
Securuty solution architect at a tech services company with 10,001+ employees
We had a significant amount of onboarding and help, which was very thorough.
Director at SafetyNet It Ltd
Their support is very quick and informative.
Owner at Ekforce LLC
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
Cyber Security Analyst at Ideagen PLC
The content is regularly updated to reflect current threats.
Assistant Banking Officer at Zenith-bank
 

Scalability Issues

Sentiment score
7.8
Huntress Managed Security excels in scalable deployments, despite backend limitations, and is praised across public and private sectors.
Sentiment score
6.0
KnowBe4 efficiently scales for any organization size, offering seamless deployment and empowers cybersecurity training for all enterprise levels.
The scalability of Huntress Managed Security Awareness Training is unlimited.
Director at SafetyNet It Ltd
The scalability of Huntress Managed Security Awareness Training is very good.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Huntress Managed Security Awareness Training is highly scalable.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
Information Technology Solution Specialist at Toyota South Africa
The product is pretty much scalable.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
9.0
Huntress Managed Security Awareness Training is praised for its stability, reliability, seamless operation, and effectiveness in security programs.
Sentiment score
6.4
KnowBe4 is stable, with users rating it highly for performance and reliability, despite rare disruptions and escalations.
I have not noticed any downtime.
Technical Account Manager at a computer software company with 11-50 employees
KnowBe4 works without interruptions and is very stable.
Information Technology Solution Specialist at Toyota South Africa
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
Senior Software Engineering Manager at Field Nation
During the last downtime, it caused significant disruption as users couldn't access the system.
Cyber Security Engineer at a financial services firm with 10,001+ employees
 

Room For Improvement

Huntress Managed Security needs more languages, AI modules, better phishing difficulty, customization, reporting, and integration improvements.
KnowBe4 should enhance interactivity, localization, and personalized training while improving UI, login stability, and spam filter integration for Ukrainians.
The existing complexity is partly because the product wasn't built from the ground up by Huntress.
Business Owner at Royal IT
Huntress Managed Security Awareness Training could be improved by varying the domains that you send from.
Director at SafetyNet It Ltd
KnowBe4 and Infosec Institute have hundreds of training modules, whereas Huntress had approximately 50 training videos last I checked.
President / Cybersecurity Consultant at a tech company with 1-10 employees
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
Cyber Security Engineer at a financial services firm with 10,001+ employees
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
EPC Environmental Manager at Nesma & Partners
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
Manager, Strategic Risk Management at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Huntress Managed Security Awareness Training is cost-efficient, competitively priced, and offers excellent value with transparent pricing for all enterprises.
KnowBe4 pricing varies, averaging $5 per seat monthly, with contract terms of three to five years.
You can go in at many different rates to suit what your customer needs, which is from small to really big enterprises.
Director at SafetyNet It Ltd
Huntress is willing to discuss the price for those interested in their entire stack.
Business Owner at Royal IT
Regarding pricing for Huntress Managed Security Awareness Training, I would say it is cost-efficient.
Technical Account Manager at a computer software company with 11-50 employees
It's about five dollars a seat per month.
Solution Architect at a consultancy with 51-200 employees
The solution was considered expensive, particularly in government contexts.
Cyber Security Engineer at a financial services firm with 10,001+ employees
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
Owner at Ekforce LLC
 

Valuable Features

Huntress Managed Security Awareness Training enhances security with automated tasks, story-driven content, expert curation, and effective phishing defenses.
KnowBe4 provides scalable phishing simulations and reporting, enhancing security awareness and risk assessment with AI integration and multilingual support.
This solution helps train users on what to look for in security threats, contributing to the prevention of user errors that may lead to breaches.
Business Owner at Royal IT
Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity.
Director at SafetyNet It Ltd
In terms of the phishing simulations, if someone clicks, they are automatically assigned the relevant training for that specific simulation, which I think is quite clever.
Technical Account Manager at a computer software company with 11-50 employees
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
Cyber Security Engineer at a financial services firm with 10,001+ employees
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
Information Technology Solution Specialist at Toyota South Africa
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
EPC Environmental Manager at Nesma & Partners
 

Categories and Ranking

Huntress Managed Security A...
Ranking in Security Awareness Training
2nd
Average Rating
9.2
Reviews Sentiment
8.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Awareness Training category, the mindshare of Huntress Managed Security Awareness Training is 3.9%, down from 4.5% compared to the previous year. The mindshare of KnowBe4 is 11.8%, down from 29.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe411.8%
Huntress Managed Security Awareness Training3.9%
Other84.3%
Security Awareness Training
 

Featured Reviews

Daniel Angell - PeerSpot reviewer
Director at SafetyNet It Ltd
Training has reduced phishing incidents and builds user responsibility across our clients
I can give you a quick specific example of how I use Huntress Managed Security Awareness Training with my clients or internally; we deploy it internally as well, as we are an IT company. It is really important that we ourselves and our engineers can spot the difference, because just because we are IT literate does not mean that we can always spot the difference. Or we can spot the difference, but the hesitation to click on something and just check what comes in matters. We have had customers experience significant breaches where they sent a lot of money or information or had loss of business due to these types of attacks. Avoiding that is where I would say we have had the most impact, seeing a reduction in those types of incidents happening. Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity. There are a lot fewer tickets about suspicious emails, and a lot more of a positive understanding from users about what an attack looks like. In terms of tools for us, it helps our relationship with customers. We can send them reports that are good criteria and good information we can give them to show how we are protecting them. This adds value there. Using Huntress Managed Security Awareness Training alongside the other Huntress products, ITDR and EDR, is beneficial. It is a good product that is easy to deploy alongside them. I think the best feature of Huntress Managed Security Awareness Training is the fact that it runs itself. Many IT companies want to offer these services, but they do not really have experience or they do not have the time and energy to keep the quality going, or you do put the effort in and it becomes unprofitable. Huntress recommends the courses and sets the criteria for you and it can all be managed. I really appreciate how the emails come in and look current and realistic, not obvious spam. I appreciate that the course content will change depending on how much a user has failed. If they just clicked on the email or entered information, it will tell them what they can do better next time and give them extra training. You do not have to worry about that; it is all automatic. It is also made in such a way that it is keeping up to date, I believe with information from Huntress's SOC team. The up-to-date content reflects what people are seeing in the wild, so you know you are getting really new content.
reviewer2731362 - PeerSpot reviewer
Manager, Strategic Risk Management at a financial services firm with 1,001-5,000 employees
Has provided comprehensive training with a structured approach
From my perspective regarding what can be improved or enhanced in KnowBe4, I would not be able to talk about pricing or areas that are outside my scope of visibility, but just from the quality of the offering itself, I think that it's a pretty good offering. There are no immediate problems, and they take care to consistently ask for feedback and implement it, so there are no major issues outstanding that I can immediately point to. There are some aspects of KnowBe4 that can be enhanced, specifically in the training feature, as a lot of their training is designed for people who are almost entirely computer illiterate, which is fine because you want to be comprehensive in your cybersecurity training. Most people today have some basic ideas on what passwords are and how to use them. I feel that much of the content they have might not be required, and that might cause frustration, especially when you're trying to implement a cybersecurity program where you're training your entire workforce, as it may frustrate someone if they're forced to do training on how to set a password. However, I think that the more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
University
9%
Insurance Company
9%
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with Huntress Managed Security Awareness Training?
I do not see anything specific for improvement for Huntress Managed Security Awareness Training per se, as I think it is a good solution to have. If I had to think of one small area for improvement...
What is your primary use case for Huntress Managed Security Awareness Training?
My main use case for Huntress Managed Security Awareness Training is educating our cybersecurity teams on the utilization of Huntress Managed Security Awareness Training and also general awareness ...
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
 

Overview

 

Sample Customers

Information Not Available
West Aurora Public School District 129
Find out what your peers are saying about Huntress Managed Security Awareness Training vs. KnowBe4 and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.