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Netsurion vs i-SIEM [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-SIEM [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (33rd), Security Information and Event Management (SIEM) (53rd), SOC as a Service (14th), Managed Detection and Response (MDR) (37th), Extended Detection and Response (XDR) (47th)
 

Featured Reviews

Dannie Combs - PeerSpot reviewer
Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions
The alert fatigue and false positive rates have just plummeted, which is really exciting.
empow has a few areas of improvement as with any other technology, such as continuing to drive innovation in the dashboard. While we've been extremely impressed with the dashboard's ease of use, flexibility, ability to drill down deeply, and focus very intently on an area of interest, there will always be opportunities to be more innovative and open it up to a wider audience than just the operations group, for example. With reporting, there is always a desire to have custom reporting for every client of empow. Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As a result of the automation, we are able to manage SIEM with a small security team. I'm in a unique position where we have been growing the security organization quite rapidly over the last three and a half years. But, as a direct result of the empow transition and legacy collection of tools towards the empow platform, we've been able to keep that head count flat. We've been able to redirect a lot of the security team's time away from the wash, rinse, repeat activities of responding to alarms where we have a high degree of confidence that they will be false positives, adjusting the rules accordingly. This can be a bit frustrating for the analyst when they have to spend hours a day dealing with these types of probable false positives. So, it has helped not only us keep our headcount flat relative to the resources necessary to provide the assurances that our executives expect of us for monitoring, but allows our analyst team to spend the majority of their time doing what they love. They are spending their time meaningfully with a higher degree of confidence and enjoying getting into the incident response type activity."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"Expediting incident response is really great."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
 

Cons

"Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"I would like to see the dashboard come up more quickly."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"Netsurion's SOC can be a bit too aggressive at times."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
 

Pricing and Cost Advice

"I don't have to put up with any longer with these hypercomplex licensing agreements. Every time I want to add some additional reporting as a compliance centric or regulatory specific, e.g., GDPR, PCI, or Sarbanes-Oxley, many providers would have an additional license for this, which felt a bit ridiculous to me. With the simplified licensing architecture, there were no hidden "gotchas" down the road with empow. Something I have experienced with other providers that I've worked with in the past."
"With a higher degree of fidelity in the alarms, we were able to avoid adding additional resources to our teams. We take into account the cost of security resources in the market and the significantly higher fidelity from the alarms that are being generated. This drove down our costs with our MSSP. It drove down my cost for human capital internally. It drove down our need to have multiple resources supporting the underlying infrastructure and health and maintenance of empow as a platform from several resources down to one. Therefore, human capital costs were significantly reduced. Our operating expenses were significantly reduced. Our capital costs were significantly reduced while tripling our capacity and our run rate reduced. It was almost a "too good to be true" situation. Fortunately, for us, it worked out very nicely."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Media Company
7%
Manufacturing Company
7%
Financial Services Firm
7%
Performing Arts
16%
Manufacturing Company
9%
Outsourcing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

University of Oklahoma, Donnelley
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Splunk, Wazuh, IBM and others in Security Information and Event Management (SIEM). Updated: January 2026.
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