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Huntress Managed Security Awareness Training vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Huntress Managed Security Training saves hours weekly, increases revenue, and reduces incident risks through enhanced staff awareness.
Sentiment score
4.9
KnowBe4 enhances cybersecurity, yielding positive ROI by reducing security incidents, increasing awareness, and improving skills and reporting.
From a value perspective, the combination of managed training, phishing simulation, and automated administration made it a worthwhile investment.
Securuty solution architect at a tech services company with 10,001+ employees
I would say that per client, it adds in a couple hundred pounds worth of revenue every month.
Director at SafetyNet It Ltd
I should always double-check the trainings and phishing simulations before I administer them, as I may not personally want to use those trainings.
President / Cybersecurity Consultant at a tech company with 1-10 employees
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
Senior Compliance Officer at a university with 1,001-5,000 employees
This soft ROI shows value within the company and how security and data are being protected.
Information Technology Solution Specialist at Toyota South Africa
The solution proved valuable for audit reporting and successfully raised awareness while reducing phishing click rates.
Cybersecurity Governance Specialist at Suse
 

Customer Service

Sentiment score
8.8
Huntress Managed Security Awareness Training is praised for its responsive customer support, effective onboarding, and user-friendly interface.
Sentiment score
5.7
KnowBe4 offers efficient, proactive customer support with quick resolutions, earning high praise for responsiveness and effective issue handling globally.
They are super fast and responsive because I have live chat.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would give them a 10 out of 10 rating for customer support.
Securuty solution architect at a tech services company with 10,001+ employees
They respond in a very short time and provide solutions twenty-four seven.
sachindhakad7265@gmail.com at tata consultancy services
Their support is very quick and informative.
Owner at Ekforce LLC
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
Cyber Security Analyst at Ideagen PLC
The content is regularly updated to reflect current threats.
ABo at Zenith Bank
 

Scalability Issues

Sentiment score
7.5
Huntress offers scalable security training with smooth large deployment, though domain redirects can initially confuse users.
Sentiment score
6.0
KnowBe4 efficiently scales for any organization size, offering seamless deployment and empowers cybersecurity training for all enterprise levels.
The scalability of Huntress Managed Security Awareness Training is unlimited.
Director at SafetyNet It Ltd
The scalability of Huntress Managed Security Awareness Training is very good.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Huntress Managed Security Awareness Training is highly scalable.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
Information Technology Solution Specialist at Toyota South Africa
The product is pretty much scalable.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Stability Issues

Sentiment score
8.9
Huntress Managed Security Awareness Training offers stable, reliable performance with no downtime, lag, or accessibility issues, ensuring user satisfaction.
Sentiment score
6.4
KnowBe4 is stable, with users rating it highly for performance and reliability, despite rare disruptions and escalations.
It is stable, easy to manage, and provides dependable performance, helping ensure security awareness programs run smoothly across the organization.
sachindhakad7265@gmail.com at tata consultancy services
I have not noticed any downtime.
Technical Account Manager at a computer software company with 11-50 employees
KnowBe4 works without interruptions and is very stable.
Information Technology Solution Specialist at Toyota South Africa
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
Senior Software Engineering Manager at Field Nation
During the last downtime, it caused significant disruption as users couldn't access the system.
Cyber Security Engineer at a financial services firm with 10,001+ employees
 

Room For Improvement

Enhance Huntress Security by adding French audio, diverse content, better documentation, realistic emails, and more AI-related modules.
KnowBe4 should enhance interactivity, localization, and personalized training while improving UI, login stability, and spam filter integration for Ukrainians.
I would like to see more AI-driven capabilities for Huntress Managed Security Awareness Training, such as personalized training recommendations based on individual user behavior and risk levels, adaptive learning paths that adjust content according to performance, and AI-powered phishing simulations that dynamically create realistic attack scenarios.
sachindhakad7265@gmail.com at tata consultancy services
The existing complexity is partly because the product wasn't built from the ground up by Huntress.
Business Owner at Royal IT
Huntress Managed Security Awareness Training could be improved by varying the domains that you send from.
Director at SafetyNet It Ltd
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
Cyber Security Engineer at a financial services firm with 10,001+ employees
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
EPC Environmental Manager at Nesma & Partners
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
Manager, Strategic Risk Management at a financial services firm with 1,001-5,000 employees
 

Setup Cost

Huntress Managed Security Awareness Training is praised for its cost-efficiency, transparency, and well-defined pricing, appealing to all enterprise sizes.
KnowBe4 pricing varies, averaging $5 per seat monthly, with contract terms of three to five years.
You can go in at many different rates to suit what your customer needs, which is from small to really big enterprises.
Director at SafetyNet It Ltd
Huntress is willing to discuss the price for those interested in their entire stack.
Business Owner at Royal IT
Regarding pricing for Huntress Managed Security Awareness Training, I would say it is cost-efficient.
Technical Account Manager at a computer software company with 11-50 employees
It's about five dollars a seat per month.
Solution Architect at a consultancy with 51-200 employees
The solution was considered expensive, particularly in government contexts.
Cyber Security Engineer at a financial services firm with 10,001+ employees
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
Owner at Ekforce LLC
 

Valuable Features

Huntress Managed Security Awareness Training enhances employee security skills with engaging, updated simulations and customizable learning solutions for improved protection.
KnowBe4 provides scalable phishing simulations and reporting, enhancing security awareness and risk assessment with AI integration and multilingual support.
This solution helps train users on what to look for in security threats, contributing to the prevention of user errors that may lead to breaches.
Business Owner at Royal IT
Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity.
Director at SafetyNet It Ltd
In terms of the phishing simulations, if someone clicks, they are automatically assigned the relevant training for that specific simulation, which I think is quite clever.
Technical Account Manager at a computer software company with 11-50 employees
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
Cyber Security Engineer at a financial services firm with 10,001+ employees
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
Information Technology Solution Specialist at Toyota South Africa
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
EPC Environmental Manager at Nesma & Partners
 

Categories and Ranking

Huntress Managed Security A...
Ranking in Security Awareness Training
2nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Security Awareness Training category, the mindshare of Huntress Managed Security Awareness Training is 4.0%, down from 4.6% compared to the previous year. The mindshare of KnowBe4 is 12.7%, down from 29.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe412.7%
Huntress Managed Security Awareness Training4.0%
Other83.3%
Security Awareness Training
 

Featured Reviews

Daniel Angell - PeerSpot reviewer
Director at SafetyNet It Ltd
Training has reduced phishing incidents and builds user responsibility across our clients
I can give you a quick specific example of how I use Huntress Managed Security Awareness Training with my clients or internally; we deploy it internally as well, as we are an IT company. It is really important that we ourselves and our engineers can spot the difference, because just because we are IT literate does not mean that we can always spot the difference. Or we can spot the difference, but the hesitation to click on something and just check what comes in matters. We have had customers experience significant breaches where they sent a lot of money or information or had loss of business due to these types of attacks. Avoiding that is where I would say we have had the most impact, seeing a reduction in those types of incidents happening. Huntress Managed Security Awareness Training has positively impacted my organization as we can see a decline from those clients with incidents regarding cybersecurity. There are a lot fewer tickets about suspicious emails, and a lot more of a positive understanding from users about what an attack looks like. In terms of tools for us, it helps our relationship with customers. We can send them reports that are good criteria and good information we can give them to show how we are protecting them. This adds value there. Using Huntress Managed Security Awareness Training alongside the other Huntress products, ITDR and EDR, is beneficial. It is a good product that is easy to deploy alongside them. I think the best feature of Huntress Managed Security Awareness Training is the fact that it runs itself. Many IT companies want to offer these services, but they do not really have experience or they do not have the time and energy to keep the quality going, or you do put the effort in and it becomes unprofitable. Huntress recommends the courses and sets the criteria for you and it can all be managed. I really appreciate how the emails come in and look current and realistic, not obvious spam. I appreciate that the course content will change depending on how much a user has failed. If they just clicked on the email or entered information, it will tell them what they can do better next time and give them extra training. You do not have to worry about that; it is all automatic. It is also made in such a way that it is keeping up to date, I believe with information from Huntress's SOC team. The up-to-date content reflects what people are seeing in the wild, so you know you are getting really new content.
Amran Hossain - PeerSpot reviewer
Senior Software Engineering Manager at Field Nation
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
10%
Insurance Company
10%
Manufacturing Company
10%
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Huntress Managed Security Awareness Training?
I am very happy with the pricing. During the evaluation process, I was completely transparent with Huntress about what we were paying our previous provider. I explained that to get internal approva...
What needs improvement with Huntress Managed Security Awareness Training?
Huntress Managed Security Awareness Training can improve their program with the help of more documentation on the types of services that they are providing. They can provide more detailed informati...
What is your primary use case for Huntress Managed Security Awareness Training?
Our main use case for using Huntress Managed Security Awareness Training is that it functions as a fully managed human risk management platform designed to turn employees into a reliable first line...
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
 

Overview

 

Sample Customers

Information Not Available
West Aurora Public School District 129
Find out what your peers are saying about Huntress Managed Security Awareness Training vs. KnowBe4 and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.